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Service Manual
Washing Machine
Model: DWD-HB143**/HB144**
DWD-HC123**/HC124**
DWD-GN123**
Caution
: In this Manual, some parts can be changed for improving, their
performance without notice in the parts list. So, if you need the
latest parts information, please refer to PPL(Parts Price List) in
Service Information Center (http://svc.dwe.co.kr).
S/M No. :
May. 2016

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Summary of Contents for Daewoo DWD-HB143 Series

  • Page 1 S/M No. : Service Manual Washing Machine Model: DWD-HB143**/HB144** DWD-HC123**/HC124** DWD-GN123** Caution ✔ : In this Manual, some parts can be changed for improving, their performance without notice in the parts list. So, if you need the latest parts information, please refer to PPL(Parts Price List) in Service Information Center (http://svc.dwe.co.kr).
  • Page 2: Table Of Contents

    AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER...
  • Page 3: Specifications

    DETERGENT CASE CONTROL PANEL HOSE DRAIN DOOR ADJUSTABLE LEG LOWER COVER MODEL DWD-HB143** DWD-HC123** DWD-GN123** Manufacturer Dongbu Daewoo Electronics Country of Origin The Republic of Korea Type DD MOTOR UNIVERSAL MOTOR Spin Speed(RPM) MAX 1400 MAX 1200 Voltage/Frequency 220~240V / 50Hz...
  • Page 4 DETERGENT CASE CONTROL PANEL HOSE DRAIN DOOR ADJUSTABLE LEG LOWER COVER MODEL DWD-HB144** DWD-HC124** Manufacturer Dongbu Daewoo Electronics Country of Origin The Republic of Korea Type DD MOTOR UNIVERSAL MOTOR Spin Speed(RPM) MAX 1400 MAX 1200 Voltage/Frequency 220~240V / 50Hz...
  • Page 5: Installation

    2. INSTALLATION Transit bolts ■ The appliance is fitted with transit bolts to prevent internal damage during transport. Removing transit bolts ■ 1. Before operating the washer, remove the 2. Unscrew the 3 bolts with the 10mm hex transit bolts(3ea) along with the rubber. wrench or spanner or cross-tip screwdriver.
  • Page 6: Installation Place Requirement

    Installation place requirement ■ Level floor : Allowable slope under entire washer is 1°. Power outlet : Must be with 1.5 meters of entire side of location of washer. Do not overload the outlet with more than one appliance. Additional Clearance : For wall, door and floor modeling is required.
  • Page 7: Connecting Inlet Hose

    Connecting inlet hose ■ In using only one water tap or in case of only one water inlet valve, connect the inlet hose to the cold water inlet valve. Option : Be careful not to confuse hot water inlet and cold water inlet. FOR ORDINARY TAP 1 Pull down the 2 Loosen the four...
  • Page 8: Installation Of Drain Hose

    Installation of drain hose ■ Laundry tub max. 100 cm min. 60cm strap max. 100 cm min. 60cm • The drain hose should not be placed higher than 100cm above the floor. • Proper securing of the drain hose will protect the floor from damage due to water leakage. • When the drain hose is too long, do not force back in to the washer. This cause abnormal noise. INSTALLATION...
  • Page 9: Level Adjustment

    Level adjustment ■ 1. The level adjustment of the washing machine prevents excessive noise and vibration. Install the washing machine on a solid and even floor surface, if possible, in a corner of the room. Note: The wooden floor may cause excessive vibration.
  • Page 10: Maintenance

    3. MAINTENANCE ❈ Before cleaning the washer interior, unplug the electrical power cord avoid electrical shock hazards. Cleaning your washer ■ 1. Exterior Proper care of your washer can extend its life. The outside of the machine can be cleaned with warm water and a neutral non abrasive household detergent. Immediately wipe off any spills.
  • Page 11: Cleaning The Water Inlet Filter

    Cleaning the water inlet filter ■ • "IE" error message will blink on the control panel when water does not enter the detergent drawer. • If your water is very hard or contains traces of lime deposit, the water inlet filter may become clogged. • It is therefore a good idea to clean it from time to time. 1. Turn off the water 2. Unscrew the tap. water inlet hose. 3. Clean the filter 4. Tighten up the using a had inlet hose. bristle brush. Cleaning the drain pump filter ■...
  • Page 12: Cleaning The Detergent Case

    Cleaning the detergent case ■ ❈ After a while detergents and fabric softeners leave a deposit in the detergent case. • It should be cleaned from time to time with a jet of running water. • I f necessary it can be removed completely from the machine by pressing the catch downwards and by pulling it out. • T o facilitate cleanling, the upper part of the fabric softener compartment can be removed. Inlet box recess ❈ Detergent can also accumulate inside the recess which should be cleaned occasionally with an old toothbrush.
  • Page 13: Direction For Disassembly

    4. DIRECTION FOR DISASSEMBLY DOOR LOCK SWITCH 1) Open the door and remove the gasket clamp. 2) Remove the gasket from the front cabinet. 3) Remove the door lock switch. 4) Remove two screws, and push the door lock switch to the right direction.
  • Page 14 3) Remove the nut by using a box wrench, and 4) Loosen the nut by using a box wrench, and pull out remove the earth terminal. the heater. UNIVERSAL MOTOR 1) Remove the belt from the pulley. 2) Lay the right side of the washer on the floor, and remove the connector.
  • Page 15 BLDC MOTOR 1) Remove the nut using the 17mm hex wrench. 2) Pull out the ROTOR. 3) Remove six screws using the 10mm hex wrench and 4) Separate the STATOR from the TUB. connectors from the STATOR. DIRECTION FOR DISASSEMBLY...
  • Page 16 DRAIN PUMP 1) Lay the right side of the washer on the floor, and 2) Remove connectors. remove the lower panel by pressing six sanp fits. 3) Remove the screw, and remove the drain pump from 4) Remove the drain hose. the lower frame.
  • Page 17 DRAIN PUMP 1) Lay the right side of the washer on the floor. 2) Remove connectors. 3) Remove the screws. 4) Remove the drain hose and the hose water supply. 5) Remove the inner drain hose, and remove the drain pump. DIRECTION FOR DISASSEMBLY...
  • Page 18: Explode View And Parts List

    5. EXPLODE VIEW AND PARTS LIST INLET BOX AS (DD MOTOR TYPE) ■ EXPLODE VIEW AND PARTS LIST...
  • Page 19 PART NAME PART CODE SPECIFICATION Q'TY REMARK CASE HANDLE 36110-0063300 HIPS, D-H'S CASE DETERGENT 36110-0063400 PP, D-H'S CAP SOFTENER 36109-0001800 INLET BOX 36176-0000100 NOZZLE AS DWD-800W, COLD NOZZLE AS 36183-0001001 ONLY A05-1 NOZZLE *T 36183-0000800 A05-2 NOZZLE *U 36183-0000901 SCREW TAPPING 90007-0007400 T2S TRS 4X20 MFZN CLAMP AS...
  • Page 20 INLET BOX AS (UNIVERSAL MOTOR TYPE) ■ EXPLODE VIEW AND PARTS LIST...
  • Page 21 PART NAME PART CODE SPECIFICATION Q'TY REMARK CASE HANDLE 36110-0063301 HIPS, D-H'S CASE DETERGENT 36110-0063400 PP, D-H'S CAP SOFTENER 36109-0001800 INLET BOX 36176-0002900 NOZZLE AS DWD-800W, COLD NOZZLE AS 36183-0001001 ONLY A05-1 NOZZLE *T 36183-0000800 A05-2 NOZZLE *U 36183-0000901 SCREW TAPPING 90007-0007400 T2S TRS 4x20 MFZN HOSE INLET...
  • Page 22 PANEL FRONT AS(DWD-HC123**/HB143**/GN-123**) ■ PART NAME PART CODE SPECIFICATION Q'TY REMARK DECO PANEL *F 36115-0020301 ABS, HG0760/G62156/GY-349A, PERSIA WINDOW DISPLAY 36151-0011100 ABS, LG/558A/8L720/GY9901AT, PERSIA 7kg, H3 DECORATOR FILM 36167-0070000 PE, T0.4X66.6X30.6, PERSIA, Both Tape ABS, HG0760/G62156/GY349A, SPRAY, PRINT PANEL *F 36139-0056501 PERSIA, UNI, 7kg, H3 WINDOW COURSE LED...
  • Page 23 PANEL FRONT AS(DWD-HC124**/HB144**) ■ PART NAME PART CODE SPECIFICATION Q'TY REMARK DECO PANEL *F 36115-0020300 ABS, HG0760/W94006/WH-1802A, PERSIA WINDOW COURSE 36151-0011700 ABS, TR558A/8L720/GY-9901AT, PERSIA, 8kg, H4 WINDOW DISPLAY 36151-0011500 ABS, LG/558A/8L720/GY9901AT, PERSIA, 8kg, H4 DECORATOR FILM 36167-0070000 PE, T0.4X66.6X30.6, PERSIA, Both Tape ABS, HG0760/W94006/WH-1802A, SILK PRINT, PANEL *F 36139-0056600...
  • Page 24 CABINET FRONT AS_1ST ■ PART NAME PART CODE SPECIFICATION Q'TY REMARK CABINET FRONT SUB BASE AS D-H'S CABINET *F 36108-0004200 CABINET F+BRACKET SWITCH DOOR LOCK CONCORE, KM, 3P/ SWITCH DOOR LOCK 66148-0001300 250V 16A BI-METAL COVER PUMP 36113-0007004 ABS, HG0760/W94006/WH-1802A, PERSIA FRAME DOOR *I 36121-0010201 PP, H's, FRAME DOOR *I...
  • Page 25 CABINET FRONT AS_2ND ■ C4-2 C4-4 C4-13 C4-5 C4-11 C4-12 C4-6 C4-9 C4-10 C4-1 C4-8 C4-7 C4-3 PART NAME CODE SPECIFICATION Q'TY REMARK CABINET *F 36108-0004208 T0.7,H-3,H-4,BIG DOOR(D-H'S착탈) SWITCH DOOR LOCK 66148-0001300 CONCORE,KM,3P/250V 16A BI-METAL SCREW TAPPING 90007-0006400 T2S TRS 4X14 MFZN,SUS DOOR AS 36116-0034500 BIG DOOR_BLACK...
  • Page 26 TUB ASS'Y (DD TYPE) ■ EXPLODE VIEW AND PARTS LIST...
  • Page 27 PART NAME PART CODE SPECIFICATION Q'TY REMARK BALANCER WEIGHT F L/R BALANCER WEIGHT AS 36154-0001702 D-FB,FC'S 6.5KG SPECIAL SCREW 36198-0002900 SPECIAL SCREW SWCH 8.5X30 GASKET 36123-0001300 GASKET EPDM CLAMP GASKET AS HSW3, F'S CLAMP GASKET AS 36111-0001801 WIRE L1060 TUB *F 36196-0002501 TUB *F FRPP FH7304GM SPECIAL SCREW...
  • Page 28 TUB ASS'Y (UNIVERSAL TYPE) ■ EXPLODE VIEW AND PARTS LIST...
  • Page 29 PART NAME PART CODE SPECIFICATION Q'TY REMARK BALANCER WEIGHT F L/R BALANCER WEIGHT AS 36154-0001702 D-FB,FC'S 6.5KG SPECIAL SCREW 36198-0002900 SPECIAL SCREW SWCH 8.5X30 GASKET 36123-0004700 GASKET EPDM, FT1081 CLAMP GASKET AS HSW3, F'S CLAMP GASKET AS 36111-0001801 WIRE L1060 TUB *F 36196-0004100 TUB *F FRPP, FT1081...
  • Page 30 CABINET AS ■ EXPLODE VIEW AND PARTS LIST...
  • Page 31 PART NAME PART CODE SPECIFICATION Q'TY REMARK PCM, WH-1802C, 0.7*825.7*1630.8, CABINET 36108-0000909 PERSIA, NON-VYNYL, DD FRAME *T *L 36121-0009301 FRAME TOP *L FT, SGCC 1.2T, G/S FRAME TOP *R SGCC 1.2T, FRAME *T *R 36121-0009401 FT1081, G/S FRAME LOWER 36121-0010100 D-HT'S, SGCC 1.0T, G/S BASE UNDER *L D-HT'S, SGCC BASE *U *L...
  • Page 32 PLATE T AS ■ F1-3 F1-2 F1-1 PART NAME PART CODE SPECIFICATION Q'TY REMARK PLATE *T AS 36141-0005808 PERSIA PJT F1-1 FRAME PLATE *F 36121-0020401 ABS, HG0760/G62156/GY-349A PLATE *T MFC, SILVER F1-2 PLATE *T 36141-0003101 12TX577X504 F1-3 FRAME PLATE *R 36121-0001201 ABS SPRAY EXPLODE VIEW AND PARTS LIST...
  • Page 33: Functions Of The Control Panel

    6. FUNCTIONS OF THE CONTROL PANEL DWD-HB143**/HC123** (The 3rd Panel) ■ Press this switch to turn the power on or off. Operation and temporary stop is repeated as it is pressed. When you want to change program in operating; Press the ‘Start/Pause’ button → Select the program that you want to change → Press the ‘Start/Pause’ button again.
  • Page 34 DWD-HB144**/HC124** (The 4th Panel) ■ Press this switch to turn the power on or off. Operation and temporary stop is repeated as it is pressed. When you want to change program in operating; Press the ‘Start/Pause’ button → Select the program that you want to change → Press the ‘Start/Pause’ button again.
  • Page 35: Functions Of The Controller

    7. FUNCTIONS OF THE CONTROLLER General Course Sequence Chart[DWD-HB143**/HB144**/HC123**/HC124**] WASHER PROCESS SELECTABLE Hand Rinse Sports Quick Baby Drum Cotton Synthetics Wool Intensive Duvet Wash +Spin Wear Wash Care Clean COURSE TIME(min) Low CHE Mid CHE Mid CHE Low CHE Low CHE Mid CHE Mid CHE Low CHE...
  • Page 36 Specialized Course Sequence Chart[DWD-HB143**/HB144**/HC123**/HC124**] MIDDLE OTHER EUROPE PERU CHILE MEXICO SAUDI CHINA EAST COUNTRIES PROCESS SELECTABLE 40°C 60°C Prue Wash Smart Wash Eco Logico Batik Care Abaya Thobe Spin Eco Whites COURSE TIME(min) Mid CHE Mid CHE Mid CHE Mid CHE Low CHE Low CHE Low CHE...
  • Page 37: Function Of The Convenient Service

    8. FUNCTION OF THE CONVENIENT SERVICE The test mode of the operation ■ You can check the PCB AS and the operation of the washing machine simply. • The method to test and operate 1 Press the Power button. 2 Press the 'Spin' button 3 times while press the 'Temp.' button. At this time, the version is displayed on the Custom LED 3 Whenever the 'Temp.' button is pressed, the washing machine is operated as following.
  • Page 38 The spinning test mode ■ You can continually spin the washing machine with constant speed. • The method to test and operate 1 Press the Power button. 2 Press the 'Time Delay' button 3 times while press 'Temp.' button. 3 '400' displays on '18:88 LED'. 400 means the spinning rpm. You can adjust the spinning rpm by pressing Spin button.
  • Page 39: Troubleshooting Guide

    9. TROUBLESHOOTING GUIDE This wahing machine is equipped with automatic safety function which detect and diagnose faults at an early stage and react appropriately. When the machine does not function properly or does not fuction at all, check the following points. SYMPTOM CAUSE SOLUTION...
  • Page 40 SYMPTOM CAUSE SOLUTION Electronical power cord may not be Make sure plug fits tightly in wall plugged in or connection may be loose. outlet. Reset circuit breaker or replace House fuse blown, circuit breaker fuse. Washer does not start. tripped, or a power outage has Do not increase fuse capacity.
  • Page 41 MESSAGE ERROR CAUSE SOLUTION The water tap is closed. Open the water tap. The filter of the valve inlet is clogged. Clean the filter of the valve inlet. The valve inlet is an inferior product or broke down. Change the valve inlet. WATER INLET The water level sensor (sensor pressure) is an inferior Change the water level sensor...
  • Page 42 MESSAGE ERROR CAUSE SOLUTION WATER TEMP. The water temp. is over 45˚C in delicate & wool course. Change the thermistor wash. ERROR (The thermistor wash is an inferior product or broke down.) HEATER WASH The heater wash dose not work. Change the heater wash. ERROR (The water temp. doesn't rise over 2˚C during 15min.) HEATER WASH OVERHEATING The heater worked without the water in the tub. Check the water level and the heater wash.
  • Page 43: Wiring Diagram

    10. WIRING DIAGRAM • DD MOTOR TYPE WIRING DIAGRAM...
  • Page 44 • UNIVERSAL MOTOR TYPE WIRING DIAGRAM...
  • Page 45 DONGBU DAEWOO ELECTRONICS CORP. Dongbu Financial Center, 432, Teheran-ro, Gangnam-gu, Seoul 135-523, Korea S/M NO. : PRINTED DATE: May. 2016...
  • Page 46 ABOUT THIS MANUAL VISION CREATIVE, INC. 서울 종로구 통의동 6번지 이룸빌딩 4층 담 당 신준수 님 DWD-HB143**/HB144** M O D E L DWD-HC123**/HC124** DWD-GN123** (S/M) 접 수 2016.05.11 M E M O 총 45p (A4) 16.05.11-표지, 표지뒤, 1p, 2p, 3p, 4p, 6p, 11p, 12p, 25p, 26p _ 11p 16.05.16-1p, 2p, 3p, 27p, 28p _ 5p 16.06.01-25p, 26p, 27p, 28p, 29p, 30p, 35p, 36p (페이지...

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