Related Manuals for HP OMEN 25
Summary of Contents for HP OMEN 25
- Page 1 Maintenance and Service Guide OMEN by HP 25 model SUMMARY This guide provides information about spare parts, removal and replacement of parts, diagnostic tests, problem troubleshooting, and more.
- Page 2 Devices, Inc. Bluetooth is a trademark owned sure to read “Important Safety Information”. by its proprietor and used by HP Inc. under license. NVIDIA is a trademark and/or registered trademark of NVIDIA Corporation in the U.S. and other countries. USB Type-C and USB-C are registered trademarks of USB Implementers Forum.
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Page 3: Table Of Contents
Table of Contents 1 Getting started ................................1 Important safety information ..........................1 Important service information and precautions ....................1 RoHS (2002/95/EC) requirements .......................... 2 General descriptions .............................. 2 Firmware updates ..............................2 Before returning the repaired product to the customer ..................2 2 Monitor features ................................ -
Page 5: Getting Started
Getting started Read this chapter to learn about safety information and where to find additional HP resources. Important safety information Carefully read the cautions and notes within this document to minimize the risk of personal injury to service personnel. The cautions and notes are not exhaustive. Proper service methods are important to the safe, reliable operation of equipment. -
Page 6: Rohs (2002/95/Ec) Requirements
Level 2: Circuit board or standard parts replacement Firmware updates Firmware updates for the monitor are available at support.hp.com. If no firmware is posted, the monitor does not need a firmware update. Before returning the repaired product to the customer Perform an AC leakage current check on exposed metallic parts to be sure the product is safe to operate without the potential of electrical shock. -
Page 7: Monitor Features
For safety and regulatory information, refer to the Product Notices provided in your documentation kit. To access the latest user guides or manuals for your product, go to http://www.hp.com/support and follow the instructions to find your product. Then select Manuals. -
Page 8: Side And Bottom Components On The Rear Panel
Side and bottom components on the rear panel To identify the components on the rear of the monitor, use this illustration and table. Rear of monitor showing location of controls and connectors Table 1-1: Front components and their descriptions Component Function When the monitor is off, press the button to turn on Power button... -
Page 9: Stand Components
audio cable. Stand components To identify the components on the rear of the monitor, use this illustration and table. Rear of the monitor showing of stand components Table 1-2: Rear components and their descriptions Component Function Stand release button Headphone storage hook Connects headphone Cable management... -
Page 10: Locating The Rating Label
Locating the rating label The rating label on the monitor provides the product number and serial number. You may need these numbers when contacting HP about the monitor model. The rating label is located on the bottom of the display head. -
Page 11: Illustrated Parts Catalog
To identify the monitor major components, use this illustration and table. Mechanical explosion Item Description FRONT BEZEL, OMEN by HP 25, HF panel SCREW, I, CROSS T, T3*5 ZN SCREW, P, CROSS M3*6, ZN-CC PCBA, IF/B, W/OSP, LP25Q3-71L/OMEN by HP SCREW, I, CROSS, M4*6, BLK-Zn, HF (NYLOK)&nbs... -
Page 12: How To Order Parts
You can purchase cables from the HP part store at https://partsurfer.hp.com/Search.aspx. NOTE: HP continually improves and changes product parts. For complete and current information about supported parts for your computer, go to http://partsurfer.com, select your country or region, and then follow the on-screen instructions. -
Page 13: Removal And Replacement Procedures
Removal and replacement procedures Adherence to these procedures and precautions is essential for proper service. Preparation for disassembly Use this information to properly prepare to disassemble and reassemble the monitor. 1) Read the “Important safety information” and “Important service information and precautions” sections in the “Getting started”... - Page 14 1) Use hand and a tool to separate back cover assy from monitor as below picture，but pay attention to avoid the LVDS cable and Lightbar cable. Monitor separate step 2) Unlock 4 screws and pull out the Audio board and Keypad cable then separated the chassis assy form the back cover assy.
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Page 15: Connector Repair
KP board separate step Pull out all cables except the LVDS and unlock 4 screws fixed Main board and chassis then separate th PCBA and chassis separate step 5) Unlock 4 screws fixed the hinge and chassis ,take out the small mylar then separate the hinge. Chassis screw separate step Connector repair This... - Page 16 The connectors are on the main board (board part number 790N41300***H01) and USB side board (board part number 790N40300***H0*). The connectors’ identifiers are as follows: Connector Location HDMI CN301,CN302 DisplayPort CN401 USB upstream CN701 CN702,CN703 DC jack CN801 Connector location showing of main board Connector Location Headphone...
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Page 17: Hdmi Connector Cn301, Cn302
Audio Jack location of audio board Connector location showing of USB side board Before repairing connectors, follow these steps: Prepare the monitor for disassembly. See Preparation for disassembly on page 9. ▲ HDMI connector CN301, CN302 Repair the HDMI connector: Use a soldering iron and a desoldering pump to remove as much solder as possible from the pin. -
Page 18: Dp Connector Cn401
HDMI connector repairing Use a hot air gun to melt the solder on the pins. HDMI connector repairing Lift the CN301, CN302 connector from the PCB. Place the new component on the PCB. Be sure that it matches the PCB footprint. Solder the new component. -
Page 19: Dc Jack Connector Cn801
Place the new component on the PCB. Be sure that it matches the PCB footprint. Solder the new component. DC jack connector CN801 Repair the DC jack connector: 1) Use a hot air gun to melt the solder on the pins. Pin solder with soldering iron and absorber. You can gently push down with the soldering iron once everything is molten to move the CN201 out of the through holes. -
Page 20: Headphone Connector Cn101
USB connector repairing 2) Lift the CN702, CN703 connector from the PCB. 3) Place the new component on the PCB. Be sure that it matches the PCB footprint. 4) Solder the new component. Headphone connector CN101 Repair the Headphone connector: 1) Use a hot air gun to heat the bottom side of PCB below the headphone connector. -
Page 21: Support And Troubleshooting
USB test Confirm whether transmitting data between Computer and USB devices computer and USB devices. Support and troubleshooting The following table lists possible problems, the possible cause or each problem, and the recommended solutions. Table 4-2: Solving common problems Problem Possible cause Solution Screen is blank or... - Page 22 off, but it did not select Power Control > Auto- seem to enter Sleep Mode and set auto- into Sleep mode. sleep to On. On-Screen Menus The monitor’s OSD lock function is enabled. Press and hold the Menu are Locked is button on the front bezel to displayed.
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Page 23: Index
Index components preparation for disassembly, 12 front, 5 RC removal, 12 rear, 6 rear components, 6 connector repair, 17 removal DisplayPort connector location, 6 power board, 15 features, 4 RC, 12 firmware updates, 2 xxxx, 20 front components, 5 removal and replacement procedures, 12 function button locations, 5 returning to customer, 2 function test, 20...