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United Kingdom Installation, User and Service Manual High-efficiency wall-hung gas boiler Quinta Ace HMI T-control...
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Dear Customer, Thank you very much for buying this appliance. Please read through the manual carefully before using the product, and keep it in a safe place for later reference. In order to ensure continued safe and efficient operation we recommend that the product is serviced regularly. Our service and customer service organisation can assist with this.
1 Safety Safety General safety instructions For the installer: Danger If you smell gas: 1. Do not use naked flames, do not smoke and do not operate electrical contacts or switches (doorbell, lighting, motor, lift etc). 2. Shut off the gas supply. 3.
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1 Safety Danger If you smell gas: 1. Do not use naked flames, do not smoke and do not operate electrical contacts or switches (doorbell, lighting, motor, lift etc). 2. Shut off the gas supply. 3. Open the windows. 4. Report any leaks immediately. 5.
1 Safety Caution Ensure that the boiler is regularly serviced. Contact a qualified installer or arrange a maintenance contract for the servicing of the boiler. Caution Only genuine spare parts may be used. Important Regularly check for the presence of water and pressure in the heating installation.
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1 Safety Warning Always disconnect the mains supply and close the main gas tap when working on the boiler. Warning Check the entire system for leaks after maintenance and servicing work. Danger For safety reasons, we recommend fitting smoke alarms at suitable places and a CO detector near the appliance.
1 Safety Important Modifications to the boiler require the written approval of Remeha. Specific safety instructions 1.3.1 Additional guidelines In addition to the legal requirements and guidelines, the supplementary guidelines in this manual must also be followed. Supplements or subsequent regulations and...
1 Safety If maintenance is necessary, warn the user of the obligation to check the appliance and keep it in good working order. Give all the instruction manuals to the user. 1.4.3 User's liability To guarantee optimum operation of the system, you must abide by the following instructions: Read and follow the instructions given in the manuals provided with the appliance.
2 About this manual About this manual General This manual describes the installation, use and maintenance of the Quinta Ace boiler. This manual is part of all the documentation supplied with the boiler. Additional documentation The following documentation is available in addition to this manual: Installation and user manual for control panel Water quality instructions Symbols used...
3 Technical specifications Technical specifications Homologations 3.1.1 Certifications Tab.1 Certifications CE identification num PIN 0063CQ3781 Class NOx Type of flue gas con nection (1) EN 15502–1 (2) When installing a boiler with connection type B , the IP rating of the boiler is lowered to IP20.
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3 Technical specifications Quinta Ace Nominal input (Qnh) central heating operation (Hs) G31 (Pro min. - max. 43.4 - 142.0 43.4 - 169.6 pane) Full load central heating efficiency (Hi) (80/60 °C) (92/42/EEC) 97.8 97.5 Full load central heating efficiency (Hi) (50°C/30°C) 103.9 103.6 (EN15502)
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3 Technical specifications Tab.8 Technical parameters Quinta Ace Condensing boiler Low-temperature boiler B1 boiler Cogeneration space heater Combination heater Prated Rated heat output Useful heat output at nominal heat output and high tempera 128.0 152.1 ture operation Useful heat output at 30% of rated heat output and low tem 42.7 50.8 perature regime...
3 Technical specifications Dimensions and connections Fig.1 Dimensions AD-0000217-01 Flue gas outlet connection; Ø 100 mm CH flow connection; 1¼ inch male thread Air supply connection; Ø 150 mm CH return connection; 1¼ inch male thread Siphon connection Gas connection; 1 inch male thread 7701860 - v.05 - 22012021...
4 Description of the product Description of the product The Quinta Ace boiler is delivered with a combination of the control panel, control unit and extension PCB. The contents of this manual are based on the following software and navigation information: Tab.9 Software and navigation information Name visible in display...
4 Description of the product 4.2.4 Control On/off control The heat input varies between the minimum and the maximum values on the basis of the flow temperature set on the boiler. It is possible to connect a 2-wire on/off thermostat or a power stealing thermostat to the boiler.
4 Description of the product 4.2.10 Circulating pump Fig.3 Water resistance ΔP Boiler resistance (mbar) Q Flow rate (m The boiler is supplied without a pump. Take the boiler resistance and system resistance into account when selecting a pump. T = 20 K Technical data, page 13.
4 Description of the product Control panel description 4.4.1 Control panel components Fig.5 Control panel components 1 Rotary knob to select a tile, menu or setting 2 Confirm button to confirm the selection 3 Back button Short button press: Return to the previous level or previous menu Long button press: Return to home screen 4 Menu button...
4 Description of the product Icon Description CH operation is enabled. CH operation is disabled. DHW operation is enabled. DHW operation is disabled. The burner is on. The burner is off. Burner output level (1 to 5 bars, with each bar representing 20% output). The pump is running.
4 Description of the product Accessories and options Various accessories can be obtained for the boiler. Important Contact us for more information. 7701860 - v.05 - 22012021...
5 Before installation Before installation Installation regulations Warning The installer must be registered with Gas Safe and have the correct ACS qualifications. Important Practical guidelines - see the latest version. Lifting instruction The weight of the boiler exceeds the maximum lift weight for one person. We recommend the use of a lifting aid.
5 Before installation 5.3.2 Location of the boiler Fig.9 Installation area Use the guidelines and the required installation space as a basis for determining the correct place to install the boiler. When determining the correct installation space, take account of the permitted position of the flue gas discharge and/or air supply outlet.
5 Before installation Unpacking & initial preparation Fig.11 Unpacking the boiler 1. Cut the packaging straps and remove. 2. Remove the cardboard box. 3. Take the 2 floor stands out of the packaging and place them on the floor in front of the bottom of the boiler. 4.
6 Installation Installation General Warning The boiler must be installed by a qualified installer in accordance with local and national regulations. Preparation 6.2.1 Positioning the boiler Fig.12 Mounting the boiler The fitting bracket on the back of the casing can be used to mount the boiler directly on the suspension bracket.
6 Installation Important Due to the presence of an aluminium heat exchanger, suitable chemicals and the correct use of these chemicals should be discussed with specialist water treatment companies. 6.3.2 Connecting the heating circuit Fig.13 Connecting the CH flow 1. Remove the dust cap from the CH flow connection at the bottom of the boiler.
6 Installation 6.3.4 Connecting the condensate drain pipe The siphon is supplied separately with the boiler as standard (including a flexible plastic drain hose and a transparent extension hose for the automatic air vent). Fit these parts under the boiler. Fig.15 Connecting the condensate drain 1.
Outside wall terminal and con nection material: Discharge in the outside wall. Air supply opening is in the same pressure zone as the dis Remeha, combined with con charge (e.g. a combined outside wall terminal). nection material from Muelink Parallel wall terminal not permitted.
6 Installation Tab.18 Type of flue gas connection: C Principle Description Recommended manufactur Connection in different pressure zones Connection material and roof terminal: Closed unit. Separate air supply duct. Muelink & Grol Separate flue gas discharge duct. Discharging into various pressure areas. The air supply and the flue gas outlet must not be placed on opposite walls.
Tab.21 Maximum chimney length (L) 90 mm 100 mm 110 mm 130 mm 150 mm Diameter Quinta Ace 135 12 m 23 m 40 m 40 m Quinta Ace 160 15 m 37 m 40 m (1) With retention of the maximum flue length it is possible to apply an extra 5 times 90º...
100/150 mm. Tab.22 Maximum chimney length (L) 100/150 mm 130/200 mm 150/220 mm Diameter Quinta Ace 135 20 m 20 m Quinta Ace 160 12 m 20 m AD-0000219-01 (1) Retaining the maximum chimney length, it is possible to use an extra 5 x 90º...
6 Installation Warning If the flue gas outlet and air supply materials are not installed in accordance with the instructions (e.g. not leak-proof, not correctly bracketed), this can result in dangerous situations and/or physical injury. Make sure that the flue gas outlet pipe towards the boiler has a sufficient gradient (at least 50 mm per metre) and that there is a sufficient condensate collector and discharge (at least 1 m before the outlet of the boiler).
The boiler is completely pre-wired. Caution Always order a replacement mains lead from Remeha. The power supply cable should only be replaced by Remeha, or by an installer certified by Remeha. AD-0000915-01 The switch must be easily accessible Use an isolating transformer for connection values other than those stated above.
6 Installation 6.6.3 Assembly of the control panel Fig.24 Control panel The Quinta Ace boiler is supplied with a separate control panel. The control panel is mounted in the boiler. The cable in the box with connector X021 must be slid onto the connector pin (5 pins, 24 V) of the PCB. AD-0000628-02 Fig.25 B Battery...
6 Installation 6.6.4 Connecting the connection box Fig.26 Opening the connection box The connection box is included with the delivery of the boiler as standard. Use the connection cables supplied to connect the connection box to the control unit. Proceed as follows: X033 1.
6 Installation 6.6.5 The CB-01 connection PCB Fig.27 Connection PCB CB-01 The CB-01 is placed in the control box. It provides easy access to all the standard connectors. S-Bus Pump 0-10 On/off Pump Tout AD-3000672-03 Connecting the system pump Fig.28 System pump 1.
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6 Installation Frost protection combined with outdoor sensor Fig.31 Outdoor sensor The central heating system can also be protected against frost in combination with an outdoor sensor. The radiator valve in the frost- sensitive room must be open. Tout 1. Connect the outdoor sensor to the terminals Tout of the connector. The frost protection works as follows with an outdoor sensor: At outside temperatures below -10 °C: the circulation pump switches on.
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6 Installation Tab.27 Control based on heat output Input signal (V) Heat output (%) Description 0–2.0 Boiler off 2.0–2.2 Heat demand 2.0–10 0–100 Desired heat output Blocking input Caution Only suitable for potential-free contacts (dry contact). Important First remove the bridge if this input is used. Fig.35 Blocking input The boiler has a blocking input.
6 Installation Connecting a PC/laptop Fig.37 Connecting an interface connector There is a Service connector next to the control panel. A Recom interface can be used here to connect a: Laptop Smart Service Tool Using the Recom service software, you can enter, change and read out various boiler settings.
6 Installation Danger The siphon must always be sufficiently filled with water. This prevents flue gases from entering the room. 6.8.3 Filling the system Important In order to be able to read off the water pressure from the control panel, the boiler must be switched on. If the water pressure is too low, the boiler or the boiler pump will not start.
7 Commissioning Commissioning General Follow the steps set out in the paragraphs below to put the boiler into operation. Warning Do not put the boiler into operation if the supplied gas is not in accordance with the approved gas types. Gas circuit Fig.39 Gas measuring point...
Gas diaphragm for G30/G31 (butane/propane) Gas diaphragm for G30/G31 (butane/propane) Ø (mm) Quinta Ace 135 Quinta Ace 160 2. Adjust the fan speed (if necessary) for the gas type used according to the table below. The setting can be changed with a parameter setting.
2. Compare the measured value with the checking values in the table. Tab.31 Checking/setting values for O at full load for G20 (H gas) Values at full load for G20 (H gas) Quinta Ace 135 4.8 - 5.2 - 9.0 Quinta Ace 160 4.8 - 5.2 - 9.0 (1) Nominal value Tab.32...
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2. Compare the measured value with the checking values in the table. Tab.33 Checking/setting values for O at part load for G20 (H gas) Values at part load for G20 (H gas) Quinta Ace 135 - 5.6 8.6 - 8.8 Quinta Ace 160 - 5.6 8.6 - 8.8 (1) Nominal value Tab.34...
7 Commissioning Caution The O values at part load must be higher than the O values at full load. The CO values at part load must be lower than the CO values at full load. 3. If the measured value is outside of the values given in the table, correct the gas/air ratio.
8 Operation Operation Use of the control panel 8.1.1 Description of the home screen This screen is shown automatically after start-up of the appliance. The control panel goes automatically in standby mode (black screen) if the screen is not touched for 5 minutes. Press one of the buttons on the control panel to activate the screen again.
8 Operation Meaning of the icons in the display Tab.37 Icons Icon Description User menu: user-level parameters can be configured. Installer menu: installer-level parameter can be configured. Information menu: read out various current values. System settings: system parameters can be configured. Error indicator.
8 Operation 2. Shut off the gas supply. 3. Keep the installation frost-free. Do not shut-down the boiler if the installation can't be kept frost-free. Frost protection Caution Drain the boiler and central heating system if you are not going to use your home or the building for a long time and there is a chance of frost.
9 Settings Settings Changing the parameters The boiler’s control unit is set for the most common central heating systems. These settings will ensure that virtually every central heating system operates effectively. The user or the installer can optimise the parameters as required. Caution Changing the factory settings may adversely affect the operation of the boiler.
9 Settings Appliance related parameters Zone related parameters Domestic hot water related parameters Smart Solutions related parameters Gas-fired heat engine related parameters Central heating related parameters Important All possible options are indicated in the adjustment range. The display of the boiler only shows the relevant settings for the appliance.
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9 Settings Code Display text Description Adjustment range Submenu CP570 ZoneTimeProg Time Program of the zone selec 0 = Schedule 1 Direct zone 0 Select ted by the user 1 = Schedule 2 2 = Schedule 3 3 = Cooling CP660 Icon display Choice icon to display this zone...
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9 Settings Code Display text Description Adjustment range Submenu AP079 Building Inertia Inertia of the building used for heat 0 - 255 Outdoor up speed tempera ture AP080 Frost min out Outside temperature below which -32 - 32 °C Outdoor temp the antifreeze protection is activa...
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9 Settings Code Display text Description Adjustment range Submenu CP780 Control strategy Selection of the control strategy for 0 = Automatic Direct zone 1 the zone 1 = Room Temp. based 2 = Outdoor Temp. based 3 = Outdoor & room based DP003 Abs.
9 Settings Fig.50 Installer level 3. Use the rotary knob to select code: 0012. 4. Press the button to confirm the selection........00:12 When the installer level is enabled, the status of the tile [ ..
9 Settings Code Display text Description Range Submenu DC002 DHW valve cycles Numbers of Domestic Hot Water divert 0 - 4294967295 Commercial ing valve cycles boiler DC003 Hrs DHW 3wv Number of hours during which the divert 0 - 4294967295 Hours Commercial ing valve is in DHW position boiler...
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9 Settings Tab.54 Signals at basic installer level Code Display text Description Range Submenu AM001 DHW active Is the appliance currently in domestic hot 0 = Off Commercial water production mode? 1 = On boiler AM010 Pump speed The current pump speed 0 - 100 % Commercial boiler...
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9 Settings Code Display text Description Range Submenu GM012 Release Input Release signal for the CU 0 = No Commercial 1 = Yes boiler GM015 Vps Switch Valve Proving System switch open / 0 = Open Commercial closed 1 = Closed boiler 2 = Off Tab.55...
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9 Settings Code Display text Description Range Submenu CM210 ZoneTout temp Current outdoor temperature of the zone -60 - 60 °C Direct zone CM230 ZoneTout aver long Outdoor temperature average long time -60 - 60 °C Direct zone per zone CM260 Zone T Room Sen...
9 Settings Code Display text Description Range Submenu GM025 STB status High limit status (0 = open, 1 = closed) 0 = Open Commercial 1 = Closed boiler 2 = Off PM003 ChTflowAverage Actual average flow temperature -25 - 125 °C Commercial boiler 9.4.3...
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9 Settings Code Display text Explanation FlameCheck The flame detection is active after the ignition. Interpurge The fan runs to purge the heat exchanger after a failed ignition. Normal Int.Setpoint The appliance operates to reach the desired value. Limited Int.Setpoint The appliance operates to reach the reduced internal desired value.
These service kits contain all parts and gaskets that are required for the relevant service. These service kits (A, B or C), put together by Remeha , are available from your spare parts supplier. Important A service message must be followed up within 2 months.
For an interim service it is advisable to read out in the boiler service menu what maintenance service should be carried out. Use the indicated Remeha service kits (A, B or C). This service message must be prevented by carrying out a reset. Start the next service interval. Proceed as follows: 1.
10 Maintenance 10.3.3 Checking the ionisation current 1. Check the ionisation current at full load and at low load. The value is stable after 1 minute. 2. Clean or replace the ionisation/ignition electrode if the value is lower than 4 µA. For more information, see Replacing the ionisation/ignition electrode, page 71 10.3.4...
10 Maintenance 10.3.6 Checking the air pressure differential switch Checking the air pressure differential switch + side Fig.53 Check the air pressure differential 1. Switch off the boiler. switch + side 2. Disconnect the silicon hose on the + side (P1) of the air pressure differential switch.
10 Maintenance 10.3.7 Checking the automatic air vent Fig.55 Checking the automatic air vent 1. Check the hose on top of the air vent. 2. The automatic air vent is leaking if water can be seen in the connected hose. 3.
10 Maintenance 10.3.8 Checking the burner and cleaning the heat exchanger Fig.56 Checking the burner 1. Disconnect the plug of the ionisation/ignition electrode from the ignition transformer. 5 3x Caution The ignition cable is fixed to the ionisation/ignition electrode and therefore may not be removed.
10 Maintenance Fig.57 Clean the connection nipple 1. Disconnect the silicon hose of the air pressure differential switch from the connection nipple on the condensate collector. 2. Clean the opening of the connection nipple thoroughly (by blowing air or pushing an object through it). 3.
10 Maintenance 10.4.1 Replacing the ionisation/ignition electrode Fig.60 Replacing the ionisation/ignition The ionisation/ignition electrode must be replaced if: electrode The ionisation current is < 4 µA. The electrode is damaged or worn. The electrode is included in the service kit. 1.
10 Maintenance 10.4.3 Reassembling the boiler Fig.62 Putting the boiler into operation 1. Fit all removed parts in the reverse order. 2. During inspection or maintenance work, always replace all gaskets of the disassembled parts. 3. Check the tightness of the gas and water connections. 4.
11 Disposal 11 Disposal 11.1 Disposal and recycling Fig.63 Important Removal and disposal of the boiler must be carried out by a qualified person in accordance with local and national regulations. To remove the boiler, proceed as follows: MW-3000179-03 1. Cut the power supply to the boiler. 2.
The meaning of the code can be found in the various error code tables. Important The error code is needed to find the cause of the error quickly and correctly and for any support from Remeha. 12.1.1 Display of error codes Fig.64...
12 Troubleshooting Code Display text Description Solution A.02.37 Uncritic device lost Uncritical device has been discon SCB not found: nected Bad connection: check the wiring and connec tors Faulty SCB: Replace SCB A.02.45 Full Can Conn Matrix Full Can Connection Matrix SCB not found: Carry out an auto-detect A.02.46...
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12 Troubleshooting Code Display text Description Solution H.01.07 Max Delta TH-TR Maximum difference between heat Maximum difference between heat exchanger exchanger temperature and return and return temperature exceeded: temperature No flow or insufficient flow: Check the circulation (direction, pump, valves). Check the water pressure.
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12 Troubleshooting Code Display text Description Solution H.02.00 Reset In Progress Reset In Progress Reset procedure active: No action H.02.02 Wait Config Number Waiting For Configuration Number Configuration error or unknown configuration number: Reset CN1 and CN2 H.02.03 Conf Error Configuration Error Configuration error or unknown configuration number:...
12 Troubleshooting 12.1.4 Locking Tab.64 Locking codes Code Display text Description Solution E.00.00 TFlow Open Flow temperature sensor is either Zone flow temperature sensor open: removed or measures a temperature Sensor is not present. below range Bad connection: check the wiring and connec tors.
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12 Troubleshooting Code Display text Description Solution E.00.40 WaterPressureOpen Water pressure sensor is either re Hydraulic pressure sensor open: moved or measures a temperature Bad connection: check the wiring and connec below range tors. Incorrectly fitted sensor: check that the sensor has been correctly fitted.
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12 Troubleshooting Code Display text Description Solution E.02.52 Gvc Burner Prof Err Gvc Burner Profile Error E.04.00 Parameter error Safety parameters Level 5 are not Replace the CU-GH. correct or missing E.04.01 TFlow Closed Flow temperature sensor is either Flow temperature sensor short circuited: shorted or measuring a temperature Bad connection: check the wiring and connec...
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12 Troubleshooting Code Display text Description Solution E.04.10 Unsuccessful start 5 Unsuccessful burners starts detec Five failed burner starts: No ignition spark: Check the wiring between the CU-GH and the ignition transformer Check the ionisation/ignition electrode Check breakdown to earth Check the condition of the burner cover Check the earthing Replace the CU-GH...
12 Troubleshooting Code Display text Description Solution E.04.18 Min Temp Flow Error The flow temperature is less than the minimum defined by the GVC parameter E.04.19 Mass flow sensor Mass Flow Sensor Communciation E.04.20 Mass flow sensor MassFlowSensor Deviation E.04.21 Burner temperature Deviation in burner sensor 1 and burner sensor 2 detected...
13 Appendix 13.1 ErP information 13.1.1 Product fiche Tab.65 Product fiche Remeha - Quinta Ace Seasonal space heating energy efficiency class (Prated or Psup) Rated heat output Seasonal space heating energy efficiency Annual energy consumption Sound power level L indoors...
13 Appendix 13.4 Checklist for annual maintenance Tab.67 Checklist for annual maintenance Inspection and/or servicing work Confirmation Check the water pressure Check the water quality Check the ionisation current Check the air supply/flue gas discharge connections Check the combustion (O ) at full load and low load Checking the automatic air vent Checking the burner and cleaning the heat exchanger...
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T +44 (0)118 978 3434 F +44 (0)118 978 6977 E boilers@remeha.co.uk Remeha Commercial UK Innovations House 3 Oaklands Business Centre Oaklands Park RG41 2FD Wokingham 7701860 - v.05 - 22012021 7701860...
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