Samsung CLX-3185 User Manual page 121

Message Meaning
DHCP problem: The IP address
Auto IP Run assignment is failed.
This happens when
Auto IP for DHCP is
set in SyncThru Web
Service.
DHCP problem The IP address
Reconfigure assignment is failed.
BOOTP This happens when
Auto IP for DHCP is
not set SyncThru Web
Service.
Document Jam. The loaded original
Remove Jam document has
jammed in the ADF.
Door Open The front door is not
securely latched.
Close it
Error [error number] A system error has
occurred.
Call for service
Error [error number] A system error has
occurred.
Turn off then on
Install Toner The toner cartridge is
installed improperly or
▼
not installed.
Memory Full The memory is full.
Remove Job
Network Problem: The IP address is
IP Conflict used elsewhere.
No Answer The receiving fax
machine has not
answered after
several redial
attempts.
Suggested solutions
Change the IP address
assignment method to
BOOTP or Static. If you
do not change this
option, the DHCP server
continually asks to
assign the IP address.
Change the IP address
assignment method to
BOOTP or Static. If you
do not change this
option, the DHCP server
continually asks to
assign the IP address.
Clear the jam (See
"Clearing original
document jams
(CLX-3185FN/CLX-3185
FW only)" on page 2).
Close the door until it
locks into place.
Turn the power button off
and on. If the problem
persists, call a service
representative.
Turn the power button off
and on. If the problem
persists, call a service
representative.
Reinstall the toner
cartridge two or three
times to confirm it is
seated properly. If the
problem persists, the
toner cartridge is not
being detected. Contact
the service
representatives.
Press the left/right arrow
to highlight Cancel or
Start, then press OK. If
you select Cancel, the
machine stops the fax
job. If you select Start,
the machine only sends
scanned documents of
the fax job.
Check the IP address or
obtain a new IP address.
Try again. Make sure
that the receiving
machine is operational.
Troubleshooting_ 6
Message Meaning
Not Compatible The toner cartridge is
not suitable for your
[color] toner
machine.
Not installed The waste toner
container is not
Waste tank
installed.
Not original The toner cartridge is
not a
[color] toner
Samsung-genuine
toner cartridge.
Output bin full The output tray is full.
Or the sensor is not
Remove media
facing down.
Paper Empty There is no paper in
tray 1.
in Tray1
Paper jam Paper has jammed in
the paper exit area.
in exit area
Paper jam Paper has jammed in
the Tray 1 area.
in Tray 1
Paper jam Paper has jammed
inside the machine.
inside machine
Prepare IMG unit The estimated life of
imaging unit is close.
▼
Prepare new The estimated life of
Transfer belt transfer unit (ITB) is
close.
Remove seal tape The machine cannot
detect a toner
& Install Toner
cartridge.
Replace new The transfer unit (ITB)
Transfer belt has almost reached its
estimated life.
Replace new The transfer roller has
Transfer roller almost reached its
estimated life.
Suggested solutions
Install the corresponding
toner cartridge with a
Samsung-genuine
cartridge (See
"Replacing the toner
cartridge" on page 2).
Install the waste toner
container.
Install the corresponding
toner cartridge with a
Samsung-genuine
cartridge (See
"Replacing the toner
cartridge" on page 2).
Remove papers from the
output tray, the machine
resumes printing.
Load paper in tray 1 (See
"Loading paper in the
tray" on page 4).
Clear the jam (See "In
the paper exit area" on
page 4).
Clear the jam (See "In
the tray" on page 3).
Clear the jam (See "In
the fuser unit area" on
page 3).
Prepare a imaging unit
for replacement (See
"Available supplies" on
page 1).
The estimated life of a
transfer unit (ITB) is
close (See "Available
maintenance parts" on
page 1).
Remove the sealing tape
from the toner cartridge.
Refer to the Quick
Installation Guide.
Prepare the transfer unit
(ITB) with a new one
(See "Available
maintenance parts" on
page 1).
Replace the transfer
roller with a new one
(See "Available
maintenance parts" on
page 1).