Napoleon Alluravision Series Installation And Operation Manual page 32

troubleshooting
EN
symptom
Ember bed is No difference from
not glowing or
H1 to H2.
dimming.
LED flashing
"OH". Error code "E1".
32
W415-2841 / D / 11.25.20
problem
Brightness not selected. Hard wire connections are not
correct.
Ember LED issue.
Main PCB board issue.
Main PCB board issue.
Heating element issue.
Appliance has overheated
and safety thermal switch has Thermostat issue.
tripped.
solution
See "operation" section. See "hard-wiring installation" section.
Inspect the ember bed LEDs and replace, if necessary.
Consult your dealer.
Inspect the main PCB board and replace, if necessary.
Consult your dealer.
Unplug power or turn off the circuit breaker. Allow appliance
to cool for 15 minutes, then plug in the appliance or turn the Consult your dealer.
breaker on. If problem persists, consults your dealer.