Error Message - Edenred UTA MultiBox Instruction Manual

8. Error Message

Error message Meaning
20026
The vehicle device has detected a problem with the power supply.
10003
The vehicle device has detected a temporary problem.
12003
1031
In Belgium and Germany, the notification is displayed when the toll
context is not activated.
20035
The vehicle device has detected a payment problem on your route. Stop and call the hotline.
11004
The vehicle device has detected a critical error.
Your vehicle device is not ready for operation.
12004
10020
Your vehicle device was exposed to extreme temperatures.
20034
Your vehicle device is not ready for operation.
10006
None of the LEDs are lit up.
Your vehicle device is not ready for operation.
If there is no beep coming from your vehicle device or you hear 4
beeps in succession, the transaction was not confirmed. You are not
driving in compliance with the rules.
UTA MultiBox
Instruction manual
®
Now what?
Stop the vehicle. Check the power supply of your vehicle.
Stop the vehicle. If the problem persists for more than 15 min., call the hotline.
If a different toll device is used that covers the toll context, the error message can
be ignored. Otherwise, please call the hotline.
Stop and call the hotline.
Read out the error code to the hotline operator.
Stop and call the hotline.
Stop the vehicle. Check the power supply of your vehicle. If the problem persists,
call the hotline.
Halten Sie an. Überprüfen Sie die Versorgung Ihres Fahrzeuggeräts. Falls das Prob-
lem weiterhin ansteht, wenden Sie sich an die Hotline.
See Chapter 9 - emergency plan.
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