Dell™ Soundbar Problems - Dell P2210 SFF AIO User Manual

Dell™ Soundbar Problems
Common Symptoms
No Sound No power to Soundbar - the
power indicator is off
No Sound Soundbar has power - power
indicator is on
Distorted Sound Computer's sound card is used
as the audio source
Distorted Sound Other audio source is used
Unbalanced Sound Output Sound from only one side of
Soundbar
Low Volume Volume is too low
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What You Experience
Turn the Power/Volume knob on the Soundbar clockwise to the middle position; check if
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the power indicator (Blue LED) on the front of the Soundbar is illuminated.
Confirm that the power cable from the Soundbar is plugged into the adapter.
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Plug the audio line-in cable into the computer's audio out jack.
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Set all Windows volume controls to their maximum
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Play some audio content on the computer (i.e. audio CD, or MP3).
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Turn the Power/Volume knob on the Soundbar clockwise to a higher volume setting.
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Clean and reseat the audio line-in plug.
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Test the Soundbar using another audio source (i.e.portable CD player).
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Clear any obstructions between the Soundbar and the user.
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Confirm that the audio line-in plug is completely inserted into the jack of the sound card.
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Set all Windows volume controls to their midpoints.
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Decrease the volume of the audio application.
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Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume
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setting.
Clean and reseat the audio line-in plug.
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Troubleshoot the computer's sound card.
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Test the Soundbar using another audio source (i.e. portable CD player, MP3 player).
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Clear any obstructions between the Soundbar and the user.
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Confirm that the audio line-in plug is completely inserted into the jack of the audio
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source.
Decrease the volume of the audio source.
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Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume
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setting.
Clean and reseat the audio line-in plug.
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Clear any obstructions between the Soundbar and the user.
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Confirm that the audio line-in plug is completely inserted into the jack of the sound card
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or audio source.
Set all Windows audio balance controls (L-R) to their midpoints.
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Clean and reseat the audio line-in plug.
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Troubleshoot the computer's sound card.
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Test the Soundbar using another audio source (i.e. portable CD player).
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Clear any obstructions between the Soundbar and the user.
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Turn the Power/Volume knob on the Soundbar clockwise to the maximum volume
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setting.
Set all Windows volume controls to their maximum.
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Increase the volume of the audio application.
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Test the Soundbar using another audio source (i.e. portable CD player, MP3 player).
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Possible Solutions