Troubleshooting - Samsung YP-S1QL User Manual

Troubleshooting

When you have a trouble using the player, try the following before contacting a service centre.
Problem Solution
• Your player will not turn on if the battery is
My player will not completely drained. Recharge the battery
turn on.
and turn the player on again.
• Press the reset button to reset your player.
The button does
Press the reset button to reset your player.
not work.
If you do not use your player for 1 minute after
My player turns
you pause the playback, it will automatically
off automatically.
turn off.
• The battery running time may differ
The battery
depending on the current sound mode.
running time is
• The battery running time may shorten
different from
what is written in
when your player was left in a high or low
the user manual.
temperature.
Check if your PC meets PC requirements.
The TicToc PC
program will not See "Recommended PC requirements"
work on a PC.
on page 14.
Problem Solution
Run Windows Update on the PC. Select key
My player will not updates and service packs and update all.
connect to a PC. When the update is completed, reboot the PC
and reconnect.
Launch the TicToc PC program and click
<Settings> → <Format> → <Start> to format
The file transfer is your player.
too slow.
End all programs you are not using. Running
multiple programs simultaneously can slow
down the file transfer rate.
• Check if any playable files are stored in your
My player will not player.
• Check if the files are damaged.
play any files.
• Check the battery remaining.
• Check if the cradle is correctly connected.
I cannot
Reconnect it.
download files to
• Check if the memory is full.
my player.
• Press the reset button to reset your player.
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