Troubleshooting Guide; Frequently Asked Questions - Shark Klik N' Flip S6001UK Owner's Manual

Troubleshooting Guide

PROBLEM POSSIBLE REASONS & SOLUTIONS
The Steam Mop should be securely plugged into an electrical outlet. Check your fuse or
circuit breaker or try a different outlet.
Make sure the water tank is full, the unit is plugged in, and the blue light is illuminated steadily.
The Steam Mop isn't
If the blue light is not illuminated, try a different electrical outlet.
producing any steam.
Pump the handle a few times to activate steam.
If after following the above steps the Steam Mop still does not produce any steam,
contact Customer Service at 0800 862 0453 or www.sharkclean.eu/uk
The Steam Mop is
producing intermittent Make sure the water tank is full.
steam.
The Dirt Grip ™ pad might be dirty. If it is, flip it over to the clean side or change it
entirely. If you washed the Dirt Grip pad with powdered detergent, then it could be
damaged and require replacement.
This could also be an indication of soap or grease residue that has accumulated on the
floor. As the Steam Mop uses only a small amount of water, it may not be enough to rinse
off the accumulation of residue that the steam is bringing to the surface. We suggest
I am getting streaky/
rinsing the floor with nothing but water, letting it dry, and then steam mopping again with a
cloudy floors.
clean Dirt Grip pad. One or more rinses will generally remove the residue.
A more stubborn case may require you to rinse the floor with a mix of one part vinegar
and two parts water* (but DO NOT put any cleaning solutions or chemicals into the
Steam Mop's water tank.)
*Please consult your flooring manufacturer's care and maintenance instructions before
applying any cleaning products or solutions.
The Steam Mop might be hard to push/pull if the Dirt Grip pad isn't wet enough. It
It's really hard for me
should get easier to push/pull the Steam Mop after it's been running for a few minutes.
to push/pull the Steam
An overly dirty pad could also result in a harder push/pull experience. We recommend
Mop.
flipping the pad over or using a clean pad.

Frequently Asked Questions

QUESTION ANSWER
Can I use the Steam Mop on
No, the Steam Mop is not designed for carpet cleaning.
carpets?
The Steam Mop is designed for use on all sealed hard-floor surfaces. We
recommend that you first test an isolated area of the floor surface to be cleaned as
well as review the use and care instructions from your floor manufacturer.
What surfaces can I use the WARNING: Do not use on leather, wax-polished furniture, synthetic
Steam Mop on? fabrics, velvet, or other delicate, steam-sensitive materials.
NOTE: On surfaces treated with wax and on some no-wax floors, the sheen
may be removed by the heat or steam action of the unit. Test an isolated area of
flooring first to see if sheen is affected.
Can I put something other than DO NOT add cleaning solutions, scented perfumes, oils, or any other chemicals
water in the water tank of the to the water used in this appliance, as this may damage the unit or make it
Steam Mop?
unsafe for use. We recommend using distilled water in your Steam Mop.
11 0800 862 0453
Notes
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