Epson Stylus Color 980 Printer Basics Manual

Epson stylus color 980: user guide.
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EPSON Stylus Color 980
Printer Basics

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  • Page 1

    EPSON Stylus Color 980 EPSON Stylus Color 980 Printer Basics Printer Basics CPD-10632...

  • Page 2: Epson Stylus Color, Photo Quality Ink Jet Paper

    ® EPSON Ink Jet Papers Use EPSON paper and inks to get the same photo quality results that earn EPSON printers all of their awards! EPSON papers are specially coated to work with EPSON’s quick drying inks. You’ll notice that when prints come out of your printer, you can immediately handle them.

  • Page 3: Printer Basics

    Printer Basics Printed on recycled paper...

  • Page 4: Copyright Notice

    SEIKO EPSON CORPORATION. The information contained herein is designed only for use with this EPSON printer. EPSON is not responsible for any use of this information as applied to other printers.

  • Page 5: Table Of Contents

    Contents WELCOME! About Your Software About Your Documentation Warnings, Cautions, Notes, and Tips Viewing Your Electronic Printer Manual Watching Your Printer Movies PRINTING FROM START TO FINISH Printing with Windows Loading Paper Opening the Printer Software Selecting Printer Software Settings Controlling Printing Printing on a Macintosh Loading Paper...

  • Page 6: Table Of Contents

    Problems with Printing Problems Getting Good Print Quality Problems with Paper Feeding Solving Miscellaneous Printout Problems Uninstalling Printer Software Uninstalling Windows Software Uninstalling Macintosh Software Reinstalling Printer Software Where To Get Help EPSON Technical Support Creative Software Technical Support viii...

  • Page 7: Table Of Contents

    NOTICES Windows System Requirements Macintosh System Requirements ENERGY STAR Compliance Important Safety Instructions Ink Cartridge Safety Instructions FCC Compliance Statement Declaration of Conformity Limited Warranty INDEX...

  • Page 8: Welcome, About Your Software

    EPSON offers a variety of networking and IEEE 1394 (FireWire ) options for your printer. Visit EPSON’s web site at for complete information. About Your Software The printer software CD-ROM that came with your printer includes all the software you need for printing. (You must have a CD-ROM or DVD drive installed on your computer.)

  • Page 9: About Your Documentation, Warnings, Cautions, Notes, And Tips

    About Your Documentation To set up your printer and install its software, see the Start Here poster. This book contains system requirements, important safety information, and instructions on: viewing your electronic Reference Guide and Fix-it Flix printer movies ® ® printing with Windows or on a Macintosh maintaining the printer...

  • Page 10: Viewing Your Electronic Printer Manual

    DVD drive icon, then double-click the icon. EPSON Macintosh: Double-click the icon in the CD-ROM window. (If the EPSON window doesn’t open, double-click your CD-ROM icon. EPSON The Main Menu appears: 3. Click View EPSON . You see this Documentation screen:...

  • Page 11

    , and click Start Programs EPSON ESC980 Guide Macintosh: Open the folder and double-click EPSON Stylus COLOR 980 View Reference Guide When you first open the Reference Guide, you see this screen: Click here to expand the table of contents...

  • Page 12: Watching Your Printer Movies

    1. Insert your printer software CD-ROM. 2. Windows: Double-click , double-click your CD-ROM My Computer drive icon, then double-click the icon. EPSON Macintosh: Double-click the icon in the CD-ROM window. (If the EPSON window doesn’t open automatically, double-click the CD-ROM icon.) EPSON...

  • Page 13

    The Main Menu appears: 3. Click View EPSON . You see this Documentation screen: 4. Click . The main screen for the printer movies appears: Watch Printer Movies 5. Click the poster for the movie you want to see. If necessary, select an option on...

  • Page 14: Printing From Start To Finish, Printing With Windows, Loading Paper

    Follow the instructions in these sections: “Printing with Windows” below “Printing on a Macintosh” on page 12 If you’re already familiar with EPSON ink jet printing, you can skip ahead to these sections: “Printing on Envelopes” on page 16 “Printing on Both Sides of the Paper” on page 17 “Selecting the Correct Media Type”...

  • Page 15: Opening The Printer Software

    Click here to open your printer software Make the following selections on the Print dialog box: Make sure your printer is selected. EPSON Stylus COLOR 980 Click the button. (If you see a Setup, Printer, or Options button, click Properties it. Then click on the next screen.)

  • Page 16: Selecting Printer Software Settings

    Selecting Printer Software Settings Once you click , you see your printer software Properties dialog box: Properties Select the type of paper you loaded Select the Ink color Select Automatic mode Select higher-quality or faster printing Click OK Make the following settings: Choose the Media Type for your paper (click the arrow to display the list).

  • Page 17

    , and then select Start Settings Printers 2. Right-click your printer icon. EPSON Stylus COLOR 980 3. Select one of the following: (if you’re running Windows 95 or 98) Properties (if you’re running Windows 2000) Printing Preferences (if you’re running Windows NT).

  • Page 18: Controlling Printing

    Controlling Printing At the Print dialog box, click , depending on your application) to start Print printing. Click OK to start printing After a moment, the Progress Meter appears and shows the progress of your print job. You can use the buttons to cancel, pause, or restart printing. You can also see how much ink you have left.

  • Page 19: Printing On A Macintosh, Loading Paper

    Printing on a Macintosh This section describes the basic steps for printing on a Macintosh. (To print with Windows, see page 7.) Loading Paper Don’t load paper above this arrow Slide paper against the Make sure your printer and right edge guide computer are turned on.

  • Page 20

    Printable Area settings Click OK Make the following selections on the page setup dialog box: Make sure your EPSON Stylus COLOR 980 printer ( ) is selected. (If the SC 980 printer model is incorrect, you need to select your printer in the Chooser; see the Start Here poster for instructions.)

  • Page 21

    Selecting Printer Software Settings Now open the File menu and click . You see the main printer settings dialog box Print for your application (your dialog box may look slightly different): Select the type of paper you loaded Select the Ink color Select Automatic mode Select higher-quality or faster printing...

  • Page 22

    EPSON from the Application menu at the right side of the menu bar to check the Monitor3 progress of your print job. You see the EPSON Monitor3 dialog box: Click to restart your print job Click to pause printing Click to cancel printing...

  • Page 23: Printing On Envelopes

    Printing on Envelopes You can load up to 10 envelopes at a time, flap Printable side up, edge first and printable side up. Place them flap side down against the right edge guide and slide the left edge guide against them. (You’ll get better results if you press each envelope flat before loading it, or load one envelope at a time.)

  • Page 24: Printing On Both Sides Of The Paper

    Printing on Both Sides of the Paper You can print on both sides of the page with your printer’s Double-Sided Printing option. This section includes instructions for standard double-sided printing. You can also view a short explanation of double-sided printing in the printer movies on your CD-ROM.

  • Page 25

    2. Windows: Select . Then choose on the File > Print Double-Sided Printing EPSON Stylus COLOR Properties Layout tab. Macintosh: Select . Then choose in the File > Page Setup Double-Sided Printing Page Setup dialog box. Macintosh Click here Windows 3.

  • Page 26: Selecting The Correct Media Type

    For this paper . . . Select this Media Type setting . . . Plain paper sheets or envelopes Plain paper EPSON 360 dpi Ink Jet Paper 360 dpi Ink Jet Paper EPSON Iron-On Cool Peel Transfer Paper EPSON High Quality Ink Jet Paper...

  • Page 28: Maintaining Your Printer, Cleaning The Print Head

    Maintaining Your Printer This section describes maintenance procedures to keep your printer working at its best and preparation steps for moving your printer. Follow the instructions here for: cleaning the print head (below) replacing an ink cartridge (on page 24) aligning the print head (on page 29) cleaning the printer (on page 30) transporting the printer (on page 31)

  • Page 29

    Or, with Windows, click , point to , then select . Right-click Start Settings Printers your printer icon in the Printers window. Then EPSON Stylus COLOR 980 select in Windows NT, Properties Document Defaults Printing Preferences Windows 2000). 3. Windows: Click the tab.

  • Page 30: Examining The Nozzle Check Pattern

    7. If the nozzle check pattern has no gaps in its lines, click Finish If the pattern has any gaps, click to clean the print head again. If you don’t Clean see any improvement after cleaning three or four times, check the solutions in “Problems Getting Good Print Quality”...

  • Page 31: Replacing An Ink Cartridge

    (Windows) or click the ink level icon in the printer driver or EPSON Monitor 3 utility (Macintosh). Use these EPSON ink cartridges within six months of installing them and before the expiration date on the package: Black ink cartridge T003011 (U.S.)

  • Page 32: Removing And Installing Ink Cartridges

    Removing and Installing Ink Cartridges This section describes how to replace an ink cartridge when the B black or A color ink out light is either flashing or on. If both lights are off and you want to replace an outdated ink cartridge, follow the procedure on page 27.

  • Page 33

    6. Lift the cartridge out of the printer and dispose of it carefully. Keep ink cartridges out of the reach of children and do not drink the ink. If ink gets on your hands, wash them thoroughly with soap and water.

  • Page 34: Replacing An Outdated Ink Cartridge

    Replacing an Outdated Ink Cartridge If an ink cartridge is more than six months old, you may need to replace it. How can you tell? You may notice that your printouts don’t look as good as they used to. If print quality doesn’t improve after cleaning and aligning the print head, you can replace one or both cartridges.

  • Page 35

    5. Pull up the ink cartridge clamp. The cartridge rises up from its holder. 6. Lift the cartridge out of the printer and dispose of it carefully. If ink gets on your hands, wash them thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. 7.

  • Page 36: Aligning The Print Head

    Load paper that’s at least 8.27 inches (210 mm) wide to prevent ink from spraying inside the printer and smudging your printouts. For the best results, load EPSON ink jet paper in the printer whenever you check the print head alignment.

  • Page 37: Cleaning The Printer

    Cleaning the Printer To keep your printer working at its best, you should clean it several times a year. Follow these steps: 1. Turn off the printer and wait for the Ppower light to go out. 2. Unplug the power cord and disconnect the printer cable. 3.

  • Page 38: Transporting The Printer

    Transporting the Printer If you move your printer some distance, you need to prepare it for transportation in its original box or one of a similar size. Follow these steps: To avoid damage, always leave the ink cartridges installed when transporting the printer.

  • Page 40: Problem Solving, Diagnosing Printer Problems, Checking The Control Panel Lights

    Then see “Problems and Solutions” on page 37 for solutions to common setup and printing problems. It’s a good idea to check EPSON’s support web site periodically for possible updates to your printer driver. Visit and check the section for your product to see if there is a new driver available, free of charge, for downloading to your computer.

  • Page 41

    Turn off the printer, open the cover, and check inside for any jammed paper. Then turn the printer back on. If the lights still flash and/or come on, contact your dealer or EPSON; see page 46 for information.

  • Page 42: Running A Printer Check

    If the check page doesn’t print, you may have a problem with your printer. Try the suggestions in “Problems and Solutions” beginning on page 37. If nothing seems to work, contact your dealer or EPSON as described on page 46.

  • Page 43: Identifying Printer Parts

    Identifying Printer Parts If you need help identifying the parts of the printer, refer to these illustrations: paper support right edge guide sheet printer cover feeder left edge guide output tray output tray extensions ink cartridge clamps control panel paper thickness lever...

  • Page 44: Problems And Solutions, Problems Setting Up The Printer Or Installing Software

    Ppower light is still flashing after five minutes, turn off the printer. If the light is still flashing when you turn it back on, contact your EPSON dealer or see “Where To Get Help” on page 45.

  • Page 45: Problems With Printing

    ® conflicts. Disable QuickDraw printer for use on a network. in the Extensions Manager. Make sure EPSON Monitor3 and Problems with Printing SC 980 are enabled, and then restart your Macintosh. Only the Ppower light is on, but You may have too many items in nothing prints.

  • Page 46: Problems Getting Good Print Quality

    Problems Getting Good Printing is too slow. Print Quality To achieve your printer’s fastest speed, a USB connection is recommended, You see banding (light lines) where possible. Your printer prints faster than your parallel port can transfer data, so printing may appear to pause while data transfer catches up.

  • Page 47

    Set the paper thickness lever to the Use EPSON papers to ensure position. Set the lever to the proper saturation and absorption position when you print on thicker of genuine EPSON inks. paper or envelopes. You may also Non-EPSON media may not be...

  • Page 48

    ™ Make sure the setting Turn off PhotoEnhance if you’re Media Type matches the paper you loaded. See printing a high-resolution image. page 19 for guidelines. Try using Automatic mode. See Make sure your paper isn’t page 9 (Windows) or page 14 damaged, old, dirty, or loaded face (Macintosh) for instructions.

  • Page 49: Problems With Paper Feeding

    Problems with Paper Paper jams inside the printer. Feeding Turn off your printer, open the cover, and remove all the paper that’s inside, Too many copies are printing. including any small pieces that may have torn off. Always pull jammed Make sure the settings is correct Copies...

  • Page 50: Solving Miscellaneous Printout Problems

    Check your software application software. (If you’re printing documentation for instructions on on EPSON Iron-On Cool Peel selecting the correct margins for Transfer Paper, the image should be your paper size. The margins must inverted so it looks correct when it’s...

  • Page 51: Uninstalling Printer Software, Uninstalling Windows Software, Uninstalling Macintosh Software

    Add/Remove Change/Remove Windows 2000). 3. In the next window, make sure your printer icon is EPSON Stylus COLOR 980 selected and click . Then follow the on-screen instructions. 4. If you’re using the USB port, click in the program EPSON USB Printer Devices list;...

  • Page 52: Reinstalling Printer Software, Where To Get Help

    Macintosh when you’re done. Where To Get Help If you need help with your printer or its software (or EPSON Software Film Factory), see the contact information in the next section. If you need help using the creative software that came with your printer, see page 47.

  • Page 53: Epson Technical Support

    Computer configuration Description of the problem You can purchase ink cartridges, paper, manuals, and accessories from the EPSON Store at (800) 873-7766, or visit the EPSON Store at (U.S. sales only). In Canada, please call (800) 873-7766 for dealer referral.

  • Page 54: Creative Software Technical Support

    Creative Software Technical Support If you need technical support for your creative software, please contact the software manufacturer as described below. Software Web site E-mail Telephone ArcSoft (510) 440-9901 PhotoImpression 8:30 to 5:30 2000 ArcSoft PhotoMontage 2000 Trellix Web —...

  • Page 56: Notices, Windows System Requirements

    Notices This chapter includes system requirements, safety instructions, legal notices, and other important information about your EPSON Stylus COLOR 980. Windows System Requirements To use your printer and its software, your system should have: ® An IBM compatible PC with at least a 486/25 MHz (for Windows 95 or ®...

  • Page 57: Macintosh System Requirements

    Macintosh System Requirements To use your printer and its software, your system should have: ® ™ ® An Apple iMac series or Power Macintosh G3 or G4 with USB port ® For iMac: Mac OS 8.5 or later (Mac OS 8.5.1 or later recommended) For Power Macintosh G3 or later: Mac OS 8.5.1 or later If your iMac is running OS 8.1, you need to upgrade your operating system before installing your printer software.

  • Page 58: Energy Star Compliance, Important Safety Instructions

    ENERGY STAR Compliance As an ENERGY STAR Partner, EPSON has determined that this product meets the ENERGY STAR guidelines for energy efficiency. The EPA ENERGY STAR office equipment program is a voluntary partnership with the computer and office equipment industry to promote the introduction of...

  • Page 59: Fcc Compliance Statement, Declaration Of Conformity

    (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Trade Name: EPSON Type of Product: Ink Jet Printer Model: EPSON Stylus COLOR 980: P120A...

  • Page 60: Limited Warranty

    You must provide a credit card number to secure the cost of the replacement printer in the event that you fail to return the defective one. If your printer is being repaired, Epson will direct you to send your printer to Epson or its authorized service center.

  • Page 61: Index

    Characters, incorrect, 43 Checking printer, 35 Cleaning Head Cleaning utility, 21 to 23 print head, 21 to 23 Help, EPSON, 45 to 46 printer, 30 High Quality Ink Jet Paper, 19 sheets, 19, 21, 30 High Speed setting, 39 Color problems, 41...

  • Page 62

    Media Type setting, 9, 14, 19 maintaining, 21 to 30 MicroWeave setting, 39 movies, 5 to 6 Mirror images, 43 noise, 38 Monitor3, EPSON, 15 parts, 36 Monitoring ink level, 11, 24 problems, 33 to 35, 38 Movies, printer, 5 to 6 status, 11, 15...

  • Page 63

    Quality/Speed setting, 9, 14 Uninstalling software, 44 USB, 44, 49, 50 Utilities Head Cleaning, 21 to 23 Print Head Alignment, 29 Reference Guide, 2, 3 to 5 Reinstalling software, 45 Watermark, 11, 15 Windows Safety instructions, 51 to 52 default settings, 10 Service, 45 to 47 printer status, 11 Smears, 16, 40...

  • Page 64: How To Order Epson Ink And Paper

    How to Order EPSON Ink and Paper To order EPSON ink cartridges and paper, contact your dealer or call the EPSON Store at (800) 873-7766 or visit our web site at (U.S. sales only). In Canada, please call (800) 873-7766 for dealer referral.

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