SMC Networks AV2000 Manual page 13

Quality Assurance Information
(ISO 9001, ISO 14001)
Reliable quality of products in the global market
To enable our customers throughout
the world to use our products with
even greater confidence, SMC has
obtained certification for international
standards "ISO 9001" and "ISO
14001", and created a complete
structure for quality assurance and
environmental controls.
products pursue
customers' expectations while also
considering company's contribution in
society.
Quality management system
ISO 9001
This is an international standard for quality control
and quality assurance. SMC has obtained a large
number of certifications in Japan and overseas,
providing assurance to our customers throughout
the world.
Environmental management system
ISO 14001
This is an international standard related to
environmental management
environmental inspections. While promoting
environmentally friendly automation technology,
SMC is also making diligent efforts to preserve
the environment.
SMC
to meet its
systems and
SMC's quality control system
Make customers our
first priority, offering
them reliable and
friendly service.
Produce the highest
quality with the
participation of all
employees.
Quality policies
Market research
Product planning
After service
Sales coordination
Quality system Research
Education
education Design
Training
Training of
Development
suppliers Production
Process control
Inspection, testing, etc.
Initial production control
Quality control activities
Create new
products using the
latest technology,
and offer the finest
products in a
timely manner.
New product evaluation
Reliability design
Reliability testing
New technical
development
14-21-5