Troubleshooting - Hercules DJSPEAKER 32 SMART Manual

4.

TROUBLESHOOTING

Problem
The speaker indicates a
connection (the LED is lit
up in blue), but no sound is
heard.
No sound from
Bluetooth® device can be
heard on the speaker kit.
I can't connect the speaker
kit to a paired Bluetooth®
device.
I can't pair the speaker kit
with my Bluetooth® device.
Possible solutions
• Power off all paired devices in the area or disable their Bluetooth® function,
then reconnect the device that you want to use for playback.
• Power off your DJSpeaker 32 Smart speaker kit by setting the On/Off switch
(3) to OFF, wait 5 seconds and then power it back on again by setting the
On/Off switch (3) to ON.
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• Make sure that your speaker kit's sound isn't disabled and that the volume
level isn't on minimum.
• Make sure that your device's Bluetooth® function is enabled.
• Your Bluetooth® device may be out of range: move it closer to the speaker kit.
• Power off your DJSpeaker 32 Smart speaker kit by setting the On/Off switch
(3) to OFF, wait 5 seconds and then power it back on again by setting the
On/Off switch (3) to ON.
• Power off your DJSpeaker 32 Smart speaker kit by setting the On/Off switch
(3) to OFF, wait 5 seconds and then power it back on again by setting the
On/Off switch (3) to ON. Press the Bluetooth® pairing button (10) to restart the
pairing process.
• Remove your DJSpeaker 32 Smart speaker kit from the list of paired devices
stored on your Bluetooth® device (for more information, please refer to your
device's user manual). Then, pair the speaker kit and the device again (for
more information, please see the instructions set out in section 2.3).
• Press the Bluetooth® pairing button (10) on the right speaker to enable pairing
mode.
• Make sure that the Bluetooth® function is enabled on the device that you want
to pair.
• Your Bluetooth® device may be out of range: move it closer to the speaker kit.
• Make sure that your Bluetooth® device supports audio transmission (A2DP
protocol).
• Move your Bluetooth® device and/or the speaker kit away from any other
device liable to cause interference (cordless telephones, microwave ovens,
Wi-Fi routers and all other Bluetooth® devices).
• If possible, power off all other Bluetooth® devices in the area, or disable their
Bluetooth® function.
• Power off your DJSpeaker 32 Smart speaker kit by setting the On/Off switch
(3) to OFF, wait 5 seconds and then power it back on again by setting the
On/Off switch (3) to ON.
• Press and hold the Bluetooth® pairing button (10) for eight seconds: the list of
paired devices is reset and cleared.
DJSPEAKER 32 SMART
User Manual – 11/15