Page 1 HTK & CTK PROGRAMMING MANUAL Document #101-0243 02/01/18...
Page 2: Table Of Contents
Contents Introduction ..............................4 HTK (Hamilton Transaction Kiosk)......................4 CTK (Cashless Transaction Kiosk) ......................5 Region Settings ............................10 LAN Settings ..............................12 Create a User............................... 21 Item Prices ..............................23 Item Details ..............................25 Item Buy Ups ............................... 28 Buy Up Items ...............................
Page 3 Canadian Coin Programming ........................ 116 Australia Coin Mech Programming ....................... 117 Bill Dispenser ............................. 118 POS ................................122 Card Reader .............................. 123 Hamilton ExpressPass RFID System ......................125 Cash Management ............................ 127 LIMITED WARRANTY AGREEMENT OF HAMILTON MANUFACTURING CORP........... 133 Document #101-0243 02/01/18...
Page 4: Introduction
How to log into the HTK: When logging into your HTK for the first time, unlocking the door will trigger the log in screen to appear. This screen will prompt you for a user ID and Passcode, using the numeric keypad on the door, type in User ID: 00 Passcode: 12345 the default user ID and Passcode.
Page 5: Ctk (Cashless Transaction Kiosk)
CTK. At the HTK, using the USB mouse, click in any white box, a small keyboard will appear in the bottom left corner of the screen. You can use your mouse to click on the keyboard buttons to type in the required fields, or you can use the USB keyboard to type the information in.
Page 6 ∗ Each button on the left is selectable category. • The white status box in the middle of the screen will tell you the status of the HTK. If the machine goes into an error, the status box will tell you what the error is.
Page 7 Once you are logged in, it is recommended that the first 4 steps are done in order. *NOTE: It would be suggested to leave the CAT5 cable unplugged from the HTK for the first four steps. Step 1: Set up Region (this should have been set at the factory)
Page 8 Each Blue button on the left is selectable category. • The white status box in the middle of the screen will tell you the status of the HTK. If the machine goes into an error, the status box will tell you what the error is.
Page 9 • The white banner at the top of the screen will let you know where you are at in the programming. It will add categories and page numbers as you enter into them. Once you enter into a category, you will notice an orange Back button .
Page 10: Region Settings
The screen should look like this: Region: This menu allows you to view your HTK’s settings match the region that the equipment is installed. Changing the region can change or alter what coin types and bill types are selectable options when setting up the rest of the equipment.
Page 11 Default Language: The language you select for this box will be the primary language, visually and vocally when a customer pulls up to the HTK. Choosing one of the alternate languages from the above section will allow that language to be offered as an alternative on the main wash screen. So a customer may select that language and complete their transaction.
Page 12: Lan Settings
LAN Settings Turn the top lock so the login screen comes up: Enter in user ID 00, password is 12345. At this screen, hit the Service Mode button. At this screen, hit the Service Mode Reboot button. Document #101-0243 02/01/18...
Page 13 Hit Yes to allow the program to make changes. Then this screen will come up: On this screen the customer will have to swipe up on the screen, if it’s a touchscreen, or just click on it if they have a mouse hooked up. Document #101-0243 02/01/18...
Page 14 The Admin screen will come up. Enter in the password 51You92Up. That will put you on the Windows desktop screen. Once you are connected to the HTK, change the time and date first! Set the time zone correctly if not already set.
Page 15 Ping the ip address you want to put the HTK on before setting the addresses. Just type in the cmd prompt ping 192.168.1.50, or whatever ip you want to check. If there is a response in ms, that address is being used, try another.
Page 16 Click on Ethernet: Then click on properties: Document #101-0243 02/01/18...
Page 17 Scroll down to Internet Protocol Version 4 (TCP/IPv4) Double click it. Now put in your IP address, subnet mask and gateway. Also put in the DNS addresses. Then hit OK, OK, close, then close the networking window. Once you are back at the desktop, make sure there are no errors on the network properties by looking at the computer in the lower right hand corner.
Page 18 If you have a red X or yellow! there, something is not right. Re-check your settings. Once the IP addresses are set right, click on the icon that says Exit Service Mode. Then hit yes on this screen: Then type in a Y for yes here: Document #101-0243 02/01/18...
Page 19 Then hit enter. The HTK will reboot and load the wash program. You will see the initialization screen next: Then it will go to the wash selection screen: Document #101-0243 02/01/18...
Page 20 If they don’t have the Logmein Icon, you can start a session by opening Internet Explorer. The type in www.logmein123.com in the address bar. This will allow the Hamilton technician to gain control of the HTK to better assist. Document #101-0243 02/01/18...
Page 21: Create A User
Create a User • Select Select • Select • • Select Select “ADD User” Enable User: click in the box to enable the user, it will switch to “ON” or “OFF”. If at any point you want to disable the user, simply click in the box to change it to “OFF” and select activate changes. Document #101-0243 02/01/18...
Page 22 Full Name: Type the name of the user. User code: Should be a 2-digit number from 01-99. This code will be used when logging into the HTK locally Local Password: This is a 5-digit number to be used when logging into the HTK locally.
Page 23: Item Prices
Item Prices • Select Select • • Select Select • The screen should look like this: Document #101-0243 02/01/18...
Page 24 Click in the white box to the right and type in the correct price for each package. The HTK offers up to (8) separate packages. You may use as many or as few as you wish. Once you have completed these settings, click “Save” and “activate changes” to save the settings. Then click the back button to the previous page.
Page 25: Item Details
Item Details Select • • Select Select • • Select The screen should look like this: Document #101-0243 02/01/18...
Page 26 This is the item detail that you are currently modifying. Use the pull down to switch between the different item details. The Item 1 tab is the name of your first package. You can type your package name in this box. The Item 1 Audio tab is the Wave file that will be played when a customer selects this wash.
Page 27 Non Taxable: By clicking in the box to turn this “ON” It means the price of this item will not be used in calculating the tax due. SKU: (Stock Keeping Unit) Is the number that is sent to the wash equipment telling it which package to fire.
Page 28: Item Buy Ups
Item Buy Ups Select • • Select • Select • Select The screen should look like this: Document #101-0243 02/01/18...
Page 29 To upload a video into the HTK, you must have remote access to the unit and be connected. Select: Select will only show up if you remote into the HTK. Once you remote in and click select, it allows you to browse to the location on your computer where your video is. Clicking onto the video file and clicking Open or OK will select it and start the upload out to the HTK.
Page 30 Non Taxable: Can be left alone if your HTK isn’t set up to charge taxes. If you do charge taxes, you can select “ON” if you don’t want the Buy Up to add additional taxes turn it to “OFF”.
Page 31: Buy Up Items
Buy Up Items • Select Select • • Select • Select The screen should look like this: Document #101-0243 02/01/18...
Page 32 Buy Up Instructions: This is the message you want displayed to the customer. If you want to type in your own message uncheck “Use Default”. Buy up Instructions Audio: This is the message the HTK will speak to the customer. This message can be changed with custom voice files.
Page 33: Configure Buttons
Configure Buttons Select • • Select Select • The screen should look like this: Event: This allows you to change the pricing of the washes during an event that you have setup in the Events section. Use the pull down arrow to change the Event you are modifying. Single function –...
Page 34 Single function wash: Using the pull down arrow to choose the package you wish to use. Instruction: Here you can type any form of instruction you would like your customer to follow. Below is what your single function will look like: When the single button is OFF, it will allow you to use up to (8) packages.
Page 35 This is how it will display to the customer: Another example would be (2) packages on each side of the screen. Document #101-0243 02/01/18...
Page 36 For example, if cash is inserted into the HTK and no package is selected, and hold cash credit is turned ON, if they drive away the credit will stay on the screen until it is used, or the HTK is rebooted.
Page 37: Events
This is the default “base” screen for the Events menu. From this screen you have the ability to instantly put the HTK out of service with a custom “Closed” message. This can be done by filling the boxes similar to the picture above, turning ON the Close button, then Save and then Activate Changes.
Page 38 Click on Add New Event The event that the HTK will make by default is a “special” event (seen under Event Type). Description: This is the name of your event. By default it will just read “Event Description”. Click in the box and type what you want to call the event.
Page 39 The screen should look like this: Close: This is an option that would allow you to make an event to close down the HTK for the duration of the event. By default, the option will show “Use Base Value”, which means that it will stay open and continue to use the existing pricing.
Page 40: Welcome Messages
Select The screen should look like this: Welcome Delay – this is delay in seconds, on which the voice will start to talk when a customer pulls up to the HTK. Click to the “Message 1” tab Document #101-0243 02/01/18...
Page 41 Message 1: This is what will display to the customer when they pull up to the HTK. If you would like to change this from the current default message, turn OFF “Use Default” and then click in the text field and type the message you wish to be displayed.
Page 42: Proceed Prompts
Once you have completed these settings, click activate changes to save the settings. Then click the back button to the previous page. Continue to click Back until you are at the page you need. Proceed Prompts • Select • Select Select •...
Page 43 Turn OFF the “use default”. You can then browse your computer to find your custom prompts. Please wait Prompt video: This is a video that the HTK will play for the customer. It can be added with custom video files. Hamilton Manufacturing does not supply these videos. Videos should be a .wmv or .mp4 file, (320x240) and less than 20MB.
Page 44 Click on the Timeout tab Proceed Timeout: This is the time in seconds that the HTK will display the proceed message Once you have completed these settings, click activate changes to save the settings. Then click the back button to the previous page.
Page 45: Tokenotes
Tokenotes® • Select Select • • Select • Select • Select The screen should look like this: Click “Add New” Document #101-0243 02/01/18...
Page 46 Tokenote Code: This is located on the Tokenote itself, usually located in the lower right corner. The code must be entered in order for the Hamilton XE Validator to read it. Default Value: This is the value of the discount for this Tokenote. Example: $1.00 would be a $1.00 discount off any wash package.
Page 47 them, sorry only 1 Tokenote per visit. If the “use count” equals (5), it would allow the customer to insert (5) $1 off Tokenote, equaling a $5 credit to be used. Click save Default value example: If not using the default value. Item 1-8: Here you can specify a different value for each package with one Tokenote, or you can make that Tokenote good for only one package.
Page 48: Token Coins
Token Coins • Select Select • • Select • Select • Select The screen should look like this: Select Add New Token coin 1 Value: Is the $$ value of the token. Mode: • Single Credit: Allows only a single token to be deposited per transaction. •...
Page 49 Click Save The grid should look something like this when completes: Repeat this step for each Token that will be accepted. Once you have completed these settings, click activate changes to save the settings. Then click the back button to the previous page. Continue to click Back until you are at the page you need. Document #101-0243 02/01/18...
Page 50: Code Coupons
Code Coupons • Select Select • • Select • Select • Select • Select The screen should look like this: Click Add New Document #101-0243 02/01/18...
Page 51 Coupon Key: This is where you will enter the code number you want to use. When you enter a code, the pound sign (#) must be added to the beginning. This tells the HTK that this is a code coupon and not a code from a POS system.
Page 52 Item ID: This is if you want the code coupon good for a specific package. Using the pull down, you can choose the package you want this code to only be used for. Value: This is if you want the code to give the same value across all packages Description: This is a text field for entering a description of the code discount.
Page 53 Code good for one package only: NOTE: These codes are NOT for a one time use. When they are enabled, they can continue to be used. If you no longer want this code to be used, you must uncheck the enable box. If you will never use this code again, it is suggested that you delete the code coupon all together.
Page 54: Code Coupon Receipts
Code Coupon Receipts Select • • Select Select • • Select • Select Select • The screen should look like this: Coupon Barcode Std: This is for the type of barcode that will be printed on your receipt. (Code39, Code128, Coda bar, ITF, QR Code) Document #101-0243 02/01/18...
Page 55 This will allow the customer to scan the receipt, on the barcode reader attached to the HTK, on their next visit. Normally these are used for a discount on the customer’s next visit.
Page 56: Rfid Basic Settings
RFID Vend/Select Settings Select • • Select Select • • Select Select • The screen should look like this: Auto Vend: If this is turned on, it will automatically vend the wash package associated with the RFID tag number. Auto Select: If this turned on, and if the package associated with the RFID tag number has buy up items available for the package, those buy up items will be offered to the customer for additional money.
Page 57: Change Rule
Once you have completed these settings, click activate changes to save the settings. Then click the back button to the previous page. Continue to click Back until you are at the page you need. Change Rule Select • • Select Select •...
Page 58 Action: Using the pull down, you can choose from “first change from” or “Bonus Token/Tokenote”. First Change From is telling the HTK what form of change will be paid back to the customer first, either bills or coins. Example: always payout (4) quarters first. You can have it pay out anything from pennies to $100 bills.
Page 59: Queue Mode
The screen should look like this: This menu deals with how the HTK sends and receives signals to the carwash equipment or gate system. Tunnel Pass Mode: This option, instead of sending a vend signal, will print a receipt showing the purchased package.
Page 60 Drive off Timer: This option is generally used when the HTK is interfaced with equipment that doesn’t have its own drive off timer or doesn’t send a signal to let the HTK know that it had activated its own drive off timer. ‘0’ disables the feature and unless told otherwise, this feature is generally left in a disabled state.
Page 61: Vend
Vend Select • • Select • Select Select • • Select The screen should look like this: *NOTE: If you need more than eight relays you will need to purchase a second wash interface pan and harness, this will expand the available relays to sixteen. Document #101-0243 02/01/18...
Page 62 These options are explained below. Vend Duration: This is used to program the length of time that the HTK turns on its vend relays. The vend relays are turned on to signal the receiving equipment that the customer has finished the transaction and is ready to drive ahead.
Page 63: Matrix
(1) will need to be in the ON position. Vend Duration: This is used to program the length of time that the HTK turns on its vend relays. The vend relays are turned on to signal the receiving equipment as if an operator was pressing a button on a keypad.
Page 64: Custom Single Relay
#1, switches (1) (2) and (3) should all be set to the ON position. The wash interface pan#2 switch (1) should be ON. Custom-single relay Vend: This is designed so the HTK can fire one relay from either of the wash interfaces, expanding the relays available to sixteen.
Page 65 Once you have completed these settings, click activate changes to save the settings. Then click the back button to the previous page. Continue to click Back until you are at the page you need. Document #101-0243 02/01/18...
Page 66: Ethernet Vending
Ethernet Vending • Select • Select • Select Select • • Select The screen should look like this: Ethernet Vend Enable: This allows you to send package vending information via Ethernet, if the receiving equipment is capable. Turn ON to enable the ether vend. Document #101-0243 02/01/18...
Page 67: Checkout Screen
Ethernet Vend Mode: This has two choices available, TCP, and Modbus. Choose the mode required for the equipment the HTK is communicating to. *Refer to the equipment manual for these settings, or contact the equipment manufacture. Network Address: This is the IP address assigned to the tunnel controller or receiving equipment.
Page 68 This screen lets you customize how often the machine prompts the customer to pay for the services. The default settings will prompt the customer for the payment just one time. Deposit message Start delay: This is how long the machine will wait before the voice on the machine prompts the customer for payment.
Page 69: Misc Messages
The screen should look like this: Application Title: This is the name of the HTK that will display on the upper left wash select screen. Select Item Prompt: This is the message displayed in the banner at the top of the wash screen. To customize this message turn OFF “Use Default”...
Page 70 Default Item Type: is for the type of service that you are providing to the customer. This message is for your records only. Once you have completed these settings, click activate changes to save the settings. Then click the back button to the previous page.
Page 71: Barcode
The barcode menu is used to interface with certain manufacturers of equipment. Specifically, it is used in situations where the HTK is expected to print off a barcode on the receipt that is to be scanned or entered into a different manufacturer’s equipment to provide a certain service.
Page 72 This option enables that code to also print as a barcode. Vend Barcode Std: Selects which standard format is used to create the barcode. Vend BC Term ID Chars: Determines how many digits of the HTK Terminal ID will be used in the vend barcode. (Cannot be more than 4) Vend BC Other Field: Makes the subtitle and barcode either a randomly generated number or match the Transaction ID.
Page 73: Htk
Terminal ID: a numeric ID given to the specific HTK, example: 1111 Terminal Name: a name given specific to the HTK, example HTK lane 1. This will help to determine which lane you are remote accessing. In the example above the terminal name is Customer SERVICE.
Page 74 If not using this signal leave it set to Passive. Out of Service Delay: Here you can determine in seconds, how long before the HTK goes out of service when we get an inhibit signal from the car wash on the wash in service input.
Page 75: Dan/Aux
Select The screen should look like this: HTK Listen Port: The port the HTK is listening for connection on. This should be set to 8050 unless instructed by Hamilton to change. Listen SSL: should be off unless instructed by Hamilton Retry Interval: The time, in minutes, the HTK waits before trying to send a record again.
Page 76 Click on the cash management tab Enable Cash Management: is the ability to add the starting amount of cash in the HTK. As the HTK accepts money and dispenses money it will add and subtract from the proper categories. Such as the Bill Validator, Bill cassettes, hoppers and coin mechanism.
Page 77: Smtp
Once you have completed these settings, click save, then activate changes to save the settings. Then click the back button to the previous page. Continue to click Back until you are at the page you need. *NOTE: for Sonny’s / Autopilot set up, please contact Hamilton customer service SMTP •...
Page 78 Test Recipient: allows you to test the settings you put in by sending out a test email. Enter in the email you would like to send a test email to, then hit the test button. This will tell you if the HTK can send email.
Page 79: Ftp Updates
FTP Updates • Select Select • Select • Select • The screen should look like this: *Note: THIS SHOULD NOT BE CHANGED, UNLESS INSTRUCTED BY HAMILTON MANUFACTURING Document #101-0243 02/01/18...
Page 80: Card Settings
Accepted Value Card: Using the pull down, select which value cards you will be accepting, if any. Currently the HTK can accept Hamilton P2P cards, Wash Card, World Gift cards or Auto Pilot cards. Accepted Tracks: Using the pull down, select which tracks are needed on the card. United States will use track 1 and track 2.
Page 81 Credit Card Surcharge: Surcharge is an extra fee charged by card acceptant when paying with credit card, charge card or debit card (but not cash) to cover the cost of merchant service charge. Enable – turning ON, enables the Surcharge Rate (%) - type in the percentage you wish to charge for the Surcharge SKU this is currently only used with an Auto Pilot POS.
Page 82 Using the pull down, select the payment processing module that pertains to your application E-xact: this is the default PCI certified version. Payment Express: is for EMV card processing using SCR200E reader. Moneris: is for the Verifone EMV reader in Canada. eMatters: is for legacy card processing in Australia.
Page 83: Payment Express
Hamilton Manufacturing uses E-Xact Transactions Ltd as the payment Gateway for the United States and Canada. An account with E-Xact Transactions Ltd must be set up in order to do high speed credit card processing.
Page 84 www.e-xact.com *The information on this page is provided directly from E-xact Transactions LTD. Once you have an account set up with them, they will provide you with the information needed on this page. User ID: Also sometimes known as the “gateway ID”. When entering this information, make sure to enter it exactly as it was provided (capital letters, dashes, etc.).
Page 85: P2P (Points To Partners)
Terminal ID: This will be provided to you by P2P (Points to Partners Inc.). You must first set up an account with P2P. Phone: 888.488.7642 www.pointstopartners.com Document #101-0243 90 4/2016 P2P IP Address: This is auto filled by the factory and should not be changed, unless instructed by a Hamilton customer service representative Document #101-0243 02/01/18...
Page 86 Gift Port: This is auto filled by the factory and should not be changed, unless instructed by a Hamilton customer service representative. Credit Port: This is auto filled by the factory and should not be changed, unless instructed by a Hamilton customer service representative.
Page 87: Wash Card
Wash Card • Select • Select • Select • Select The screen should look like this: Wash Card Account: This is where you will put your Wash Card Account number. Wash Card IP Address: This is the web address you will enter from Wash Card. Wash Card Port: This is the port you will put in from Wash Card.
Page 88: World Gift
World Gift • Select • Select • Select • Select Select • The screen should look like this: URL: The service URL for World Gift is http://wgchost.com/W3/Service.asmx. Merchant Number: This number is referencing the customer’s account and will be provided by World Gift.
Page 89: Auto Pilot Cards
Clerk Number: This number references the HTK number. For example HTK “1” will be Clerk Number “1”, HTK “2” will be Clerk Number “2”, and so on. User ID: This information will be provided by World Gift. Password: This information will be provided by World Gift.
Page 90 Host Address: This is the IP address of the Profit Pilot. Typically, it is 10.10.10.31. Host Port: This will always be 8052. Encryption Key: Is going to be 12345678. Encryption Salt: Is Hamilton. Invalid Choice Text: Is not used at this time. Invalid Choice Text Audio: Is not used at this time.
Page 91: Ui Settings
UI Settings Select • Select • Select • The screen should look like this: Backlight Brightness: This is the percentage of brightness used to light the display. The higher the percentage the brighter the display will be. 100% is the brightest. Logo: Allows for adding a logo image to certain custom themes.
Page 92 HTK touch screens offer additional options. These include Laguna Green, Ocean Blue, Lava Red, Bubbles 4, Bubbles 8, Hexagon 4, Hexagon 8, Hexagon 7, Block 4 and special edition seasonal releases. You can also choose the color of the button.
Page 93 Use 2 Factor in Subnet: By turning this “ON”, it will now require the 2 factor authentication to remote into the HTK from within its own network. This means that once you log into the HTK, it will email you a...
Page 94 No Prox. w/Screen Saver: If turned “ON”, all the buttons on the HTK will flash while the screensaver video plays and the customer must hit a button to change the HTK to the wash menu screen. If you leave this “OFF” once the proximity sensor is covered, the HTK will automatically change back to the wash menu screen.
Page 95: Alerts
Alerts • Select • Select • Select Select • The screen should look like this: Document #101-0243 02/01/18...
Page 96: Security
NOTE: Picture only displays a portion of the alerts. Use the scroll bar to see all of them. At the top of the screen you can change the user that you are modifying the alerts for. Hit the pull down arrow and select the user you are changing.
Page 97: Tax
The screen should look like this: This screen allows you to turn on/off the audible siren within the HTK as well as alter options involving the shock sensor. The audible alarm is located on the inside of the lower vault door. The alarm is disabled by default, but when activated it will sound if someone opens the door without properly logging in first, or if the shock sensor is triggered.
Page 98 Select • Select • The screen should look like this: Click “Add New” Enable: turn this ON to enable taxes. Cash Only Exemption: turn this ON if you are not charging tax on a cash transaction. Sequence: This will be used if you are doing multiple taxes. The sequence number will be the order in which it shows on the receipt, the lowest number will display that tax first.
Page 99: Gate
Gate Select • Select • • Select • Select • Select The screen should look like this: Document #101-0243 02/01/18...
Page 100 (cycle signal). Once the HTK receives that 24V signal, the HTK will then send the wash package to the Car Wash. If the HTK does not receive the 24V signal in the amount of time entered, it will then go to “Sorry Equipment is out of service”.
Page 101: Validator
Validator Select • Select • • Select The screen should look like this: NOTE: Changing the validator type requires a system reboot before new setting is active Validator Type: Using the pull down, you’ll want to select the validator type you are using. Usually this is done in the factory, so will you only need to change this if you change Validator types or if you have to program the machine from factory defaults.
Page 102 XE validator: If you are using the Hamilton XE model validator. MDB: If you are using MEI (Mars) or Cashcode Validator’s. EBDS: Enhanced Bi-Directional Serial validator. These validators are used in special applications. Check with a Hamilton Customer Service Representative before selecting this option.
Page 103: Hoppers
**NOTE: Hopper and coin types are usually set at the factory. There are 2 coin hoppers in the HTK. Typically, the left one is hopper 1 and the right is hopper 2. You can verify how they are setup by checking the dip switches on the hopper. See dip switch configuration...
Page 104 Hopper 2 will have 1 switch on and hopper 1 has all switches off. The hoppers are labeled with a sticker at the top, letting you know which coin type goes in which hopper. It should show you what coins to put into it. EX: Quarter, Dollar, Token. Once you have completed these settings, click activate changes to save the settings.
Page 105: Receipt Printer
Printer Model: This option allows you to select your particular HTK printer model. “X80” is the current default printer that the HTK uses. Cash Receipts: You can use this dropdown to select whether or not the HTK will give a receipt for cash transactions. There are 3 choices: Always will print a receipt automatically when the transaction completes Never disables the printer for cash transaction.
Page 106 Once the image is selected, click “OK” and you should be able to choose it for the header image. Receipt Headers: By default, the HTK starts off with several header lines that are ready to be edited to read whatever you would like.
Page 107 Receipt Footers: Also similar to the “Receipt Headers” section, you can use the “Add Footer” and “Delete”, buttons to modify the footer to your liking. Once you have completed making your changes, Click Save Once you have completed these settings, click activate changes to save the settings. Then click the back button to the previous page.
Page 108 place the paper roll on holder rod as shown Route the paper through the paper guide rods as shown insert a clean edge of the paper into chute below the bottom guide rod. The printer will automatically pull the paper in and print out a test page.
Page 109 How to Remove the paper from the printer locate the blue knob on the left side of the printer. Push the blue knob all the way in. Pull paper out of the printer. Document #101-0243 02/01/18...
Page 110 How to remove a jam from the Printer locate the blue knob on the left side of the printer Push the blue knob all the way in Pull paper out of the printer locate the thumb screw on the right side of the bracket Remove the thumb screw, pull the top portion of the bracket toward you, allowing the bracket to lay back Document #101-0243...
Page 111 6. Locate the two plastic tabs and gently pull outward, allowing the printer head to hinge open. 7. Clean out any and all paper. Document #101-0243 02/01/18...
Page 112 8. Turn the blue gear located on the right side of the printer. This will allow the rollers in the printer to rotate to be sure you have removed any and all paper jams. Document #101-0243 02/01/18...
Page 113: Coin Mechanism
Pay table reference The HTK contains three separate lines for programming. Line (1) refers to positions 1 and 2 on the IDX coin mech, line (2) refers to positions 3 & 4 on the IDX coin mech and line (3) refers to positions 5 & 6 on the IDX coin mech.
Page 114 Using the pull down arrow, select the coin type, then select the line and finally the pulse Click on save. To add another coin, click add New Here is an example: Click save, the activate changes Document #101-0243 02/01/18...
Page 115: Programming Idx Coin Mech
Programming IDX Coin Mech Coin Learn Procedure 1) Slide the front cover up and identify the three controls to be used in this procedure: • Red or black push button near center bottom. (Used to input the number of credit pulses) •...
Page 116: Canadian Coin Programming
Canadian Coin Programming NOTE: Due to the fact that there are two types of Loonies and two types of Toonies, this will consume (4) positions on the IDX coin mech, leaving only (2) positions left. In the chart below, the quarter and token was added for reference.
Page 117: Australia Coin Mech Programming
3 are not programmed as they will be used for the additional coin acceptance that will be programmed in the field. It’s highly suggested to not modify the default programming in the HTK software under Coin Mechanism. This way if categories are ENABLED in the Microcoin, the coins will credit properly. (Refer to the default Coin Mechanism programming in the HTK software within this document).
Page 118: Bill Dispenser
Bill Dispenser • Select • Select Select • Select • The screen should look like this: Cassette A: Using the pull down, you can choose what will be dispensed from cassette A. choosing none, will disable the cassette. Choices will differ between regions. Cassette B: Using the pull down, you can choose what will be dispensed from cassette B.
Page 119 When the cassette is inserted into the bill dispenser, the dispenser will sense the magnets to determine whether it is cassette “A” or cassette “B”. *NOTE: All spare bill box cassettes ordered from Hamilton will come set as cassette “A”. How to load the bill cassettes...
Page 120 A sticker inside will also show how to load the cassette Lift the green flipper and pressure plate, as the notes will be placed under them. Document #101-0243 02/01/18...
Page 121 Once good quality notes have been inserted, replace the flipper and pressure plate back to their original position. They will lay on top of the notes. Close the lid and insert the cassette into the bill dispenser. Document #101-0243 02/01/18...
Page 122: Pos
The screen should look like this: POS is a point of sale that generates a code on and off site that can be redeemed at the HTK. POS Type: Using the pull down, you can choose which POS System you are using HCS 5 Digit - Hamilton code system, generating a 5-digit code HCS 6 digit –...
Page 123: Card Reader
Card Reader • Select • Select Select • Select • This is what the screen will look like when a mag stripe type card reader is in use. This is what the screen will look like when an EMV type card reader is in use. Card Reader Type: this will auto fill and is not changeable at this screen.
Page 124 Host Message Received: this shows the date and time the HTK last received a message from the Payment Express host. Depending on configuration this may be Never.
Page 125: Hamilton Expresspass Rfid System
Enable: Turn ON to enable the use of the Hamilton RFID IP Address: This refers to the IP address of the RFID reader in the same lane as the HTK. This address it typically set during installation of the RFID equipment and is rarely changed. It’s important to make note of the readers IP address for two reasons.
Page 126 Port: This is the listening port of the RFID reader. 10000 is the common port number used for this. Debounce: This is the amount of time that a tag must be present before it begins processing. The minimum value recommended for proper operation is 4000 milliseconds (4 seconds). Out of Field: This is the amount of time that a tag must be out of the field of the reader before we can assume the car has left the kiosk.
Page 127: Cash Management
Cash management offers a more detailed way to audit and track the cash flow. This is where you tell the HTK how much money you are putting into it, whether it is bills or coins. It will also calculate how many bills or coins were accepted.
Page 128 Click back until you get to the Main Configuration screen Select • The screen should look like this: Document #101-0243 02/01/18...
Page 129 Select • Empty: When you select empty, the HTK will print you a receipt. The receipt will show how much cash was received, by breaking it down into each denomination count. Then the balance in $$. The bill acceptor category is now reset to zero. Repeat these steps for the coin acceptor.
Page 130 Add: Using the key pad on the front of the HTK, type in how many bills you are adding to the cassette. You will enter the quantity of bills, not the dollar amount. The software will calculate the dollar amount for you.
Page 131 Select • Empty: Will zero out the totals in the hopper. The HTK will print you a receipt stating what is left in the hopper. Add: Using the keypad on the front of the HTK, type in how many coins will be added to the hopper. You will enter the quantity of coins, not the dollar amount.
Page 132 Document #101-0243 02/01/18...
Page 133: Limited Warranty Agreement Of Hamilton Manufacturing Corp
Seller further warrants all repair or service work performed by a factory trained representative or Hamilton Manufacturing Corp. for a period of ninety (90) days from the date the repair or service work was performed. Purchaser’s remedies and the liabilities and obligations of Seller herein shall be limited to repair or replacement of equipment as Seller may choose, and Seller’s obligation to remedy such...
Page 134 Purchaser’s depreciated value of the equipment. Purchaser EXPRESSLY AGREES this is an EXCLUSIVE REMEDY under this warranty. There are no other express or implied warranties on repair or service work performed by a factory trained representative or Hamilton Manufacturing Corp. which extend beyond the face hereof.
Page 135 P: 419.867.4858 hamiltonmfg.com 1026 Hamilton Dr. P: 888.723.4858 Holland, OH 43528 F: 419.867.4850 Document #101-0243 02/01/18...

This manual is also suitable for:

Ctk

Hamilton HTK Programming Manual

Quick Links

Need help?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for Hamilton HTK

Summary of Contents for Hamilton HTK

This manual is also suitable for:

Table of Contents