Sceptre C27 User Manual page 26

Problem
If you are using HDMI or DP, please try out VGA to see if
I CANNOT GET THE you are able to achieve that resolution. If your VGA can
RESOLUTION then, your video card
1920 x1080 resolutions.
Sometimes your video card will not read the monitor
correctly and will not allow you to achieve the resolution you
want. Rebooting your computer will solve the situation.
up to date. You can find what video card you have by
diagnostic window pops up, click on the DISPLAY tab. The
program will tell you what video chipset you have. Copy that
name then search it with an online search engine like
and search for newer drivers. If updating your drivers does
not work, you probably have one of the older video cards
upgrade your video card to a newer one.
I DO NOT HEAR ANY Check your 3.5 mm mini-jack cable and see if it is
SOUND FROM THE connected correctly between the computer and the monitor.
SPEAKERS Check the volume of your computer and also the volume of
the monitor.
Sometimes having older video cards this type of problem
THE VIDEO IS TOO might happen due to newer LEDs having to provide HD
BRIGHT NO MATTER video capability and not being fully compatible with older
WHAT I ADJUST video cards. You can try adjusting the contrast to a lower
value and adjust the brightness to compensate.
THE WORDS AND need to switch resolution to the native 1920 x 1080 at 60 Hz
VIDEO ARE TOO
BLURRY not forget to AUTO ADJUST.
If the words are still blurry, please try enabling or disabling
CLEAR TYPE function from windows.
Sometimes the colors are not correct because your VGA or
THE COLORS ARE DP or HDMI cable is loose or corrupt. Please try
NOT CORRECT reconnecting your cable or swap out your current cable to
see if the problem persists.
HOW DO I RESET Make sure there is a valid video signal to the monitor and
THE MONITOR press menu to open the OSD. Look for ALL RESET under
the OTHERS options.
SCEPTRE C27 FHD Display User Manual
Possible solutions
cannot support widescreen
- 26 -
www.SCEPTRE.com