Mercedes-Benz Emergency Call System - Mercedes-Benz E-Class Coupe 2021 Operator's Manual

258 MBUX multimedia system
Apps for Smartphone Integration
Mercedes-Benz Link (implementation of the
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function using the Mercedes-Benz Link con‐
trol box)
Apple CarPlay ®
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Android Auto
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You can start Smartphone Integration using the
Mercedes me & Apps menu.
You can end Smartphone Integration by discon‐
necting the connecting cable between the
mobile phone and multimedia system.
% Mercedes-Benz recommends disconnecting
the connecting cable only when the vehicle
is stationary.
Overview of transferred vehicle data
When using Smartphone Integration, certain
vehicle data is transferred to the mobile phone.
This enables you to get the best out of selected
mobile phone services. Vehicle data is not
directly accessible.
The following system information is transmitted:
Software release of the multimedia system
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System ID (anonymized)
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The transfer of this data is used to alter how
content is displayed to correspond to the driving
situation.
The following position data is transmitted:
Coordinates
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Speed
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Compass direction
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Acceleration direction
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This data is used by the mobile phone to
improve the accuracy of the navigation (e.g. for
continuation in a tunnel).

Mercedes-Benz emergency call system

Information on the Mercedes-Benz emer‐
gency call system
Your vehicle is equipped with the Mercedes-Benz
emergency call system ("eCall"). This feature can
help save lives in the event of an accident. eCall
in no way replaces assistance provided from
dialing 911.
Mercedes-Benz eCall only functions in areas
where mobile phone coverage is available from
the wireless service providers. Insufficient net‐
work coverage from the wireless service provid‐
ers may result in an emergency call not being
transmitted.
eCall is a standard feature in your Mercedes-
Benz vehicle. In order to function as intended,
the system relies on the transmission of data
detailed in the Transmitted Data section that fol‐
lows ( page 260).
/
To disable eCall, a customer must visit an
authorized Mercedes-Benz Service department
to deactivate the vehicle's communication mod‐
ule.
Deactivation of this module prevents the
activation of any and all Mercedes me con‐
nect services. After the deactivation of
eCall, automatic emergency call and manual
emergency call will not be available.
The ignition must be switched on before an auto‐
matic emergency call can be made.
% eCall is activated at the factory.