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SOS
12VDC
CANNOT ACQUIRE A SATELLITE SIGNAL
Perform the following if the Sat-Fi2 RAS cannot acquire a Satellite Signal after 10 minutes
(No Gateway icon
Check the Sat-Fi2 RAS antenna cable connections. Ensure all cables are
securely connected on the Sat-Fi2 RAS and at the Antenna locations
Check if the Antenna has a clear view of the sky. If not, move the Antenna to a
better location.
Reboot the Sat-Fi2 RAS by turning off the Sat-Fi2 RAS using the Power Button,
wait 30 seconds, and turn on the Sat-Fi2 RAS using the Power button.
Attempt to re-acquire a satellite connection, using best practices (clear view of
the sky).
NOTE: If all the steps above fail, make sure the Sat-Fi2 RAS has an active subscription.
TROUBLESHOOTING
WiFi
Rx
GPS
Tx
or Satellite Signal Strength bars
POWER BUTTON
):
Sat-Fi2
Pole-Mounted Helix
Satellite Antenna
or Magnetic Mount
Helix Antenna
Pole Mount GPS Antenna
or Magnetic Mount GPS
Antenna
Marine Mast
(Not included)
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