Troubleshooting - Sharp FX-J80U Wi-Fi Connect Manual

TROUBLESHOOTING

Please check the following details, before enquiring or requesting for repairs.
Problem
Wi-Fi connection of the air
purifier and the router cannot
be performed.
The connection between the air
purifier and your smart device
cannot be established.
Remote operation from a smart
device cannot be performed.
When changing the router
When changing the smart
device
When going to dispose or hand
over the air purifier
In case of being handed over
from a third party
Blink slowly
Blink fast
Off
• Please check the specifications of the router in use.
• Please adjust the router and antenna direction, move the router and
antenna closer, and so on. After that, reswitch to turn on the router and
perform the initial settings again.
• Is the Wi-Fi connection icon appearing on your smart device monitor?
Please set up the connection on your smart device.
• Is the air purifier and your smart device is connecting to the same router?
Please connect the air purifier and your smart device to the same
router.
• Is the total number of smart devices being in use exceeding the maximum
number for registration on one air purifier?
The maximum number of smart devices that can be registered on one
air purifier is 5.
• Is the total number of products (air conditioners, air purifiers, etc.) to be
registered with one smart device exceeding the maximum designated
number?
The maximum number of products to be registered with one smart
device is 10.
• Is the Wi-Fi indicator of the air purifier on?
If the Wi-Fi indicator is off, please connect the air purifier to the router.
(Page 4)
• Have the connection between the air purifier and your smart device been
completed?
Please set up the connection between the air purifier and your smart
device. (Page 8)
• It is necessary to reconnect the air purifier to the router.
1. Hold down the Wi-Fi button for 3 seconds to stop the Wi-Fi function.
2. Perform "Initial Connection Settings : 2 Connection of the air purifier
and a router". (Page 4)
1. Delete the registration of the old smart device from designated application.
2. Use the new smart device to perform "Initial connection settings :
1 Download & Sign up" and "Initial connection settings :
3 Connection between the air purifier and a smart device". (Page 3, 8)
• Please perform the following steps, to prevent leak of personal information.
1. Delete the registration of the air purifier from designated application.
2. Perform "A4: Initialization of Wi-Fi function" on Page 20 of the air purifier
operation manual.
• To prevent unauthorized access from a third party,
Perform "A4: Initialization of Wi-Fi function" on Page 20
of the air purifier operation manual.
• The Wi-Fi connection of the air purifier and a router is in setup.
• The connection of the air purifier and a smart device is in setup.
• Network error. Perform "A7: Display Wi-Fi network status" on Page 21 of
the air purifier operation manual and check the status of Wi-Fi connection.
• The air purifier cannot connect to the router.
• Perform "A7: Display Wi-Fi network status" on Page 21 of the air purifier
operation manual and check the status of Wi-Fi connection.
• Has the power plug of the air purifier come out of its power socket?
• Has the Wi-Fi function been stopped?
EN-9
Items to check