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NOTE
To determine if your computer has an internal Wi-Fi
the device list in Device Manager (part of the Windows
Panel). Some Toshiba models may have a Wi-Fi
even though they do not have an internal Wi-Fi
❖
Verify that signal strength is good using the utility provided
with the Wi-Fi
❖
If another computer is on the same network, verify that it has
network access, and can connect to the Internet. If, for
example, the other computer cannot browse to a public Web
site, the ISP's (Internet Service Provider) service may be
disrupted.
❖
Verify that the Service Set Identifier (SSID), or network name,
is correct—i.e., that it matches the SSID assigned to the access
point you are attempting to connect through. SSIDs are case-
sensitive. Toshiba provides a Client Manager utility for setting
and managing SSIDs.
❖
Check the Control Panel's Device Manager to verify that the
®
Wi-Fi
is loaded. Carefully note any error messages—these will be
very helpful if you should confer with a support technician at a
later time.
❖
Verify that the network connection is configured to obtain its
Internet Protocol (IP) address dynamically:
1
Click Start, and then Network.
2
Click View Status.
3
Click Details.
4
Verify that the DHCP Enabled setting is set to Yes.
5
Click Close.
❖
Use IPCONFIG to verify that the computer has a useful IP
address—one other than the private address of
169.254.xxx.xxx assigned by Windows.
1
Click Start, type Run in the Start Search field, and press
Enter
2
Enter Cmd and press Enter.
The IP address for each active network adapter will be
displayed.
Resolving a hardware conflict
®
adapter.
adapter is recognized by Windows
.
If Something Goes Wrong
®
191
®
adapter, check
®
Control
®
antenna switch
®
adapter.
, and that the driver
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