Usb Issues; Network Issues - Toshiba PA3680U-1PRP User Manual

32
Troubleshooting

USB issues

USB issues
NOTE
Problem
USB device does not work
USB keyboard or mouse does not
work

Network issues

Problem
Cannot access the local area
network (LAN)
This section refers to the TOSHIBA Hardware Setup diagnostic utility.
To learn how to access the TOSHIBA Hardware Setup utility, please
refer to your computer user's guide.
Solution(s)
Check that the cable connection between the USB ports on the port
replicator and the USB device is secure.
Make sure the USB device drivers are properly installed. Refer to your
operating system documentation and the documentation that came with
your USB device for more information.
Check that the USB Legacy Emulation item in the TOSHIBA Hardware
Setup diagnostic utility is set to Enabled. Refer to your computer
documentation for information on accessing the TOSHIBA Hardware
Setup utility.
If you have connected the device to the port replicator via any
connection other than a first-tier hub, the computer operating system
must be running before the device will work. Check to see that the
operating system is running.
If the problem persists, contact Toshiba support. For contact
information, please see
Solution(s)
Check that your computer is properly configured to communicate with
the network before connecting the LAN cable to the port replicator. If
necessary, contact your system administrator for assistance.
Check that the network cable is properly connected to the port
replicator. For more information, see
page 19.
If the problem is related to the port replicator hardware, contact Toshiba
support. For contact information, please see
assistance" on page
"If you need further assistance" on page
"Connecting to a network" on
34.
34.
"If you need further