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Troubleshooting Tips
The following tips address some of the most frequently asked service questions regarding coffee brewing. Please use these as quick solution guides
before calling for onsite service.
PROBLEM:
Brewing Time Takes Too Long
THINGS TO DO:
Check that spray head is not clogged or partially blocked.
PROBLEM:
Weak Coffee
THINGS TO DO:
Check that coffee is level in the brew basket before brewing.
Check that spray head is not missing.
Check that spray head is not clogged or partially blocked.
Check that only one filter is placed inside the brew basket.
PROBLEM:
Strong or Bitter Coffee
THINGS TO DO:
Check that coffee is level in the brew basket before brewing.
Check to see that spray head and surrounding areas are clean.
Check to see that fresh coffee isn't being added to old coffee.
Check to make sure the satellites are clean.
Throw out grounds and rinse brew basket immediately after brewing.
PROBLEM:
LCD is Displaying a Water Level Error Code
THINGS TO DO:
Check that water source is on.
Error Message
AN ERROR MESSAGE WILL APPEAR ON THE SCREEN IN THE EVEN OF A MALFUNCTION UNDER THE FOLLOWING CONDITIONS:
Water Level Overflow
Break in temperature Control Circuit
Excess Temperature in Heating Tank
To turn off an error message, press the D button for five seconds.
WILBUR CURTIS CO.
ERROR MESSAGE
1-(800)-000-0000
Water Level Error
1-(800)-000-0000
Sensor Error
1-(800)-000-0000
Over Temp. Error
|
6913 ACCO STREET, MONTEBELLO, CA 90640
DESCRIPTION
FILL RUN ERROR/
OVERFLOW
OPEN PROBE
EXCESS TEMPERATURE
|
800-421-6150
|
323-837-2300
|
FAX 323-837-2406
CAUSE
The fill solenoid has either
run for more than 10 minutes
on the initial tank fill or 1
minute, 30 seconds in normal
operation.
Break in the temperature
thermistor circuit.
The sensor is reading the
temperature in the heating
tank has risen above 210º.
|
WWW.WILBURCURTIS.COM
F-XXXX vNC
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