Unify Gigaset M2 plus professional Service Manual
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Unify Gigaset M2 plus professional Service Manual

Unify Gigaset M2 plus professional Service Manual

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PNG Configuration for
Gigaset M2 plus professional,
Gigaset M2 Ex professional
Service Manual
A31003-G2100-S100-2-7620

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  • Page 1 PNG Configuration for Gigaset M2 plus professional, Gigaset M2 Ex professional Service Manual A31003-G2100-S100-2-7620...
  • Page 2 Availability and technical specifications are subject to change without notice. Unify, OpenScape, OpenStage and HiPath are registered trademarks of Unify GmbH & Co. KG. All other company, brand, product and service names are trademarks or registered trademarks of their respective holders.

  • Page 3: Table Of Contents

    Contents Contents Introduction ........4 Overview .

  • Page 4: Introduction

    ● Overview The Gigaset M2 plus professional and Gigaset M2 Ex professional handsets can be used as personal alarm signal devices with a voice communication facility (PNG-S). The handsets offer a range of features to support automatic or deliberate alarm signalling.

  • Page 5: Data Protection And Data Security

    Federal Data Protection Law (Bundesdatenschutzgesetz, BDSG). Observe all applicable laws in other countries. Employees of Unify are bound to safeguard trade secrets and personal data under the terms of the company’s work rules. A conscientious and responsible approach helps protect data and ensure privacy: Use the password features of the system with no exceptions.

  • Page 6: Reference Manuals

    Reference Manuals Documentation Part Numbers Operating Manual A31003-G2100-U104-*-**7619 HiPath 3000, HiPath 4000, Gigaset S310 ISDN professional Personal alarm device Gigaset M2 plus professional Gigaset M2 Ex professional Operating Manual A31003-G2100-U102-*-**7919 HiPath 3000, HiPath 500 Gigaset M2 professional Gigaset M2 plus professional...

  • Page 7: Png Configuration In Compliance With Bgr 139

    SHB_PNG02.fm PNG Configuration in Compliance with BGR 139 PNG Configuration in Compliance with BGR 139 For compliance with BGR 139, handsets may only be configured and operated by trained ser- vice personnel. This manual describes how to configure the handset and indicates BGR-139-compliant set- tings where applicable.

  • Page 8: Png-S In A Hipath Alarm Signal System (Hna)

    SHB_PNG03.fm PNG-S in a HiPath Alarm Signal System (HNA) PNG-S in a HiPath Alarm Signal System (HNA) The HiPath Alarm System is based on the HiPath Cordless Enterprise CMI 3.0 from CV 330. The control centre for this PNA system (personal alarm signal system) is the emergency call receiving centre (PNEZ).

  • Page 9: Png-S In Hipath Cordless Office

    SHB_PNG04.fm PNG-S in HiPath Cordless Office PNG-S in HiPath Cordless Office The handset works without a control centre when operating in HiPath Cordless Office. A PNEZ is not available to a HiPath Cordless Office. This type of operation does not conform to BGR 139. You can choose how to set the PNG parameters and configure the handset to suit your require- ments.

  • Page 10: Png-S In Gigaset Base

    SHB_PNG05.fm PNG-S in Gigaset Base PNG-S in Gigaset Base The Gigaset S310 ISDN base is connected to an ISDN port of the HiPath 3000 or HiPath 4000. The handset is configured as a personal alarm device at this base. The handset operates without a control centre when working in Gigaset base (unless Gigaset base does not support the required CLIP protocol).

  • Page 11: Activating The Png Functionality On The Handset

    The PNG functionality only activates on Gigaset M2 plus professional and Gigaset M2 Ex professional handsets when the PNG memory card is installed. The plus accessory pack is included in the Gigaset M2 plus professional delivery. The plus ac- cessory pack must be ordered for Gigaset M2 Ex professional.

  • Page 12: Preventing Png Configuration Changes

    SHB_PNG06.fm Activating the PNG Functionality on the Handset Preventing PNG Configuration Changes Preventing PNG Configuration Changes Activating the PNG functionality blocks certain handset settings for users (forinstance, PNG Configuration, Reset Handset, Select Base , Register H/Set, etc.). You are requested to enter a PNG service PIN when you try to activate a blocked function. The function will only activate if you enter the correct PIN.

  • Page 13: Png Configuration

    SHB_PNG07.fm PNG Configuration Overview PNG Configuration Contents This chapter contains the following sections: Section 7.1, “Overview” ● Section 7.2, “Alarm Configuration” ● Section 7.3, “Adjust Sensor” ● Section 7.4, “PNG Service PIN” ● Section 7.5, “Factory Defaults” ● Overview PNG Configuration is displayed under the Add. Features icon in the main menu once the PNG function has been activated.

  • Page 14: Alarm Configuration

    SHB_PNG07.fm PNG Configuration Alarm Configuration Alarm Configuration The "Alarm Configuration" menu item contains the alerting parameters that define PNG-S alarms. The "Alarm Configuration" menu features the following submenus: Menu item Description General Settings General alerting parameters Emergency For configuring the deliberate alarm (alarm via the emergency key) Non Movement For configuring automatic alarms (referred to in the following as...

  • Page 15: General Settings

    SHB_PNG07.fm PNG Configuration Alarm Configuration 7.2.1 General Settings The "General Settings" menu item contains the following parameters: Parameter Parameter input See section: for startup Alarm Number Basis required Section 7.2.1.1, “Alarm Number Basis” PNEZ Basis adjust to PNEZ if neces- Section 7.2.1.2, “PNEZ Basis (Number Con- sary figured)”...
  • Page 16 SHB_PNG07.fm PNG Configuration Alarm Configuration Factory setting: No number The factory setting for the "Alarm Number Basis" is "No number", that is, you must configure a number here. Recommendation for BGR 139 configuration Configure the "Alarm Number Basis" in line with the PNEZ configuration. 7.2.1.2 PNEZ Basis (Number Configured) The "PNEZ Basis"...
  • Page 17 SHB_PNG07.fm PNG Configuration Alarm Configuration Example 1 The following PNG numbering plan is generated by entering "Alarm Number Basis" = 52200: "Alarm Number Basis": 52200 (input) The numbers of all alarms dependent on this are automatically preset: Emergency: 52200 Non Movement: 52200 Man Down Alarm: 52200...
  • Page 18 SHB_PNG07.fm PNG Configuration Alarm Configuration Example 2 This is based on the configuration in Example 1. The alarm numbers remain unchanged if you change the "PNEZ Basis" now to the value 47100: Alarm Number Basis: 52000 The numbers of all alarms dependent on this are now as follows: Emergency: 52200 Non Movement:...
  • Page 19 SHB_PNG07.fm PNG Configuration Alarm Configuration 7.2.1.3 PNEZ Basis (Number Deleted) PNG-S monitoring can be activated and deactivated without the PNEZ if "PNEZ Basis" is de- leted. This type of operation does not conform to BGR 139. PNG-S monitoring starts immediately after activation without a function test (Add.
  • Page 20 SHB_PNG07.fm PNG Configuration Alarm Configuration 7.2.1.4 Repeat alarm call The PNG-S automatically signals the alarm call at the alarm destination. Alarm calls are auto- matically repeated to ensure reliable signalling. This parameter is used to set the max. number of alarm calls which the PNG-S should make. Alarm repetition is stopped if the PNG-S recognises the alarm recall.
  • Page 21 SHB_PNG07.fm PNG Configuration Alarm Configuration 7.2.1.5 Repeat Alarm Time [sec] The PNG-S automatically signals the alarm call at the alarm destination. Alarm calls are auto- matically repeated to ensure reliable signalling. This parameter can be used to set the time for the alarm repetitions. If you enter 4 s, for ex- ample, the system initiates a 4-second alarm call and a 4 second break.
  • Page 22 SHB_PNG07.fm PNG Configuration Alarm Configuration 7.2.1.6 Transport Time [sec] The PNG-S must calculate the time of the alarming signal. To calculate this time for automatic alarms, the "Transport Time = system throughput time" is specified in seconds. Example Response time = 90 s ●...
  • Page 23 SHB_PNG07.fm PNG Configuration Alarm Configuration 7.2.1.7 Signal Off - manual This parameter controls whether the alarm/positioning tone can be manually suppressed on the handset to enable the alerting party to communicate with the alarm destination. Signal Off - manual = On ●...
  • Page 24 SHB_PNG07.fm PNG Configuration Alarm Configuration 7.2.1.8 Signal Off - autom. This parameter controls whether the alarm/positioning tone will be automatically suppressed. Signal Off - autom. = On ● This configuration parameter suppresses the alarm/positioning tone in alarm mode while the PNEZ performs an alarm recall to the PNG-S signalling the alarm. The PNEZ can use the alarm recall feature to hear what is going on at the alarm location or speak with the alerting party without this party operating the PNG-S.
  • Page 25 SHB_PNG07.fm PNG Configuration Alarm Configuration Autom. alarms OFF = By Control Call ● The handset allows control calls from the PNEZ to suspend and re-activate the automatic alarms activated during monitoring (see Section 7.2.5, “Control Ports”). This does not apply to the deliberate alarm or the technical fault warning. The function requires the PNEZ control call.

  • Page 26: Emergency/Emergency Key

    SHB_PNG07.fm PNG Configuration Alarm Configuration 7.2.2 Emergency/Emergency key This section contains information on configuring the settings for the deliberate alarm, that is, the alarm triggered by the emergency key. An alarm can be triggered by pressing the emergency key once the PNG function is active on the handset (see Section , “Activating the PNG Functionality on the Handset”) and an alarm destination has been configured for this alarm type.
  • Page 27 SHB_PNG07.fm PNG Configuration Alarm Configuration 7.2.2.2 Alarm destination, Alarm destination lp You can use this parameter to configure the individual "Alarm destination" and "Alarm destina- tion lp" alarm destinations (up to 32 digits) for the deliberate alarm. Parameter Setting range Factory setting BGR 139 Alarm destination...

  • Page 28: Configuring Automatic Alarms

    SHB_PNG07.fm PNG Configuration Alarm Configuration 7.2.3 Configuring Automatic Alarms The handset supports the following automatic alarms: Non Movement ● Man Down Alarm ● Time Alarm ● Escape Alarm ● Pull Cord Alarm ● Each alarm type can be activated or deactivated: Response times and prealarm times can be configured for each alarm type ●...
  • Page 29 SHB_PNG07.fm PNG Configuration Alarm Configuration 7.2.3.1 Non Movement Activation of the non movement alarm is optional. The non movement alarm is triggered when the sensors detect that the user has not moved for a defined and configurable period of time. Parameter Setting range Factory setting...
  • Page 30 SHB_PNG07.fm PNG Configuration Alarm Configuration 7.2.3.3 Time Alarm Activation of the time alarm is optional. The time alarm is activated if a timed prealarm is not acknowledged within the preset period. Parameter Setting range Factory setting BGR 139 Activation On/Off At least one autom.
  • Page 31 SHB_PNG07.fm PNG Configuration Alarm Configuration 7.2.3.5 Pull Cord Alarm Activation of the pull cord alarm is optional. The pull cord alarm is triggered when the pull cord contact cannot be identified for a defined and configurable period of time (inother words, when the cord has been detached).

  • Page 32: Alarm Signal

    SHB_PNG07.fm PNG Configuration Alarm Configuration Parameter Setting range Factory setting BGR 139 Acoustic On/Off Out of range time 0 min ... 30 min 2 min 2 min Table 7-15 Parameter setting for technical warning 7.2.4 Alarm Signal You can define how prealarms, alarms and technical faults are acoustically signalled here. The following signals start quietly and quickly rise in a crescendo to reach their configured max- imum volume.
  • Page 33 SHB_PNG07.fm PNG Configuration Alarm Configuration 7.2.4.2 Alarming signal Configuration of acoustic alarm signalling (positioning tone) for the deliberate alarm and auto- matic alarms. Parameter Setting range Factory setting BGR 139 Alarm Signal All signals 1 ... 38 Alarm signal volume (lev- 1 ...

  • Page 34: Control Ports

    SHB_PNG07.fm PNG Configuration Alarm Configuration 7.2.5 Control Ports Control ports are PNEZ phone numbers that are defined for signalling states or events between PNG-S and PNEZ. The numbers of the control port are entered automatically if the "PNEZ base" parameter is con- figured or changed.
  • Page 35 SHB_PNG07.fm PNG Configuration Alarm Configuration PNEZ control ports The phone numbers (number_1 … number_9) that initiate specific functions in the PNEZ are described below: PNEZ control function Number Request: startup < Number_1 > Function test OK < Number_2 > Function Test Not OK <...
  • Page 36 SHB_PNG07.fm PNG Configuration Alarm Configuration Number Description Number_5 and Number_6 Number_5 and number_6 can be used to request the PNEZ to suspend or reactivate the configured automatic alarms. Number_7 to Number_9 Reserved for later use. Table 7-20 Description of numbers (PNEZ functions) PNG-S functions The PNEZ on the other hand uses control ports to call and operate the PNG-S.
  • Page 37 SHB_PNG07.fm PNG Configuration Alarm Configuration Description of numbers: Number Explanation PNG-S out of service: Number_1 PNG-S starting function test Number_2 PNG-S starting monitoring Number_3 Normal voice call following failed function test (optional) PNG S in monitoring mode: Number_4 PNG-S switches monitoring/alerting off Number_5 PNG-S suspends the configured automatic alarms (Prerequisite: Autom.
  • Page 38 SHB_PNG07.fm PNG Configuration Alarm Configuration The numbers number_1 … number_9 are configured in the handset under PNG Configuration -> Control Ports. The numbers can consist of up to 32 digits. The numbers are automatically derived and con- figured from the "PNEZ Basis": Number_n = PNEZ Basis + n. If required to do so, you can overwrite the control ports and assign other numbers to them.

  • Page 39: Adjust Sensor

    SHB_PNG07.fm PNG Configuration Adjust Sensor Adjust Sensor This function is required to enable accelerometer sensors to identify when the handset is in an upright position. Procedure: Select Add. Features in the main menu. Select PNG Configuration. Enter the requested PNG Service PIN and confirm with OK; the default PIN is "00000". You are now in the PNG Configuration menu.

  • Page 40: Png Service Pin

    Enter the new PNG Service PIN. Select Re-enter PIN: wiederholen: (down arrow key) and repeat your entry. Confirm with OK. Memorise your new PIN. If you forget the PIN, it can only be reset by Unify. This ser- vice is subject to charge. A31003-G2100-S100-2-7620, 03/2014...

  • Page 41: Factory Defaults

    SHB_PNG07.fm PNG Configuration Factory Defaults Factory Defaults You should always reset the factory defaults before re-programming a handset because the ex- factory configuration conforms to BGR. You can then configure the settings you require. The following table contains the factory defaults: Parameter Active General Settings:...
  • Page 42 SHB_PNG07.fm PNG Configuration Factory Defaults Parameter Active Alarm destination <Alarm Number Basis> Time Alarm: Activation Response time 30 min Prealarm time 15 s Alarm Signal Alarm destination <Alarm Number Basis> Escape Alarm: Activation Response time 30 s Prealarm time 15 s Alarm Signal Sensitivity level Medium...
  • Page 43 SHB_PNG07.fm PNG Configuration Factory Defaults Parameter Active Alarming signal Alarm Signal Alarm signal volume Level 5 Technical Warning Alarm Signal Alarm signal volume Level 3 Control Ports (Blank. All control port numbers are deleted.) Table 7-22 Factory defaults A31003-G2100-S100-2-7620, 03/2014 PNG Configuration for Gigaset M2 plus and M2 Ex professional, Service Manual...

  • Page 44: Sample Configurations

    SHB_PNG08.fm Sample Configurations Operation in HiPath Cordless Enterprise with PNEZ Sample Configurations Operation in HiPath Cordless Enterprise with PNEZ This configuration conforms to BGR 139. > The following settings are modified manually using the factory defaults as a basis: Enter the "Alarm Number Basis", in the example: 95000 ●...
  • Page 45 SHB_PNG08.fm Sample Configurations Operation in HiPath Cordless Enterprise with PNEZ Parameter Active Alarm destination lp Automatic: 95000 Non Movement: Activation Response time 90 s Prealarm time 15 s Alarm Signal Alarm destination Automatic: 95000 Man Down Alarm: Activation Input: Off Response time 90 s Prealarm time...
  • Page 46 SHB_PNG08.fm Sample Configurations Operation in HiPath Cordless Enterprise with PNEZ Parameter Active Alarm Signal Alarm destination Automatic: 95000 Technical Warning: Activation Locate req. time 0 min Acoustic Out of range time 2 min Alarm Signal: Prealarm Acoustic Alarm Signal Alarm signal volume Level 3 Alarming signal Alarm Signal...
  • Page 47 SHB_PNG08.fm Sample Configurations Operation in HiPath Cordless Enterprise with PNEZ Sample change: To change the alarm number for the pull cord alarm, enter 95005, forinstance, under Alarm des- tination. A31003-G2100-S100-2-7620, 03/2014 PNG Configuration for Gigaset M2 plus and M2 Ex professional, Service Manual...

  • Page 48: Operation In Hipath Cordless Enterprise Without Pnez

    SHB_PNG08.fm Sample Configurations Operation in HiPath Cordless Enterprise without PNEZ Operation in HiPath Cordless Enterprise without PNEZ This configuration does not conform to BGR 139. > This PNEZ is not supported in HiPath Cordless Office. The PNG-S must be configured for ope- ration without a controling central office.
  • Page 49 SHB_PNG08.fm Sample Configurations Operation in HiPath Cordless Enterprise without PNEZ Parameter Active Automatic: 95000 Alarm destination lp Non Movement: Activation Response time 90 s Prealarm time 15 s Alarm Signal Alarm destination Automatic: 95000 Man Down Alarm: Activation Input: Off Response time 90 s Prealarm time...
  • Page 50 SHB_PNG08.fm Sample Configurations Operation in HiPath Cordless Enterprise without PNEZ Parameter Active Alarm Signal Alarm destination Automatic: 95000 Technical Warning: Activation Locate req. time 0 min Acoustic Out of range time 2 min Alarm Signal: Prealarm Acoustic Alarm Signal Alarm signal volume Level 3 Alarming signal Alarm Signal...
  • Page 51 SHB_PNG08.fm Sample Configurations Operation in HiPath Cordless Enterprise without PNEZ Example (Alarm callback without PNEZ) To be able to execute e.g. an alarm callback with "silent monitoring", the HiPath 3000 version must support the CLIP protocol in the setup message. Configure e.g.

  • Page 52: Operation In Gigaset Base Without Pnez

    SHB_PNG08.fm Sample Configurations Operation in Gigaset base without PNEZ Operation in Gigaset base without PNEZ This configuration does not conform to BGR 139. > A Gigaset base does not support the CLIP function which is required for control calls to the PNG.
  • Page 53 SHB_PNG08.fm Sample Configurations Operation in Gigaset base without PNEZ Parameter Active Automatic: 95000 Alarm destination lp Non Movement: Activation Response time 90 s Prealarm time 15 s Alarm Signal Alarm destination Automatic: 95000 Man Down Alarm: Activation Input: Off Response time 90 s Prealarm time 15 s...
  • Page 54 SHB_PNG08.fm Sample Configurations Operation in Gigaset base without PNEZ Parameter Active Alarm Signal Alarm destination Automatic: 95000 Technical Warning: Activation Locate req. time 0 min Acoustic Out of range time 2 min Alarm Signal: Prealarm Acoustic Alarm Signal Alarm signal volume Level 3 Alarming signal Alarm Signal...

  • Page 55: Png Configuration Checklist

    SHB_PNG09.fm PNG configuration checklist PNG configuration checklist Checklist Setting Done yes/no Reset PNG configuration to default Adjust sensors Configure alarms: – Set the alarm number basis – Check the PNEZ basis – Set the alarm call count (for secure alerting) –...
  • Page 56 SHB_PNG09.fm PNG configuration checklist Setting Done yes/no – Configure alarm signals: – Prealarm – Alarming signal – Technical Warning Assign "PNG Service PIN" Check configurations: – Press the emergency key (without activating monitoring) – Check the alarm signal: – Signal on/off OK? –...
  • Page 57 SHB_PNG09.fm PNG configuration checklist Setting Done yes/no – Check the time alarm (prealarm after configured time): Prealarm time OK? Response time OK? Signal (on/off) OK? Alarm destination OK? – Check the escape alarm (move device erratically/simulate running): Prealarm time OK? Response time OK? Signal (on/off) OK? Sensitivity level OK?
  • Page 58 SHB_PNG09.fm PNG configuration checklist Response times according to VDE 0825 (settings conform to BGR 139) The response times listed in this table are compulsory. Alarm type Response time PNA-S Deliberate personal alarm 30 s for voice traffic, otherwise Prealarm 15 s 15 s Automatic personal alarm, including prealarm:...

  • Page 59: Abbreviations

    SHB_PNG_abb.fm Abbreviations For internal use only Abbreviations This list contains the abbreviations used in this manual. Abbreviation Definition German Accident Prevention Regulation CLIP Calling Line Identification Presentation Cordless Multicell Integration DECT Digital Enhanced Cordless Telecommunications DECT Positioning System HiPath alarm signal system Not OK Personal alarm signal system PNA Service...

  • Page 60: Index

    Index Index Factory defaults ............41 Alarm Configuration General Settings ............15 Alarm Signal ............32 Repeat Alarm Time ..........21 Escape Alarm ............30 Gigaset base ............10 General Settings ........... 15 Man Down Alarm ........... 29 Non Movement ............29 Pull Cord Alarm .............
  • Page 61 Index Sample configurations ..........44 Select Base ..............7 Sensor adjustment ........... 39 Signal Off - autom............ 24 Signal Off - manual ..........23 Signal types ..............4 Symbols in the manual ..........5 Technical warning ........... 4 Time alarm ............4 Time until prealarm ..........

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