Polycom Studio Faq

FREQUENTLY ASKED QUESTIONS
Polycom Studio FAQs
What is the right type of room size for
Polycom Studio?
Does Polycom Studio support USB
2.0 or USB 3.0?
Most cloud video services don't
support 4k resolution. What is the
benefit of the 4k camera?
Can Polycom Studio be connected
through a USB hub?
What is the maximum USB cable
length that is supported with
Polycom Studio?
Does Polycom Studio connect to a
display in the room? Does it support
dual displays?
What is the 3.5mm input for?
How does Acoustic Fence
work? Does it require a separate
microphone?
Can you share content through
Polycom Studio?
Can you use Polycom Studio for
audio-only calls?
What happens if you pair to your
mobile phone and place an audio call
while also connecting to a video call
over USB?
We recommend it for huddle rooms and smaller conference rooms.
A good rule of thumb is rooms that can comfortably fit 6 or fewer participants.
It supports both USB 2.0 and USB 3.0. The USB cable that ships in the box
supports only USB 2.0. This is because USB 2.0 supports longer cable
lengths than USB 3.0, and the longer cable is required in many rooms. USB 2.0
supports up to 1080p (1920 x 1080) resolution, while USB 3.0 supports
4k (3840 x 2160) resolution. Therefore, if you expect to use Polycom Studio
with a video service or application that supports 4k, the purchase of a separate
USB 3.0 cable is required.
The 4k camera enables Polycom Studio to zoom farther in with better
quality by minimizing the use of digital zoom. In the future it's likely that more
cloud video services will start to support 4k, and Polycom Studio will be ready
to support those services as they become available.
Polycom Studio has been tested against the USB-IF specification.
Polycom Studio should work with USB hubs that are USB-IF certified.
With USB 2.0 cable, the maximum length is 5 meters. This length can be
extended by inserting hubs or USB extenders.
Polycom Studio must be connected to a PC or Mac to make a video call.
The PC or Mac in the room connects to external displays, not Polycom Studio.
It is to connect to an audio source such as a TV or amplifier to be used as a
sound bar when not in video call.
Several Polycom products have the Acoustic Fence feature, and it works in
different ways depending on the product. On Polycom Studio, it works by
creating a beam from the front of the device at approximately an 80-degree
angle. This beam captures voices from inside, but attenuates or blocks voices
and sounds from outside the beam. It is ideal for rooms that are prone to
outside noise bleeding in, or in open workspaces or rooms without ceilings.
Polycom Studio must be connected to a PC or Mac to make a video call. All
content is shared through the video calling application on that PC or Mac.
Yes, you can either connect Polycom Studio to a PC or Mac over USB and place
a call through a VoIP application, or pair your mobile device via Bluetooth to use
Polycom Studio as a high-performance speakerphone for your mobile phone.
Polycom Studio will bridge those calls together, so both the audio and video
participants can hear each other.