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Troubleshooting
The software doesn't function properly
Refer to the System Requirements
The player does not work and the LCD displays nothing.
Reset the player by pressing the RESET Hole using a pointed object such as a safety clip.
Check the battery charge status of the player.
In PLAY mode, music is not played after pressing the
Check to see if MP3 or WMA files are saved in the built-in memory.
Check to see if the HOLD button is locked.
Files cannot be downloaded.
Check to see if the driver is installed correctly in the computer.
Check the connection between the player and PC.
Reset the player by pressing the RESET Hole using a pointed object such as a safety clip.
Check if the memory is full.
Backlight does not work.
Check the backlight setup.
When the battery power is low, the backlight will go out.
The buttons do not work.
Check to see if the HOLD button is locked.
Reset the player by pressing the RESET Hole using a pointed object such as a safety clip.
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