United Technologies Interlogix UltraSync Training Manual

United Technologies Interlogix UltraSync Training Manual

Smart home management hub

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Smart Home Management Hub
© 2017 United Technologies Corporation.

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Summary of Contents for United Technologies Interlogix UltraSync

  • Page 1 Smart Home Management Hub © 2017 United Technologies Corporation.
  • Page 2 Understand the UltraSync™ smart home management hub system Install a basic UltraSync system Set up devices, zones and users Add UltraSync to a Wi-Fi network Download and install the management app (UltraSync) to a smart device © 2017 United Technologies Corporation. Slide 2...
  • Page 3 UltraSync SMART HOME MANAGEMENT HUB ™ Training Objectives Arm/Disarm System Add Cameras Add Z-Wave devices Modules • Locks • Thermostats • Customize your UltraSync © 2017 United Technologies Corporation. Slide 3...
  • Page 4 Connecting to UltraSync via web browser VII. Connecting UltraSync to a Wi-Fi network VIII. Connecting UltraSync to LAN (optional) Learning wireless sensors Learning hardwire sensors How to bypass a sensor XII. Adding users © 2017 United Technologies Corporation. Slide 4...
  • Page 5 (Local or remote) •Web server – from a mobile device or computer using a web browser to connect wirelessly to UltraSync and perform a complete system configuration. (Local) © 2017 United Technologies Corporation. Slide 5...
  • Page 6 DLX900 – a remote downloader that enables complete system • configurations and firmware updates and patches. DLX900 may be used for unique programming of a single panel or for batch updates to multiple panels. (Remote) © 2017 United Technologies Corporation. Slide 6...
  • Page 7 Cellular modem (optional) • Local and Secured Remote programming • Webserver • App (Android®, iOS®) • Integrated keypad (Front Panel Local) • Downloader (DLX900) software • Wall mount or optional desk stand (ZW-DS01) • © 2017 United Technologies Corporation. Slide 7...
  • Page 8: Features And Benefits

    Internal piezo (85dB at 10ft) • Battery back-up • 802.11 Wi-Fi • 3G Cellular radio support • Local LAN connection (IEEE 802.3 compliant) • * Can be Zone doubled to 4 hardwire zones N/C contacts only © 2017 United Technologies Corporation. Slide 8...
  • Page 9 Convenient Local and remote system management • Z-Wave control • Lights • Thermostats • Locks • Cameras • Live and event recording playback • Scenes and schedules • 16 scenes with16 actions • © 2017 United Technologies Corporation. Slide 9...
  • Page 10 UltraSync panel with wall bracket (ZW-6400) • 9VDC power pack • Backup battery pack • Input/output leads • Quick reference guide • Optional desk stand (ZW-DS01) • Installation and user manuals: http://www.interlogix.com/ultrasync-for- • dealers/ © 2017 United Technologies Corporation. Slide 10...
  • Page 11 UltraSync SMART HOME MANAGEMENT HUB ™ Front of UltraSync © 2017 United Technologies Corporation. Slide 11...
  • Page 12 UltraSync SMART HOME MANAGEMENT HUB ™ Back of UltraSync Tamper Cellular Radio Battery Bay Input/Output Cellular Connector Antenna Power Connector Connector Reset Ethernet Button Connector Piezo Speaker © 2017 United Technologies Corporation. Slide 12...
  • Page 13 • Location of wireless zones • Repeater for wireless intrusion zones • Homeowner’s router/switch • Cat 5e or Cat 6 reach and capabilities • Need for Wi-Fi for IP devices • Z-wave device type and location © 2017 United Technologies Corporation. Slide 13...
  • Page 14 Align the UltraSync panel to the Make sure power cable can reach UltraSync panel top clips on the wall bracket, once mounted to the then slide the panel into place so bracket. it sits flat against the wall. © 2017 United Technologies Corporation. Slide 14...
  • Page 15 SMART HOME MANAGEMENT HUB ™ Mounting UltraSync (ZW-DS01) UltraSync also comes with an optional desk stand to place on a secure, flat surface if user/installer does not want to mount it on a wall. © 2017 United Technologies Corporation. Slide 15...
  • Page 16 Powering UltraSync Make sure power cable runs alongside of battery, not underneath, to the battery port. Plug power cable into back of the unit • Battery backup will charge while power is connected • © 2017 United Technologies Corporation. Slide 16...
  • Page 17 UltraSync SMART HOME MANAGEMENT HUB ™ DOWNLOADING & INSTALLING ULTRASYNC © 2017 United Technologies Corporation. Slide 17...
  • Page 18 ® App Store or from Google Play ™ Store 1. Search for “UltraSync” 2. Install application 3. Click on the icon to launch application 4. Click the “+” to add a new account © 2017 United Technologies Corporation. Slide 18...
  • Page 19: Configuring A Site

    UltraSync SMART HOME MANAGEMENT HUB ™ CONFIGURING A SITE © 2017 United Technologies Corporation. Slide 19...
  • Page 20 SMART HOME MANAGEMENT HUB ™ Configuring a UltraSync site on UltraSync Once you have downloaded the UltraSync app onto the smart device, you can begin UltraSync site setup. Click the “Add” to configure a site © 2017 United Technologies Corporation. Slide 20...
  • Page 21 User Name is for any authorized user on the system PIN is for any authorized user on the system To change User Name  and PIN, log in to web server © 2017 United Technologies Corporation. Slide 21...
  • Page 22 UltraSync SMART HOME MANAGEMENT HUB ™ Configuring a UltraSync site on UltraSync Click the “Done” button to save Click the site name you just created App will now connect to UltraSync © 2017 United Technologies Corporation. Slide 22...
  • Page 23 UltraSync SMART HOME MANAGEMENT HUB ™ CONNECTING TO ULTRASYNC VIA WEB BROWSER © 2017 United Technologies Corporation. Slide 23...
  • Page 24 To activate Wi-Fi Discovery mode: Press “Menu” • Press the “9” key • Enter PIN number or installer PIN • Press “Enter” • Press “8” • Then press “Menu” and “Menu” • © 2017 United Technologies Corporation. Slide 24...
  • Page 25 No password is needed to connect • Open a web browser on laptop, smart phone or tablet, and in the address • bar type: “192.168.1.3” Sign-in screen will appear • Username: installer • Password: 9713 • © 2017 United Technologies Corporation. Slide 25...
  • Page 26 UltraSync SMART HOME MANAGEMENT HUB ™ Initially Connecting UltraSync Once logged in, select “Settings” to program UltraSync © 2017 United Technologies Corporation. Slide 26...
  • Page 27 Setting Selector dropdown list Enter the “Web Access • Passcode” This code enables the ability • of remote access and is unique to each end user Code needs to be 8 digits long • © 2017 United Technologies Corporation. Slide 27...
  • Page 28: Wireless Lan Setup

    Click “Scan for Wireless network” • and wait unit all networks are identified Locate and select the proper • network* Enter the passcode for that • network Click “OK” • *Wireless router must support 802.11b or 802.11g © 2017 United Technologies Corporation. Slide 28...
  • Page 29 UltraSync SMART HOME MANAGEMENT HUB ™ CONNECTING ULTRASYNC TO A WIRED LAN CONNECTION (OPTIONAL) © 2017 United Technologies Corporation. Slide 29...
  • Page 30: Wired Lan Setup

    Write down the IP address • If you hear “IP Address is not configured,” wait 30 seconds and try • again Enter the IP address into address bar of a web browser and log in © 2017 United Technologies Corporation. Slide 30...
  • Page 31 UltraSync SMART HOME MANAGEMENT HUB ™ CELLULAR 3G SETUP © 2017 United Technologies Corporation. Slide 31...
  • Page 32 Connect USB 3G cellular modem to the USB lead • Place modem inside the UltraSync panel and replace cover • Check signal level. If signal is low, connect optional 6’ external antenna • © 2017 United Technologies Corporation. Slide 32...
  • Page 33 UltraSync SMART HOME MANAGEMENT HUB ™ LEARNING WIRELESS SENSORS © 2017 United Technologies Corporation. Slide 33...
  • Page 34 UltraSync SMART HOME MANAGEMENT HUB ™ Learning Wireless Sensors Press the Menu icon Go to “Settings” and select “Sensors” © 2017 United Technologies Corporation. Slide 34...
  • Page 35 UltraSync SMART HOME MANAGEMENT HUB ™ Learning Wireless Sensors Press the “Learn” button Configure “Sensor Name” and settings Press “Save” © 2017 United Technologies Corporation. Slide 35...
  • Page 36 UltraSync SMART HOME MANAGEMENT HUB ™ ADDING & EDITING USERS © 2017 United Technologies Corporation. Slide 36...
  • Page 37: Types Of Users

    Duress – This code will disarm the system while sending in a silent • signal to the Central Station. Custom – allows the configuration of schedules when the PIN is active. • © 2017 United Technologies Corporation. Slide 37...
  • Page 38: Adding Users

    Installer and Master: Log in with Master Code Press “More” Go to “Users” and select “Add” Input user information Select the type of user Set start and end dates and time Press “Save” © 2017 United Technologies Corporation. Slide 38...
  • Page 39 SMART HOME MANAGEMENT HUB ™ Editing User PIN Each user can edit their own Log onto panel with your current • Go to “Users” and select • “Change PIN” Edit PIN and press “Save” • © 2017 United Technologies Corporation. Slide 39...
  • Page 40: Arming And Disarming

    UltraSync SMART HOME MANAGEMENT HUB ™ ARMING AND DISARMING © 2017 United Technologies Corporation. Slide 40...
  • Page 41 This gives you peace of mind even when you are home. Disarm – Only intrusion/burglary sensors such as doors, windows and motion sensors are disarmed. Environmental sensors, such as smoke and carbon monoxide, stay active at all times. © 2017 United Technologies Corporation. Slide 41...
  • Page 42 UltraSync SMART HOME MANAGEMENT HUB ™ How to Arm/Disarm System Stay Stay Instant Away © 2017 United Technologies Corporation. Slide 42...
  • Page 43 How to Arm/Disarm System UltraSync Panel Arming the system can be initiated from a web browser directly connected to the panel, from the UltraSync App UltraSync app or from the UltraSync panel. PC Webserver © 2017 United Technologies Corporation. Slide 43...
  • Page 44 UltraSync Panel To disarm the system, press the “OFF” button If there is a sensor that • is currently active; the icon bar will be Yellow UltraSync App instead of blue PC Webserver © 2017 United Technologies Corporation. Slide 44...
  • Page 45 UltraSync SMART HOME MANAGEMENT HUB ™ HOW TO BYPASS A SENSOR © 2017 United Technologies Corporation. Slide 45...
  • Page 46: Bypass A Sensor

    Bypassed sensors are automatically unbypassed when the arming level is changed to a level where the sensor is not active. © 2017 United Technologies Corporation. Slide 46...
  • Page 47 Security system must be disarmed (turned off) before bypassing sensors. After bypassing your selected sensors, your security system must • be armed (turned on) in either the away or stay mode to secure the remaining sensors © 2017 United Technologies Corporation. Slide 47...
  • Page 48: Chime Feature

    UltraSync SMART HOME MANAGEMENT HUB ™ CHIME FEATURE © 2017 United Technologies Corporation. Slide 48...
  • Page 49 Each sensor can be individually enabled to chime Can be configured to sounds a “ding” chime, annunciate a pre-configured name or announce a recorded name. © 2017 United Technologies Corporation. Slide 49...
  • Page 50: Adding Cameras

    UltraSync SMART HOME MANAGEMENT HUB ™ ADDING CAMERAS © 2017 United Technologies Corporation. Slide 50...
  • Page 51 Setting Selector dropdown list Press the “Scan for new cameras” button Install the camera according • to manufacturers recommendations The camera must be on the • same network as the UltraSync panel © 2017 United Technologies Corporation. Slide 51...
  • Page 52 UltraSync SMART HOME MANAGEMENT HUB ™ ADDING / REMOVING Z-WAVE DEVICES © 2017 United Technologies Corporation. Slide 52...
  • Page 53 Adding Z-Wave Devices Log in as Installer Select “Z-Wave Add/Remove” from the Settings Selector dropdown menu Press “Add” Press “Mate, Configure or Add” button on device Select Room Location Enter Name of device Press “Save” © 2017 United Technologies Corporation. Slide 53...
  • Page 54: Removing Z-Wave Devices

    UltraSync SMART HOME MANAGEMENT HUB ™ Removing Z-Wave Devices To remove a Zwave device, Press“Remove” Press the “Mate, Configure or Add” button on the device Press “Save” © 2017 United Technologies Corporation. Slide 54...
  • Page 55 UltraSync SMART HOME MANAGEMENT HUB ™ HOW TO PROGRAM KEYPAD © 2017 United Technologies Corporation. Slide 55...
  • Page 56 UltraSync SMART HOME MANAGEMENT HUB ™ How to Program Keypad To program or configure anything from the UltraSync keypad, press the “Menu” button and follow the voice commands © 2017 United Technologies Corporation. Slide 56...
  • Page 57 UltraSync SMART HOME MANAGEMENT HUB ™ Quick Reference Guide © 2017 United Technologies Corporation. Slide 57...
  • Page 58 UltraSync SMART HOME MANAGEMENT HUB ™ CENTRAL STATION RESELLERS © 2017 United Technologies Corporation. Slide 58...
  • Page 59 CMS (Criticom) Quick Response Central Security BPG Price’s Alarms Design Communications Security Partners Centrale d’alarme de Bromont ESC Central Southwest Dispatch General Monitoring US Monitoring Global Monitoring Solutions Wright Hennepin Guardian Alarm Systems © 2017 United Technologies Corporation. Slide 59...
  • Page 60 • Dealers needs to include the following in their email… 1. Name and contact details 2. Company name 3. The state in which they are located 3. Time it takes to get setup varies (0-14 days) © 2017 United Technologies Corporation. Slide 60...
  • Page 61 UltraSync SMART HOME MANAGEMENT HUB ™ UltraSync Dealer On-Boarding Process Hand-out © 2017 United Technologies Corporation. Slide 61...
  • Page 62: Support Information

    UltraSync SMART HOME MANAGEMENT HUB ™ SUPPORT INFORMATION © 2017 United Technologies Corporation. Slide 62...
  • Page 63 For additional information on the UltraSync smart home management hub system, contact your local Interlogix District Sales Manager. General Pre-Sales Inquiries: • presales@interlogix.com Tech Support: • Interlogix.com/support • +1-855-286-8889 (8am – 8pm EST, M-F) • techsupport@interlogix.com © 2017 United Technologies Corporation. Slide 63...
  • Page 64 UltraSync SMART HOME MANAGEMENT HUB ™ © 2017 United Technologies Corporation. Slide 64 © 2015 United Technologies Corporation. All rights reserved. All trademarks are the property of their respective owners.

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