Samsung YP-R1JCS User Manual page 81

Appendix >
Troubleshooting
Problem Solution
• Check if the USB cable is correctly
connected. Reconnect it.
• Check if you have Windows Media Player
I cannot
11 or higher installed on your PC. If you
download files to
are using old versions, download Windows
my player.
Media Player 11 or higher.
• Check if the memory is full.
• Press the reset button to reset your player.
Check if you disconnected the USB cable while
transferring files or data. This can cause data
Files or data are
loss or fatal errors in your player. Samsung is
missing.
not responsible for any damages resulting from
data loss.
The playing time
does not display This is normal if the currently playing file is of the
correctly during
VBR (Variable Bit Rate) format.
playback.
The file name
Change the language setting in <Settings> →
does not display
<Language> → <Contents>.
correctly.
My player is
Charging the battery can heat up your player. It
getting hot to the
does not affect the player's life or capabilities.
touch.
Problem Solution
My player does
not play a video
Retransfer the video file with EmoDio.
file but display an
error message.
• Check if you are connecting to Bluetooth-
certified stereo headsets. Your player does
not support mono hands-free headsets.
• If you restart your player, stereo headset, or
The Bluetooth
mobile phone, the Bluetooth connection may
wireless
connection is not be ended. Reconnect again.
• If you are connecting to a mobile phone, the
established.
connection with a Bluetooth stereo headset
must be ended. Check if a stereo headset is
connected with your player.
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