Motorola moto g9 POWER User Manual page 222

Fix a problem : Maintenance procedures
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Bluetooth
•
Cellular data
•
Hotspot (internet sharing)
Then, if you're still experiencing problems, try resetting all network settings:
1. Go to Settings > System > Advanced > Reset options.
2. Touch Reset Wi-Fi, mobile & Bluetooth > RESET SETTINGS.
3. If you're using dual SIMs, select the SIM to reset for mobile data settings.
4. Touch RESET SETTINGS.
5. Try to reconnect to Wi-Fi, cellular data, and Bluetooth, or try to share your internet connection again.
Reset phone
What a reset does
Resetting your phone erases all data and brings it back to out-of-the-box condition. This data will be erased
from the phone:
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Google account
•
Media (music, photos, videos)
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System settings and data
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App settings and data (including text messages)
•
Downloaded apps
Before you reset
1. Back up your data.
If your phone works and you can unlock it:
•
If you aren't automatically saving your photos and videos to your Google Photos library,
up now or copy them
•
Make sure that any changes you made to contacts or calendar are
2. Make sure you have your security information:
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The username for a Google account on your phone. (Settings > Accounts)
•
The password for that Google account. If you've forgotten the password, you can
hours before resetting the phone if you reset your password.
•
If you set a screen lock, make sure you know the PIN, pattern, or password.
To restore your data after resetting, you'll need to enter security information. This shows that you or
someone you trust did the reset and helps prevent others from using your phone without permission.
to a computer.
synced to an account.
reset it. Wait 24
213
back them