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If Something Goes Wrong
The Windows® operating system is not working
Internet problems
My Internet connection is very slow.
Many factors contribute to the speed with which you can surf
the Internet. They include: modem speed, time of day (when
everyone else is surfing, your access can be slow) and
popularity of the site. If accessing a particular site is very
slow, try later.
My browser can't find the URL address I typed in.
Make sure you separated the domain names of the address
with the forward slash (/). Check the spelling of each name
and the syntax of the address carefully. A single incorrect
letter or missed character, comma instead of period ("dot") or
other mistake makes it impossible for your browser to locate
the site.
My browser can't find a site I bookmarked.
The World Wide Web is constantly changing. A site you
bookmarked yesterday may not be available today or its
server may be down for temporary repair. Try again later.
The Windows
If the operating system has started properly, but you still have
a problem using your computer, the online Help can assist
you in troubleshooting the problem.
To access Windows
1
Click Start, then click Help and Support.
The Help and Support Center window appears.
2
Then do one or both of the following:
In the search field, type in the topic of the problem with
which you need help and follow the on-screen
instructions.
®
XP operating system can help you
®
XP Help and Support:
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