Download Log Files; Factory Reset Your Eagleeye Cube Usb Device; Restart Your Eagleeye Cube Usb Device - Polycom EagleEye Mini User Manual

Procedure
1. Connect the EagleEye Cube USB device to your computer, then select the Poly EagleEye Cube
tile in Polycom Companion.
2. Go to Diagnostics > On-Screen Display.
3. Select On.
The camera parameters for your EagleEye Cube USB device display on the video output.

Download Log Files

You can download the log files for your EagleEye Cube USB device to assist in troubleshooting.
Procedure
1. Connect the EagleEye Cube USB camera to your computer, then select the Poly EagleEye Cube
tile in Polycom Companion.
2. Go to Diagnostics > Logs.
3. Select Download and choose a local directory to save the log file to.

Factory Reset Your EagleEye Cube USB Device

You can factory reset your EagleEye Cube USB device, which removes all configurations and stored
settings.
Procedure
1. Connect the EagleEye Cube USB device to your computer, then select the Poly EagleEye Cube
tile in Polycom Companion.
2. Go to Admin Settings > Factory Reset.
3. Select Reset.
4. Select OK to confirm the factory reset.
The system restarts automatically.

Restart Your EagleEye Cube USB Device

You can restart your EagleEye Cube USB device from Polycom Companion.
Procedure
1. Connect the EagleEye Cube USB device to your computer, then select the Poly EagleEye Cube
tile in Polycom Companion.
2. Go to Admin Settings > System Restart.
3. Select Restart.
Managing the EagleEye Cube USB Device
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