Mercedes-Benz GLC Series Operator's Manual page 273

Ending an unintentionally triggered manual
Mercedes-Benz emergency call
Select ~ on the multifunction steering
#
wheel. Depress the button for several sec‐
onds.
Data transfer of the Mercedes-Benz emer‐
gency call system
In the event of an automatic or manual emer‐
gency call the following data is transmitted, for
example:
Vehicle's GPS position data
R
GPS position data on the route
R
( (a few hundred meters )before the incident)
Direction of travel
R
Vehicle identification number
R
Vehicle drive type
R
Number of people determined to be in the
R
vehicle
Whether Mercedes me connect is available
R
or not
Whether the emergency call was initiated
R
manually or automatically
Time of the accident
R
Language setting on the multimedia system
R
Data transmitted is vehicle information. For any
questions about the collection, use and sharing
of the eCall system data, please contact MBU‐
SA's Customer Assistance Center at 800-FOR-
MERC.
For Canada, please contact MBC's Customer
Assistance Center at 1-800-387-0100.
Customer requests for covered information
should be submitted via the same channels.
For accident clarification purposes, the following
measures can be taken up to an hour after the
emergency call has been initiated:
The current vehicle position can be deter‐
R
mined.
A voice connection to the vehicle occupants
R
can be established.
MBUX multimedia system 271