Edenred UTA MultiBox Instruction Manual page 45

9. Emergency Plan in Case of Malfunction
Belgium Viapass
• You must stop as soon as possible and call the following hotline:
Number for calls from Belgium:
Availability:
Give the service staff your vehicle registration number and your OBU ID (19 digits starting with 315649-). You can find
this information on the sticker on the left or on the back of the OBU.
• Drive to the nearest Satellic column and obtain a temporary device from the service point the hotline staff referred you
to and install it. You can use the following payment options to purchase the OBU: UTA card, cash or credit card.
• Keep your vehicle device in the aluminium-coated bag you were provided with to avoid being charged more than
once.
• You can now use this temporary vehicle device on the Belgian toll road network.
UTA MultiBox
Instruction manual
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