Message (Support Code) Appears - Canon G1020 Series Online Manual

Message (Support Code) Appears

This section describes some of the messages that may appear.
Note
• A support code (error number) is displayed for some errors. For details on errors that have support
code, see List of Support Code for
If a message appears on the computer, see below.
Error Regarding Power Cord Being Unplugged Is Displayed (Windows)
Writing Error/Output Error/Communication Error (Windows)
Other Error Messages (Windows)
Error Regarding Power Cord Being Unplugged Is Displayed (Windows)
The printer may have been unplugged while it was on.
Check the error message that appears on the computer and click OK.
The printer starts printing.
See Unplugging the Printer
Writing Error/Output Error/Communication Error (Windows)
If the ON lamp is off, make sure printer is plugged in and turn on.
Check1
The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit.
Make sure USB cable is securely plugged in to printer and computer.
Check2
When the USB cable is securely plugged in, check the following:
• If you are using a relay device such as a USB hub, disconnect it, connect the printer directly to the
computer, and retry the printing. If printing starts normally, there is a problem with the relay device.
Contact the vendor of the relay device.
• There could also be a problem with the USB cable. Replace the USB cable and retry the printing.
Make sure Printer Driver is installed correctly.
Check3
Uninstall the Printer Driver following the procedure described in Deleting the Unnecessary Printer Driver and
click here to reinstall it.
Check device status from your computer.
Check4
Follow the procedure below to check the device status.
1. Select Control Panel > Hardware and Sound > Device Manager.
Note
• If the User Account Control screen appears, select Continue.
Error.
to unplug the printer correctly.
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