Troubleshooting - Samsung YP-R1 User Manual

Appendix>
Maintenance

Troubleshooting

When you have a trouble using the player, try the following
before contacting a service center.
Problem Solution
•
Your player will not turn on if the battery is
completely drained. Recharge the battery
My player will not
and turn the player on again.
turn on.
•
Press the reset button to reset your player
See page 8.
•
Check if the keys are locked.
•
Check if the keys or icons correspond to the
functions you want to activate.
The touch screen
•
Press the reset button to reset your player
and buttons do
See page 8.
not work.
•
Your player turns off when you do not use it
for a specifi c period of time. Turn your player
on and try again.
•
The screen may not be visible under the
direct rays of the sun.
The screen
•
The screen turns off automatically after the
does not display
period of time you set in <Display Off Time>
anything.
has elapsed. Press any key or tap the screen
to turn on the screen.
Problem Solution
•
The battery running time may differ
The battery
depending on the current sound mode or
running time is
display settings.
different from
•
The battery running time may shorten
what is written in
when your player was left in a high or low
the user manual.
temperature.
You may download the program from a PC
My player will not
that does not meet PC requirements. See the
run a program.
recommended PC requirements.
Run Windows Update on a PC. Select key
My player will not updates and service packs and update all.
connect to a PC.
When the update is completed, reboot the PC
and reconnect.
The fi le transfer rate may slow down if you
formatted your player on Windows 2000.
Reformat the player on Windows XP or Vista
The fi le transfer is
and try again.
too slow.
End all programs you are not using. Running
multiple programs simultaneously can slow
down the fi le transfer rate.
•
Check if any playable music fi les are stored
My player will not
in your player.
play any music
•
Check if music fi les are stored in your player.
fi les.
•
Check the battery remaining.
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