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My second external drive isn't detected in
Windows
Sometimes only one of two external (ie, GoFlex, Backup Plus) drives mounts with a drive letter
when connected to Windows. This article explains.
Sometimes only one of two external (ie, GoFlex, Backup Plus) drives mounts with a drive letter
when connected to Windows.
This is caused if two drives have the same drive signature, which can occur when drives are
setup in a mass production environment or when they are cloned.
The issue can be quickly fixed by forcing the drive on-line. To force a drive online in Windows:
1. Press Windows key (
2. In the run box type diskmgmt.msc
3. On the right, scroll down so you can see your external drives.
4. You will notice that the 1st external drive is Online.
5. You will notice that the other external drive is Offline.
6. Right-click on Offline (in the grey area of the box) and choose Online from the menu.
The drive should show in Computer (Window Explorer) in a few seconds.
) + R.
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Summary of Contents for Seagate STEA2000400
- Page 1 My second external drive isn't detected in Windows Sometimes only one of two external (ie, GoFlex, Backup Plus) drives mounts with a drive letter when connected to Windows. This article explains. Sometimes only one of two external (ie, GoFlex, Backup Plus) drives mounts with a drive letter when connected to Windows.
- Page 2 2.1TB). This article explains. Windows Image Backup in Windows 7 will not support any Seagate Backup Plus drives, GoFlex drives that exceed 2.1TB and Desktop (3TB and 4TB models), or older model Expansion Portable drives (along with most other external drives that exceed 2.1TB in size).
- Page 3 Check the format of the drive. Some Seagate drives ship as exFAT for Window and Mac compatibility. For some systems this may present issues. If using on Windows only, then format the drive to NTFS.
- Page 4 Seagate does not endorse or accept any responsibility for the content, or use of any such websites. Newer model Expansion portable and Expansion desktop drives are compatible with Windows image backup. For more information about the limitations of Windows Backup and Restore, please contact Microsoft.
- Page 5 Windows 7 or Vista requests drivers for an external drive Troubleshooting when external drives encounter driver and ʺUnknown Deviceʺ problems in Windows 7/Vista Device Manager. Windows 7 or Vista sometimes encounters problems locating the drivers necessary for the proper function of external hard drives.
- Page 6 Troubleshooting GPT Protective Partition Issues Sometimes, after connecting an internal or external hard drive to your system, Windows Disk Management says that it is prepared with a GPT Protective Partition. This will mean that you cannot repartition or reformat the drive. This article will discuss how to overcome this issue. What is a GPT disk? The GUID Partition Table (GPT) was introduced as part of the Extensible Firmware Interface (EFI) initiative.
- Page 7 Normal Disk Management facilities will not overcome this issue. To prepare this drive, you will need to use the Windows diskpart command-line utility. The following procedure provides the steps for cleaning a GPT Protective Partition from a hard disk drive connected to an existing Windows XP (or newer), 32-bit Operating System.
- Page 8 These links are provided for your convenience only and your use of them is at your own risk. Seagate makes no representations whatsoever about the content of any of these web sites. Seagate does not endorse or accept any responsibility for the content, or use, of any such web sites.
- Page 9 - implied or otherwise - of any of the listed companies. Seagate makes no warranty - implied or otherwise - regarding the performance or reliability of these...
- Page 10 These links are provided for your convenience only and your use of them is at your own risk. Seagate makes no representations whatsoever about the content of any of these web sites. Seagate does not endorse or accept any responsibility for the content, or use, of any such web sites.
- Page 11 These links are provided for your convenience only and your use of them is at your own risk. Seagate makes no representations whatsoever about the content of any of these web sites. Seagate does not endorse or accept any responsibility for the content, or use, of any such web sites...
- Page 12 When your Windows 2000/XP/Vista-based computer has been idle for an amount of time that is sufficient to make your hard disk turn off, your hard disk may not turn off. This article explains. When your Windows 2000/XP/Vista-based computer has been idle for an amount of time that is sufficient to make your hard disk turn off, your hard disk may not turn off.
- Page 13 If your external drive's power supply (also known as the power adapter) needs to be replaced because of malfunction or because it was lost, please contact Seagate Support. Windows will not allow me to safely remove my drive. It keeps reporting the drive is busy...
- Page 14 Step 1: Try the drive on another computer so as to attempt to isolate the problem. If the problem does not repeat itself on the second computer, then it might well be system-related. If the problem follows the drive, then continue troubleshooting. Step 2: A process that can hold up the drive is explorer.exe.
- Page 15 This way there is only a slim chance that the partition will be corrupted by a removal. This carries no risk for the drive hardware, but it does put your data at a small risk. Please remember that you would be very unwise to put yourself in a situation where that is a concern for you.
- Page 16 2. Select Turn Windows features on or off. 3. Confirm that the Indexing Service is unchecked. If it is checked, uncheck it and click OK.
- Page 17 4. Double-click on Computer to open it, then right-click on the external drive's drive letter (for example, E:) and select Properties. 5. Uncheck the Allow files on this drive to have contents indexed in addition to file properties box.
- Page 18 6. Then retry the Safe Removal. For Windows XP: 1. Click on the Start menu on the bottom left of your screen. Select Control Panel and then Add/Remove Windows Components.
- Page 19 2. Confirm that the Indexing Service is unchecked. If it is checked, uncheck it and click OK. 3. Double-click on My Computer to open it, then right-click on the external drive's drive letter (for example, E:) and select Properties. 4. Uncheck the Allow Indexing Service to index this disk for fast file searching box.
- Page 20 5. Then retry the Safe Removal. Step 9: For the Seagate Pocket drive - The Pocket drive Toolkit is constantly updating the free space of the drive and other information in order to display it to the user. You can use the Eject option in the Toolkit or exit the Toolkit software: 1.
- Page 21 These links are provided for your convenience only and your use of them is at your own risk. Seagate makes no representations whatsoever about the content of any of these web sites. Seagate does not endorse or accept any responsibility for the content, or use, of any such web sites.
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