Appendix; Troubleshooting - Samsung FP-T5094W Owner's Instructions Manual

Appendix

Troubleshooting

If the TV seems to have a problem, first try this list of possible problems and solutions.
If none of these troubleshooting tips apply, call your nearest Samsung service center.
Problem
Poor picture quality.
Poor sound quality.
Screen displays distorted or
collapsed(as mosaic shapes).
No picture or sound.
The TV displays image "Please
check Wireless Home AV Center
power is on"
No sound or sound is too low at
maximum volume.
Picture rolls vertically.
The TV operates erratically.
The TV won't turn on.
Remote control malfunctions
Digital broadcasting screen problem.
The image is too light or too dark.
The image is too large or too small.
The visual qualities of digital channels
vary.
Screen is black and power indicator
light blinks steadily.
Although the TV caption shows HD,
the visual quality is not satisfactory.
A distorted picture appears in the
corner of the screen.
Contrast changes during wireless
connection process
Game mode is not available.
I cannot connect the Wireless Home
AV Center and the PDP TV.
Possible Solution
Try another channel.
Adjust the antenna.
Check all wire connections.
Try another channel.
Adjust the antenna.
Depending on the installation location of the Wireless Home AV Center and the Plasma TV, the
signal may be affected if the communication conditions unstable.
See Page 3 WIRELESS HOME AV CENTER installation guide.
If the Home AV Center is too close or too far away from PDP TV, communication conditions
might be bad.
Also ensure there's no obstacle between PDP TV and Home AV Center
The picture on the screen may be temporarily broken due to the surrounding environment when
watching for a long time.
The picture may be displayed abnormally while it searches for the optimal wireless
communications environment when it is turned on.
Try another channel.
Press the SOURCE button.
Make sure the TV is plugged in.
Check the antenna connections.
Make sure the MUTE button is off.
Check if Wireless Home AV Center Power is on(blue light should be on), if the problem
continues, call a service center.
First, check the volume of units connected to your TV (digital broadcasting receiver, DVD, cable
broadcasting receiver, VCR, etc.). Then, adjust the TV volume accordingly.
Check all connections.
Unplug the TV for 30 seconds, then try operating it again.
Make sure the wall outlet is working.
Replace the remote control batteries.
Clean the upper edge of the remote control (transmission window).
Check the battery terminals.
Press the TV button to put your remote control in the TV mode.
Make sure the remote has batteries.
Check that the "+" and "-" ends of the batteries are inserted correctly.
Please check the digital signal strength and input antenna.
Adjust the Brightness and Contrast.
Adjust the Fine tuning.
Adjust the Size settings.
The visual qualities of digital channels may vary depending on the original production method
(analog or digital).
- If the original production method is digital: High visual quality.
- If the original production method is analog: The digital program displayed on the screen is
originally an analog program which has been converted to digital.
The visual quality is of an SD(Standard Definition) grade.
The TV is using its power management system.
On your equipment check (STB, DVD, etc) ; Power and Signal Cable.
The TV is using its power management system.
Press the Source button on the panel or remote control.
Turn the TV off and on.
The HD(High Definition) caption that appears when switching channels or when pressing the
Information button on the remote control means the selected channel is a digital channel. If the
broadcasting station converts an analog signal into digital and transmits the signal, the visual
quality may not be perfect.
If Just Scan is selected with some external devices, a distorted picture may appear in the
corner of the screen. This symptom is caused by external devices, not theTV.
This is normal operation.
Wireless communication characteristics cause the video delay to be longer than that of other
products. (FPT5094/FPT5894: 280ms, Other Products: 85ms). Due to the video delay, this
product does not support Game mode.
Establishing a connection may be delayed when you turn the power on/off using the remote
control as finding the optimal wireless communication environment may take some time.
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