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Summary of Contents for Utilita Smart Display
- Page 1 Smart Display User Guide utilita.co.uk...
- Page 2 Smart Display User Guide Meet your Smart Display Meet your Smart Display Your Smart Display is the new way to manage your energy at home. Your electricity and gas usage is at your fingertips now that your smart meters have been installed. In this User Guide, you’ll find everything you need to quickly and simply start using your...
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Page 3: Table Of Contents
Smart Display User Guide Contents Contents Welcome Pre-pay Enable supply Your Smart Display Top-up (20-digit code) What’s in the box? Top-up (40-digit and Powering the Smart Display 60-digit codes) Overview of your Smart Display Emergency Credit Top-up history Getting started Low credit alert Meter connection Connection established... -
Page 4: Your Smart Display
Smart Display User Guide Your Smart Display Your Smart Display What’s in the box? Your Smart Display package contains the following items: Smart Display Smart Display stand Micro-USB power supply and cable Powering the Smart Display Your Smart Display can be powered using the supplied power supply or with 3 x AAA (R03, LR03) non-rechargeable batteries. -
Page 5: Overview Of Your Smart Display
Smart Display User Guide Your Smart Display Overview of your Smart Display Home 14:37 Today Pre-pay Electricity 0.26 £0.05 being used now 30 minute average The screen on the Smart Display Press to return to the is touch-sensitive - you only need previous screen. -
Page 6: Getting Started
Smart Display User Guide Getting started Getting started Meter connection Each time the Smart Display is turned on it will show Connecting... for up to 5 minutes while the Smart Display connects to the smart meter(s) in your home. If the screen shows Lost Network, then you may need to move the Smart Display closer to your electricity smart meter to reestablish the connection. -
Page 7: Home Screen
Smart Display User Guide Home Screen Home Screen Overview Home screen is broken down into three tabs- Now, Today and Pre-pay. When your Smart Display is powered on, it will automatically show Home screen once connected to the smart meter(s). You can also, at any time, press on the Smart Display to return to the Home... - Page 8 Smart Display User Guide Home Screen The banner bar allows you to check the smart meter(s) signal strength l, battery status, if on batteries o, and alert you to problems Meter network signal strength OK (normal condition for the Smart Display). Meter network lost and showing the alert symbol (the alert symbol can be shown for multiple reasons- see System Status...
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Page 9: Now Screen
Smart Display User Guide Home Screen Now screen screen is split into two parts and indicates the consumption now. Electricity is displayed on the left and Gas on the right. Depending on your smart meter configuration, only the available energy types will be shown - the gas flame will not be shown if you do not have a gas smart meter, for example. -
Page 10: Electricity (Left)
Smart Display User Guide Home Screen Electricity (left) The dial on the left (only available when you have an electricity smart meter) shows the current rate of electricity energy use for your home. As your home uses more or less electricity, the dial will move up and down. -
Page 11: Gas (Right)
Smart Display User Guide Home Screen Gas (right) The gas flame indicates the recent gas consumption rate of your home (where available). The gas usage consumption readings are updated every half an hour. As more gas is consumed, the blue flame will increase in size. This means at a distance, you can quickly see if your home is using a little or a lot of gas. -
Page 12: Today Screen
Smart Display User Guide Home Screen Today screen Today screen shows the total consumption so far today for electricity and gas. If you have set a target for each fuel type (see Settings), then the Smart Display will show the percentage of target used so far today, and the associated cost. -
Page 13: Prepayment Screen
Smart Display User Guide Home Screen Prepayment screen This screen is only shown if one or more meters are in prepayment mode. Pre-pay screen shows the current available credit for prepayment meters. Electricity is on the left and gas on the right. The outstanding balance is displayed for each fuel in prepayment mode, along with how many days are predicted before requiring a top-up. -
Page 14: Single Fuel Mode (Credit Customers Only)
Smart Display User Guide Home Screen If a minimum top-up amount has been set by the meter, then a toggle function is available to show either ‘minimum top-up’ or 'Emergency Credit remaining’. To toggle between either value touch anywhere within the cost area (for the example above £2.66 or £2.34). -
Page 15: Single Fuel Mode (Prepayment Customers Only)
Smart Display User Guide Home Screen Single fuel mode (prepayment customers only) When only one fuel is supplied and the meter is in prepayment mode, the home screen will show consumption now and prepayment information. Touching the left-hand half of the screen (electricity dial) will show Electricity usage history. -
Page 16: Quick Access Menu Overview
Smart Display User Guide Quick Access Menu Quick Access Menu Overview Pressing the home button on the bottom of the Smart Display while on the Home screen will show a set of buttons to quickly access some of the Smart Display’s main features. For credit mode there are six icons, for prepayment mode there are eight icons. -
Page 17: System Status
Smart Display User Guide Quick Access Menu System status This screen can be accessed via the Quick access menu. Should there be a problem with any area this will be shown as red. Touch any of the icons to view more information on the different parts of the smart metering system. -
Page 18: Usage History Screens
Smart Display User Guide Usage History Screens Usage History Screens Electricity usage history Electricity usage history has four tabs, from left to right: Hours, Days, Weeks and Months. Use the left and right arrow keys to move between the tabs. Each of the screens is designed in a similar manner. -
Page 19: Gas Usage History
Smart Display User Guide Usage History Screens Days tab The Days tab shows electricity usage for today and the previous eight days. If a target has been set (see Settings > Target), the days when the target was exceeded are shown, when in cost view (£), with the extra cost highlighted by the hatched red/grey area. -
Page 20: Menu
Smart Display User Guide Menu Menu Overview The main menu can be accessed by touching the button. Touch the arrows to move through the menu items and then touch to access the menu item. Electricity usage, Gas usage and Settings can all be accessed via Quick Access menu. -
Page 21: Pre-Pay (Prepayment Meters Only)
Smart Display User Guide Menu Gas usage history Explore recent gas consumption in Gas usage history (when available). This screen can also be accessed via the Quick Access menu and touching the Gas icon. See “Gas usage history” on page 19. Pre-pay (Prepayment meters only) The Pre-pay menu allows you to manually enter the top-up code, activate Emergency Credit (if available), view top-up history and change the low... -
Page 22: Tariffs
Smart Display User Guide Menu Tariffs Look at the current and next electricity and gas prices and any other daily charges that may apply. Example tariff with variable charges Example of single rate tariff The screen shows the current chargeable unit of electricity or gas with any daily charges that may apply, excluding any applied discounts. -
Page 23: Inbox
Smart Display User Guide Menu Inbox View messages that have been sent by your smart meter. See “Messages” on page 27. Meters View details of your electricity or gas meter and the current meter reading. When in prepayment mode the supply status will change to reflect the status of your meter(s) - Supply on, Supply ready and Supply off. -
Page 24: Pre-Pay
Smart Display User Guide Pre-pay (prepayment meters only) Pre-pay (prepayment meters only) Enable supply On some meters, the electricity supply can be enabled (restored) from the Smart Display without having to press a button on the meter. If your meter supports this capability, it will automatically appear in the Pre-pay menu when the supply is ready to be enabled. -
Page 25: Top-Up (40-Digit And 60-Digit Codes)
Smart Display User Guide Pre-pay (prepayment meters only) Once the code has been accepted by the meter a confirmation will be shown (as below). It may take up to 30 minutes for the confirmation to appear. If the top-up is rejected the confirmation will explain why it was rejected. Top-up (40-digit and 60-digit codes) For some meters it is possible to enter longer top-up codes, that help configure your smart meter(s). -
Page 26: Top-Up History
Smart Display User Guide Pre-pay (prepayment meters only) Top-up history View the top-up history for your prepayment meters here. Only the fuel in prepayment mode is shown within this screen. For each top-up there is further information about that top-up, as shown above. -
Page 27: Messages
Smart Display User Guide Messages Messages Inbox The smart metering infrastructure is capable of sending you messages via your smart meter(s) and these will be shown in the Inbox. When a new message is received you will also receive a notification on the screen and an alert sound. - Page 28 Smart Display User Guide Messages Some messages require confirmation or acceptance - scroll to the end of the message to see the options. Deleting messages A message must have been read before it can be deleted. Once read, select the •••...
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Page 29: Settings
Smart Display User Guide Settings Settings Overview The settings menu can be reached from the main Menu (Menu > Settings) or from the Quick Access menu. Use the arrows to change the setting selection and touch the setting title to view or change the selected setting. Target Your Smart Display has been designed to help you track your energy usage and meet the targets you set. -
Page 30: Display
Smart Display User Guide Settings Display Use this setting screen to change the display settings for your Smart Display. Brightness Set the brightness of the screen. This affects all screens. Adjust the brightness by selecting from High (100%), Medium (50%) and Low (20%). When on battery power, brightness will change to Medium, and the screen will switch off after 1 minute of inactivity. -
Page 31: Sounds & Alerts
Smart Display User Guide Settings Sounds & Alerts Change the volume of alerts and if they are enabled or disabled. Volume This sets the volume of all sounds and alerts. Select to change the volume level- High (100%), Medium (50%), Low (20%). Alerts Set to On to receive audible notifications of new alerts. -
Page 32: Advanced
Smart Display User Guide Settings Advanced The advanced features include: Device info Information including the serial number and software version of your Smart Display. You may need this information when contacting your energy provider. Usage level The electricity on the home screen can be scaled to match the typical usage levels of your home. - Page 33 Smart Display User Guide Settings Reset settings: clears all system settings including target, display, colour theme, sounds/alerts, Wi-Fi, and usage levels. Reset data: clears all historic consumption data and totals, including user messages and alerts. This can be used if you are moving to a new house (and leaving the Smart Display) and want to clear this data.
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Page 34: Online Setup
Smart Display User Guide Online setup Online setup Introduction The Smart Display has built-in Wi-Fi, which can be enabled to connect to the internet. Connect to Wi-Fi network Your Smart Display will need to be connected to a local Wi-Fi network to enable cloud services. -
Page 35: Faqs
Smart Display User Guide FAQs FAQs What does the ‘!’ mean? When the (!) alert symbol appears on the screen, please check the System status on the Smart Display. If there is a problem with the electricity or gas meter status, meter network signal, Smart Display or with Wi-Fi network signal, this will be shown as red. - Page 36 Smart Display User Guide FAQs Why has the screen on my Smart Display turned off/gone blank? Your Smart Display may be off for a number of reasons. If you have selected the Backlight to be off or the Backlight timer setting to be on, then the Settings >...
- Page 37 CB23 7QS at www.geotogether.com/cedoc utilita.co.uk Version 1.0 - UDE-CX-GEO USER GUIDE Utilita Energy Limited Copyright 2020 Registered in England & Wales, Company Number 04849181, Regulated by Ofgem Utilita Energy Limited, Hutwood Court, Bournemouth Rd, Chandler's Ford, Eastleigh SO53 3QB...