Dell Soundbar Problems
Common symptoms What you
No sound for system
where the Soundbar
draws power from an
AC adapter
No sound
experience
No power to
Soundbar - the power
indicator is off
Soundbar has power -
power indicator is on
Possible solutions
• Turn the Power/Volume knob on the
Soundbar clockwise to the middle
position; check if the power indicator
(white LED) on the front of the
Soundbar is illuminated.
• Confirm that the power cable from
the Soundbar is plugged into the
adapter.
• Plug the audio line-in cable into the
computer's audio out jack.
• Set all volume controls to their
maximum and ensure that the mute
option is not enabled.
• Play some audio content on the
computer (example, audio CD, or
MP3).
• Turn the Power/Volume knob on
the Soundbar clockwise to a higher
volume setting.
• Clean and reseat the audio line-in
plug.
• Test the Soundbar using another
audio source (For example: portable
CD player, MP3 player).
Troubleshooting
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