Related Manuals for Mercedes-Benz GLC 2020
Summary of Contents for Mercedes-Benz GLC 2020
- Page 1 É2535848911ÌËÍ Plug-in hybrid Supplement 2535848911 Order no. P253 1119 13 Part no. 253 584 89 11 Mercedes-Benz Edition C-2020...
- Page 2 Publication details Internet Further information about Mercedes-Benz vehi‐ cles and about Daimler AG can be found on the following websites: http://www.mbusa.com (USA only) http://www.mercedes-benz.ca (Canada only) Documentation team © Daimler AG: not to be reprinted, translated or otherwise reproduced, in whole or in part, with‐...
- Page 3 Technical features Welcome to the world of Mercedes-Benz Before you first drive off, read this Operator's The equipment in your vehicle may therefore dif‐ Manual carefully and familiarize yourself with fer from that shown in the descriptions and illus‐ your vehicle. For your own safety and a longer trations.
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Page 4: Table Of Contents
Contents Pre-entry climate control at time of Symbols ............4 Driving and parking ........23 departure ............14 Driving ............23 Activating/deactivating immediate pre- DYNAMIC SELECT switch ......25 entry climate control ........15 General notes ..........5 Driving and driving safety systems ....28 Operator's Manual .......... - Page 5 Contents Index ............56...
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Page 6: Symbols
Symbols In this Operator's Manual, you will find the fol‐ Observe notes on material damage. lowing symbols: Useful instructions or further information & DANGER Danger due to not observing that could be helpful to you. the warning notices Instruction Warning notices draw your attention to haz‐ (Q page) Further information on a topic ards that may endanger your health or life, or Display... -
Page 7: General Notes
This Supplement provides information on all the authorized Mercedes-Benz Center. important functions of your hybrid vehicle that & DANGER Risk of fatal injury by touching The Operator's Manual, the Supplement and the... -
Page 8: Qualified Specialist Workshop
This damage is not covered either by the Mercedes-Benz implied warranty or by the When driving in electric mode, the vehicle may New‑ or Used-Vehicle Warranty. not be heard by other road users due to the sig‐... -
Page 9: Notes On Plug-In Hybrid Operation
General notes ating temperature of the combustion engine Notes on plug-in hybrid operation Stop the charging process immediately has not been reached, the vehicle can start in case of unusual odors, smoke or burn with the combustion engine. & WARNING Risk of chemical burns and marks. -
Page 10: Disconnecting The Hybrid System Manually
General notes Notes on electric mode: Disconnecting the hybrid system manually Have the high-voltage on-board electri‐ Vehicles with hybrid systems generate signifi‐ cal system checked at a qualified spe‐ & DANGER Risk of fatal injury by touching cantly less noise when stationary and when cialist workshop. -
Page 11: Calling Up The Digital Operator's Manual
General notes Operating the high-voltage disconnect Open the hood. Calling up the Digital Operator's Manual device Press release tab in the direction of the Multimedia system: arrow and pull it out. © Operator's Manual Pull high-voltage disconnect device in the Õ... - Page 12 Operator's Manual: The Operator's Manual can also be found in Direct access: open the required content in the the Mercedes-Benz Guides app in all com‐ Digital Operator's Manual by pressing and hold‐ mon app stores. ing an entry on the tab bar in the multimedia...
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Page 13: Occupant Safety
Occupant safety Restraint system for example. Furthermore, in the event of an accident, the high-voltage on-board electrical Malfunctioning restraint system system may not be deactivated as intended. A malfunction has occurred in the restraint sys‐ You may be electrocuted if you touch the tem if: damaged component parts of the high-volt‐... -
Page 14: Climate Control
Climate control Switches residual heat on/off Control panel overview for dual-zone auto‐ matic climate control ¤ Switches the rear window heater on/off The indicator lamps on the buttons indicate that & Switches "Immediate pre-entry climate the corresponding function is activated. control"... -
Page 15: Pre-Entry Climate Control Via Smartkey
Climate control Ionization g Switches air-recirculation mode on/off Pre-entry climate control via SmartKey _ Sets the air distribution, right Function of pre-entry climate control using Setting pre-entry climate control via Smart‐ w Sets the temperature, right the SmartKey Rear operating unit Before entering the vehicle, the driver's seat Call up the air conditioning menu (see the area or the whole vehicle interior can be briefly... -
Page 16: Pre-Entry Climate Control At Time Of Departure
Climate control To switch on: unlock the vehicle. The pre-entry climate control running time may Pre-entry climate control at time of depar‐ The climate control functions are activated be reduced under the following conditions: ture for up to five minutes for pre-heating and The vehicle is not connected to power supply Pre-entry climate control at departure time pre-cooling. -
Page 17: Activating/Deactivating Immediate Pre- Entry Climate Control
Climate control Rear window defroster Set the desired departure times, e.g. every remain active for another five minutes if the day at 8:00 a.m. departure is delayed. Fragrancing To deactivate: press the & button up or Ionization Selecting the zone down. - Page 18 Climate control The colors of the indicator lamp have the follow‐ Never leave anyone – particularly chil‐ ing meaning: dren – unattended in the vehicle. Blue: cooling activated Never leave animals in the vehicle unat‐ tended. Red: heating activated Yellow: departure time preselected The vehicle interior can continue to be air-condi‐...
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Page 19: Instrument Display And On-Board Computer
Instrument Display and on-board computer ° Haptic accelerator pedal You can call up the coolant temperature display Notes on the Instrument Display and on- page 24) on the Service menu. board computer ã Acoustic presence indicator inoper‐ & WARNING Risk of accident due to an ative ( page 47) Function of the power display of the elec‐... -
Page 20: Function Of The Power Meter
Instrument Display and on-board computer The current charge level of high-voltage bat‐ Power range – shows the combined tery is displayed. output of the hybrid system. Function of the power meter Displaying the power meter On-board computer: Disp. Content Select Power Meter. -
Page 21: Voice Control System
Voice Control System to call up specific functions, in most cases the with: Set departure time for 4pm, for exam‐ Overview of vehicle voice commands Voice Control System also understands a great ple. You can use the vehicle voice commands to many paraphrases from daily usage. - Page 22 Voice Control System Voice command Colloquial example Function Energy flow Can you show me the energy flow? Displays the energy flow. Charging settings I would like to switch to charging Displays the charging settings. settings...
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Page 23: Mbux Multimedia System
MBUX multimedia system Set the desired departure times, e.g. every Energy flow Configuring settings for plug-in hybrid vehi‐ day at 8:00 a.m. cles High-voltage battery Select a. Multimedia system: The active components of the hybrid system are © Setting the maximum charging current highlighted in the energy flow display. - Page 24 MBUX multimedia system In addition to the energy flow, information on the status of the hybrid system and the current state of charge of the high-voltage battery is also dis‐ played.
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Page 25: Driving And Parking
Driving and parking Bends A different number of segments will light up Driving depending on the distance to the event ahead: ECO Assist function A few segments: the event ahead is near. The following function is country-dependent Many segments: the event ahead is further and available only in conjunction with an away. - Page 26 Driving and parking You can also manually increase or reduce ECO Assist is only an aid. The driver is responsi‐ Displaying ECO Assist the recuperation in drive program Î. ble for keeping a safe distance from the vehicle On-board computer: However, ECO Assist is available only in the in front, for vehicle speed and for braking in DriveAssist...
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Page 27: Dynamic Select Switch
Driving and parking The multimedia system provides the following The charge level of the high-voltage battery is C (Sport) data: controlled accordingly. A (Comfort) Road types The electrical energy is reserved especially Î (Electric) for electric mode, e.g. urban route sections Speed limitations Ï... - Page 28 Driving and parking Properties of the available drive programs: Drive program Vehicle characteristics = (Individual) Individual settings for the vehicle characteristics: Drive Suspension Steering ® B (Sport +): Particularly sporty driving with the combustion engine and reinforced boost effect C (Sport) Sporty driving with the combustion engine and reinforced boost effect A (Comfort) Comfortable and economical driving...
- Page 29 Driving and parking Drive program Vehicle characteristics Î (Electric) Electric mode – electric mode is possible up to 100 mph (160 km/h) Adjustable recuperation in overrun mode Adaptation of Active Distance Assist DISTRONIC for electric mode Limiting the maximum set speed for cruise control, limiter and Active Distance Assist DISTRONIC to the maximum electrically drivable speed Activation of the combustion engine via the pressure point of the hap‐...
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Page 30: Driving And Driving Safety Systems
Driving and parking Configuring DYNAMIC SELECT (multimedia another program was active, then the A drive beforehand, then drive program A will be system) program is set automatically. automatically selected, as the engine cannot be started in drive program Î. This function must be activated for each user Multimedia system: profile separately. - Page 31 Driving and parking Converts the kinetic energy of the vehicle Manually setting recuperative deceleration To reduce recuperation: briefly pull gear‐ into electric energy shift paddle 2. In the Î drive program can use the steering Standard setting: pull and hold gearshift wheel gearshift paddles to manually adjust the In the Î...
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Page 32: Charging The High-Voltage Battery
Driving and parking You have the following options to charge while Exhaustive discharging caused by the battery stationary: being idle for lengthy periods can damage the high-voltage battery. At a mains outlet (mode 2) Before long idle periods, park the vehi‐ At a wallbox (mode 3) cle with a high-voltage battery charge At a charging station (mode 3) - Page 33 Driving and parking The charging time of the high-voltage battery When the vehicle is connected to the mains sup‐ may be increased by the following: ply and the ignition is switched off, the multi‐ function display shows the charge level display High or low outside temperatures for approximately two minutes.
- Page 34 Driving and parking Only connect the charging cable to a Observe the safety notes in the operat‐ Indicator lamp Meaning mains socket that: ing instructions for the socket adapter. Lights up orange Interruption in charg‐ Has been properly installed and Only the following charging cables may be used: Has been inspected by a qualified electri‐...
- Page 35 Driving and parking The charging cable should be stowed and held in POWER TEMPERATURE place in the bag provided in the trunk of the Supply voltage Meaning Temperature Meaning vehicle. indicator control indicator Lights up white The supply voltage is Lights up red The green LED Overview of the charging cable control panel...
- Page 36 Driving and parking FAULT Setting the maximum permissible charging country. When abroad, observe the country- current for charging at a mains outlet specific laws when charging. Protection and Meaning If you have questions concerning setting the control system indi‐ * NOTE Danger due to excessive charging charging current or if there is a malfunction, cator please contact a qualified specialist work‐...
- Page 37 Driving and parking Notes on charging the high-voltage battery Ensure the following before charging: Do not extend the charging cable. at a wallbox (mode 3) The maximum charging current is not limited Do not use adapters. in the settings menu of the on-board com‐ Observe the safety notes in the operat‐...
- Page 38 Driving and parking Starting the charging process For safety reasons, only use charg‐ the mains supply. This protection device may ing cables that have been tested be triggered during severe thunderstorms, & DANGER Risk of fatal injury when charg‐ and approved by the manufacturer for example, and may cause the building pro‐...
- Page 39 Driving and parking Press socket flap 1. The permissible limit values are observed damage which may prevent the socket Socket flap swings open. provided that: flap from being opened again. Press catch to the left. The mains power supply equipment and Requirements: Socket cover is open.
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Page 40: Refueling
Driving and parking Indicator lamp first flashes orange and Ending the charging process socket and stow the charging cable safely in then green as soon as the high-voltage bat‐ the vehicle. tery is being charged. Close the socket cover and the socket flap. If the charging cable is connected to the vehicle, the engine cannot be started and the vehicle Refueling... - Page 41 Driving and parking Tank is Depressurized Ready for Refuel- message appears in the multifunction dis‐ play. In the following situations there is a malfunc‐ tion: Indicator lamp flashes initially and then goes out The yellow Check Engine warning lamp lights up The opening process for the fuel filler flap may, in exceptional cases, take up to 15 minutes.
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Page 42: Breakdown Assistance
* NOTE Damage to the vehicle due to tow‐ ing away incorrectly Observe the information on starting assistance Mercedes-Benz recommends transporting your in the vehicle Operator's Manual. vehicle in the case of a breakdown, rather than Observe the instructions and notes on towing it away. - Page 43 Breakdown assistance Only transporting is permitted in the following situations: The multifunction display is not working The á display message appears Exception: if the vehicle is located in a danger zone, it can be recovered from the danger zone despite the display message or the display not working.
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Page 44: Technical Data
Technical data Capacity Operating fluids Vehicle data Model Capacity Tank content and fuel reserve Vehicle dimensions GLC 350 e 4MATIC 6.9 US qt (6.5 liters) The heights specified may vary as a result of the Capacity following factors: Model Total capacity Tires Coolant capacity GLC 350 e 4MATIC... -
Page 45: Trailer Hitch
Technical data Height when opened Weights and loads High-voltage battery Model Head‐ GLC 350 e 4MATIC Please observe the following notes for the speci‐ Height room fied vehicle data: Type Lithium-ion when Items of optional equipment increase the opened curb weight and reduce the payload. Battery capacity, gross GLC 350 e 4MATIC 84.5 in... - Page 46 Technical data Permissible trailer load Maximum tongue weight Permissible rear axle load (trailer operation) The tongue weight is not included in the towing Missing values were not available at the time of * NOTE Damage caused by the trailer capacity. going to press.
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Page 47: Display Messages And Warning/Indicator Lamps
Display messages and warning/indicator lamps Display messages Occupant safety Display messages Possible causes/consequences and Solutions * The restraint system is malfunctioning ( page 11). & DANGER Risk of fatal injuries due to the restraint system malfunctioning If the restraint system is malfunctioning, restraint system components may be triggered unintentionally or may SRS Malfunction Service Required not deploy as intended during an accident. - Page 48 Display messages and warning/indicator lamps Climate control Display messages Possible causes/consequences and Solutions & * The high-voltage battery is charging. Pre-entry climate control cannot be switched on. Wait until the charging process has achieved a minimum charge. Inoperative High-Voltage Battery Charging Not Com- plete &...
- Page 49 Display messages and warning/indicator lamps Display messages Possible causes/consequences and Solutions & * The charge of the high-voltage battery is too low. Pre-entry climate control cannot be switched on. Charge the high-voltage battery. When the high-voltage battery is sufficiently charged, pre-entry climate control is operational again. Pre-entry Climate Control via Key Inoperative High- voltage Battery Low...
- Page 50 Display messages and warning/indicator lamps Display messages Possible causes/consequences and Solutions * The charging process cannot be started due to a malfunction. Charging Fault Change Charging Mode See Opera- Consult a qualified specialist workshop. tor's Manual Not Possible to Unlock * The charging cable connector cannot be removed from the charging station's socket.
- Page 51 Display messages and warning/indicator lamps Display messages Possible causes/consequences and Solutions ò * The sound generator (acoustic vehicle warning system) is malfunctioning. No driving noises are being produced. As a result, your vehicle may not be heard by other road users in certain situations. Drive with particular care.
- Page 52 Display messages and warning/indicator lamps Display messages Possible causes/consequences and Solutions Û * The hybrid system is malfunctioning. A warning tone will also sound. Consult a qualified specialist workshop. * There is a serious malfunction if the display message and warning tone are repeated at short intervals. You must Malfunction stop the vehicle immediately in accordance with the traffic conditions because the drive system is automatically deactivated.
- Page 53 Display messages and warning/indicator lamps Display messages Possible causes/consequences and Solutions * If the drive system power output is still reduced, there is a malfunction in the drive system. Drive on carefully. Visit a qualified specialist workshop. Û * The hybrid system is malfunctioning. Consult a qualified specialist workshop.
- Page 54 Display messages and warning/indicator lamps Display messages Possible causes/consequences and Solutions * Vehicles with a gasoline engine: The pressure in the fuel tank is released and the fuel filler flap opens. Tank is Depressurized Ready for Refueling * Vehicles with a gasoline engine: There is a malfunction in the fuel system. Consult a qualified specialist workshop.
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Page 55: Warning And Indicator Lamps
Display messages and warning/indicator lamps Warning and indicator lamps Occupant safety Warning/indicator lamp Possible causes/consequences and Solutions The red restraint system warning lamp is lit while the engine is running. *The restraint system is malfunctioning ( page 11). & DANGER Risk of fatal injuries due to the restraint system malfunctioning Restraint system warning lamp If the restraint system is malfunctioning, restraint system components may be triggered unintentionally or may... - Page 56 Display messages and warning/indicator lamps Hybrid system Warning/indicator lamp Possible causes/consequences and Solutions The yellow reduced power warning lamp is on. * Drive system power output is reduced. Note the messages on the multifunction display. Reduced power warning lamp Ú The red system error warning lamp is on.
- Page 57 Display messages and warning/indicator lamps Warning/indicator lamp Possible causes/consequences and Solutions Have the brake system checked immediately at a qualified specialist workshop. Adjust your speed and continue to drive carefully, leaving a suitable distance to the vehicle in front. If the multifunction display shows a display message, please observe it. Visit a qualified specialist workshop.
- Page 58 Climate control Mains socket (mode 2) ......32 Setting ........... 12 Brakes Starting the charging process ....36 Authorized Mercedes-Benz Center Recuperation ......... 28 Wallbox (mode 3) ........35 see Qualified specialist workshop Climate control .......... 12 Authorized workshop...
- Page 59 Index Immediate pre-entry climate control ..15 Digital Operator's Manual ......9 & Pre-entry Climate Control via Pre-entry climate control at depar‐ Display messages Key Inoperative High-voltage Battery ture time ..........14 ò Acoustic Presence Indicator ............47 Pre-entry climate control via Smart‐ Inoperative ..........
- Page 60 Index Function/notes ........21 High-voltage battery charged Not Possible to Unlock Charger Ending the charging process ....38 Engine oil Cable See Operator's Manual ....48 Capacity ..........42 High-voltage battery charged Only Electric Drive Available Power MB-Freigabe or MB-Approval ....42 see Plug-in hybrid operation Limited ..........
- Page 61 Index Setting the maximum possible charg‐ ing current ..........34 Limited Warranty Permitted towing methods ....... 40 Starting the charging process ....36 Vehicle ............. 6 Plug-in hybrid operation ......38 Power display Limiter Charging cable control panel ....33 Function/notes ........
- Page 62 Index Tongue weight ........44 Towing capacity ........44 Service center Qualified specialist workshop ....6 Trunk lid see Qualified specialist workshop Opening dimensions ......42 Setting a speed .......... 25 Rapid charging Specialist workshop ........6 see Charging Starting assistance ........40 Vehicle Rear window defroster ......
- Page 63 Index Ventilation see Climate control Voice Control System Vehicle voice commands ....... 19 Warning/indicator lamp é RBS warning lamp (USA/CND) ..54 O Reduced power warning lamp ..54 6 Restraint system warning lamp ..53 Ú System error warning lamp ..54 Warranty ............