Troubleshooting - Sceptre C27 User Manual

Troubleshooting

Problem
DISPLAY IS To stabilize and clarify your display, use the AUTO ADJUST
UNCLEAR AND function or change
UNSTABLE setting 1920 x 1080 at 60Hz, then AUTO ADJUST.
Make sure you switched to the correct source. Check both
THERE IS NO LED sources to see video is on the other source. Check your
DISPLAY or video cable. It might be corrupt. Swap out the video cable for
SCREEN SAYS NO another one to see if the monitor will work. Check your
SIGNAL power plug. See if it is fully plugged in on both the monitor
and the wall.
If you have a CRT monitor, please connect the CRT monitor to
MONITOR SAYS the computer and change the refresh rate down to 60 Hz via
60 Hz has been change you can then use the LED on the
computer.
make sure both the C27 LED monitor and your computer is
turned off.
You need to have a valid video signal going through the monitor
OSD before you can turn on the OSD.
SCEPTRE C27 FHD Display User Manual
Possible solutions
1. To change the setting go to display settings by right
clicking on your desktop with nothing selected.
Choose the PROPERTIES option.
2. Click on the SETTINGS tab, verify the resolution is
NOT higher than 1920 x 1080, and click on the
ADVANCED button.
3. Click on the MONITOR tab and change the refresh
rate to 60 Hz.
4. Click on OK 2-3 times to finalize your change.
1. Turn on the LED monitor and the computer.
2. While the co
on your keyboard continuously until a selection menu
3.
video card driver and monitor driver by using either
4.
the drivers, please reboot your computer and you
should be able to see windows. Please install your
monitor driver first, then your video card driver.
Please remember to make sure your refresh rate
should be at 60Hz.
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