Troubleshooting - Samsung YP-R1JCS User Manual

Troubleshooting

When you have a trouble using the player, try the following before contacting a service centre.
Problem Solution
• Your player will not turn on if the battery is
My player will not completely drained. Recharge the battery
turn on.
and turn the player on again.
• Press the reset button to reset your player.
• Check if the touch screen and buttons are
locked.
The touch screen
• Check if the buttons or icons correspond to
and buttons do
not work.
the functions you want to activate.
• Press the reset button to reset your player.
• Your player turns off when you do not use it
for a specific period of time. Turn your player
on and try again.
• The screen may not be visible under the
The screen
does not display direct rays of the sun.
• The screen turns off automatically after the
anything.
period of time you set in <Display Off &
Hold> has elapsed. Press any button or tap
the screen to turn on the screen.
If you do not use your player for 5 minutes after
My player turns
you pause the playback, it will automatically
off automatically.
turn off.
Problem Solution
• The battery running time may differ
The battery
depending on the current sound mode or
running time is
display settings.
different from
• The battery running time may shorten
what is written in
when your player was left in a high or low
the user manual.
temperature.
EmoDio will not Check if your PC meets PC requirements.
work on a PC.
See "Recommended PC requirements."
Run Windows Update on the PC. Select key
updates and service packs and update all.
My player will not
connect to a PC. When the update is completed, reboot the PC
and reconnect.
Reformat your player on Windows XP or Vista
and try again.
The file transfer is
End all programs you are not using. Running
too slow.
multiple programs simultaneously can slow
down the file transfer rate.
• Check if any playable files are stored in your
player.
• Check the size of the files to play.
My player will not
play any files. Your player will not play more than 2GB files.
• Check if the files are damaged.
• Check the battery remaining.
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