Placing A Call On Hold - Unify OpenStage SL4 professional User Manual

Conducting calls – with multiple users
> <
Start transfer?
> <
Transfer?
S
or
> <
Return to held call?
If you do not answer recalls, another telephone defined by the service engineer
is called (intercept station).
Transferring
(with announcement of call transfer)
p
You can use this function to forward a call which you answered to another user.
Open the system menu.
Menu
[
Select the menu item and confirm.
The current call is placed "on hold", so that the first user waits.
o
Enter the phone number of the user to whom the call is to be transferred.
p
The number is dialled. The station answers. You announce the call presently on
hold.
Either:
a
Press the On-hook key. The user answers the call.
or:
Open the system menu.
Menu
[
Select the menu item and confirm.

Placing a call on hold

You can interrupt a call temporarily if, for example, you want to talk to someone
else in the room. The line is placed "on hold".
p
You are conducting a call.
Press the R key or Display key. The current call is placed "on hold", the user
Enquiry
waits.
Resuming the call with the waiting user
Either:
Open the system menu.
Menu
[
Select the menu item and confirm.
You are reconnected to the partner.
or:
S
Press the R key.
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