WARRANTY – REGISTRATION
Visit www.gtech.co.uk/warrantyregistration to register your product and ensure that we have all
the information required to provide you with quick and efficient support.
You will need your product's serial code. You can find this on the main unit by removing your
battery.
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If you purchased directly from Gtech, your details are already registered and your 2-year
warranty will start automatically.
If you purchased from an authorised Gtech retailer, please register your warranty within 3 months. You
will need to provide proof of purchase to support any claim against your warranty.
WARRANTY – TERMS AND CONDITIONS
If your product breaks, do not worry, we're here to help.
Go to www.gtech.co.uk or call 01905 345 891 for assistance.
The warranty on your product is 2 years from date of purchase, or delivery if this is later.
WHAT ISN'T COVERED
Gtech does not guarantee the repair or
replacement of a product as a result of:
• Normal wear and tear
• Consumables (bags and cartridges)
• Accidental damage, faults caused by negligent use or
care, misuse, neglect, careless operation
or handling of the vacuum cleaner which is not
in accordance with product operating manual.
• Blockages - please refer to the product operating manual
for details of how to unblock your vacuum cleaner.
• Use of the vacuum cleaner for anything other than the
normal domestic household purposes.
• Use of parts and accessories which are not Gtech genuine
components.
• Faulty installation (except where installed by Gtech)
• Repairs or alterations carried out by parties other than
Gtech or its authorised agents.
• If you are in doubt as to what is covered by your
guarantee, please call 01905 345 891.
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SUMMARY
• The guarantee becomes effective at the date of
purchase (or the date of delivery if this is later).
• You must provide proof of delivery/purchase before
any work can be carried out on the vacuum cleaner.
Without this proof, any work carried out will be
chargeable. Please keep your receipt or delivery note.
• All work will be carried out by Gtech or its authorised
agents.
• Any parts which are replaced will become the property
of Gtech.
• The repair or replacement of your vacuum cleaner is
under guarantee and will not extend the period of
guarantee.
• The guarantee provides benefits which are additional
to and do not affect your statutory rights as a consumer.
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Need help?
Do you have a question about the Pro2 and is the answer not in the manual?
Questions and answers
The m/c runs for about a min. then stops when put on charge the green lights go on and off
The Gtech Pro 2 may stop running after about a minute due to a low battery. The flashing green lights indicate that the battery is charging. Recharge the battery fully (which takes 4 hours) before using the vacuum again. If the issue persists, check for blockages or other obstructions.
This answer is automatically generated