Samsung 4 Series User Manual page 24

• Make sure your connected devices are powered on.
• Be sure to select the TV's correct source by pressing the SOURCE button on the remote control.
• Reboot the connected device by reconnecting the device's power cable.
Aerial (Air/Cable) Connection (Cable: depending on the country)
The TV is not receiving all channels.
• Make sure the Aerial cable is connected securely.
• Please try Setup (Initial setup) to add available channels to the channel list. Go to MENU
System - Setup (Initial setup) and wait for all available channels to be stored.
• Verify the Aerial is positioned correctly.
• Try to start a channel update manually (go to MENU
Update channels) or re-install channels. (go to MENU
Re-install channels)
The picture is distorted: macro block, small block, dots, pixelisation error.
• Compression of video contents may cause picture distortion, especially on fast moving pictures
such as sports and action movies.
• A low signal can cause picture distortion. This is not a TV issue.
Others
The picture will not display in full screen.
• HD channels will have black bars on either side of the screen when displaying up scaled SD (4:3)
contents.
• Black bars on the top and bottom will appear during movies that have aspect ratios different from your
TV.
• Adjust the picture size options on your external device or TV to full screen.
The remote control does not work.
• Replace the remote control batteries with the poles (+/–) in the right direction.
• Clean the sensor's transmission window on the remote.
• Try pointing the remote directly at the TV from 1.5 ~ 1.8 m away.
The cable box or satellite box remote control doesn't turn the TV on or off, or adjust the volume.
• Programme the cable box or satellite box remote control to operate the TV. Refer to the cable box or
satellite box user manual for the SAMSUNG TV code.
There is a plastic smell from the TV.
• This smell is normal and will dissipate over time.
The TV Signal Information is unavailable in the Self Diagnosis Test menu.
• This function is only available with digital channels from an Aerial / RF / Coax connection.
TV is tilted to the right or left side.
• Remove the stand base from the TV and reassemble it.
There are difficulties assembling the stand base.
• Make sure the TV is placed on a flat surface. If you can not remove the screws from the TV, please use a
24
English
- Broadcasting - Search for channels -
- Broadcasting - Search for channels -
-