Built-In Diagnostics - Dell E1916HV User Manual

4. This message also appears during normal system operation, if the video
cable becomes disconnected or damaged. The monitor will enter
Standby mode after 5 minutes if left at this state.
5. Turn off your monitor and reconnect the video cable; then turn on both
your computer and the monitor.
If your monitor screen remains blank after you use the previous procedure, check your
video controller and computer, because your monitor is functioning properly.

Built-in Diagnostics

Your monitor has a built-in diagnostic tool that helps you determine if the screen
abnormality you are experiencing is an inherent problem with your monitor, or with your
computer and video card.
NOTE: You can run the built-in diagnostics only when the video cable is unplugged
and the monitor is in self-test mode.
To run the built-in diagnostics:
1. Ensure that the screen is clean (no dust particles on the surface of the
screen).
2. Unplug the video cable(s) from the back of the computer or monitor.
The monitor then goes into the self-test mode.
3. Press and hold the Button 1 and Button 4 on the front panel
simultaneously for 2 seconds. A gray screen appears.
4. Carefully inspect the screen for abnormalities.
5. Press the Button 4 on the front panel again. The color of the screen
changes to red.
6. Inspect the display for any abnormalities.
7. Repeat steps 5 and 6 to inspect the display in green, blue, black, white
screens.
The test is complete when the
If you do not detect any screen abnormalities upon using the built-in diagnostic tool,
the monitor is functioning properly. Check the video card and computer.
54 Troubleshooting
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screen appears. To exit, press the Button 4 again.