Pop-Up Windows, Javascripts And Java Permissions; Table 158 Troubleshooting The Password; Table 159 Troubleshooting Telnet - ZyXEL Communications P-335WT User Manual

P-335 Series User's Guide
Table 157 Troubleshooting Restricted Web Pages and Keyword Blocking
PROBLEM
Parental
Control is
configured
correctly, but I
can still
access
restricted web
pages.
Problems with the Password

Table 158 Troubleshooting the Password

PROBLEM
Cannot access the
Prestige.
Problems with Remote Management

Table 159 Troubleshooting Telnet

PROBLEM
Cannot access the
Prestige from the
LAN or WAN.

41.5.1 Pop-up Windows, JavaScripts and Java Permissions

In order to use the web configurator you need to allow:
• Web browser pop-up windows from your device.
• JavaScripts (enabled by default).
393
CORRECTIVE ACTION
Restart the device to clear the cache.
The content filter server may be unavailable. The View Logs screen can display
content filtering log messages. See the Log Descriptions appendix for a list of possible
log messages. In the View Logs screen copy and paste the log messages and e-mail
them to customer support with an explanation of the problem.
If you still have problems, contact your vendor or customer support for further advice.
CORRECTIVE ACTION
The password field is case sensitive. Make sure that you enter the correct
password using the proper casing.
Use the Reset button to restore the factory default configuration file. This will
restore all of the factory defaults including the password; see section
details.
CORRECTIVE ACTION
Refer to Chapter 15
possible.
When NAT is enabled:
• Use the Prestige's WAN IP address when configuring from the WAN.
• Use the Prestige's LAN IP address when configuring from the LAN.
for scenarios when remote management may not be
2.3 for
Chapter 41 Troubleshooting