Epson Stylus Color 980 Manual page 180

If USB Printer appears under Other Devices, the USB printer
device driver is not installed correctly. If EPSON Stylus
COLOR 980 appears, the printer driver is not installed
correctly.
If neither USB Printer nor EPSON Stylus COLOR 980 appears
under Other Devices, click Refresh or unplug the USB cable
from the printer, then plug it into the printer again.
4. Under Other Devices, select USB Printer or EPSON Stylus
COLOR 980, then click Remove. Then click OK.
5. When the following dialog box appears, click OK. Then click
OK again to close the Properties window.
6. Turn off both the printer and the PC. Then, install the drivers
again, following the instructions in the Setup Guide.
10-4
Troubleshooting