Downloading And Installing The Tracer Concierge App; Apple Mobile Devices; Android Mobile Devices; Connecting The App - Trane Tracer Concierge User Manual

Downloading and Installing the Tracer Concierge App

Downloading and Installing the Tracer Concierge
App
This section describes how to locate, download, and install the Tracer Concierge app for
Apple® mobile devices and Android™ mobile devices.

Apple Mobile Devices

Tracer Concierge app is available free from the Apple App Store. It is compatible with
iPhone, iPad, and iPod devices using iOS version 8, 9, 10. If your mobile device is using
a different version, the app may not operate as expected.
Using your mobile device, follow these instructions to download and install the mobile
app:
3. Tap the App store icon on your mobile device, which opens the Apple App Store.
4. In the search field, enter Trane, which will display a list of related apps.
5. Select the Tracer Concierge app. This is the free Apple App Store page for the app.
6. Tap Install App. The installation process begins.

Android Mobile Devices

Tracer Concierge app is available free from the Google Play store. It is compatible with
smartphones and tablets using Android operating systems V5.0 and up. If your device
is using a different version, the app may not operate as expected.
Using your mobile device, follow these instructions to download and install the app:
1. Tap the App Store icon, which opens the Google Play Store.
2. In the search field, enter Trane, which will display a list of related apps.
3. Select the Tracer Concierge app. This is the free Google Play Store page for the app.
4. Tap Install.
5. Tap Accept and Download. The installation process begins.

Connecting the App

To connect the Tracer Concierge app to your Tracer SC:
1. From the menu, tap Settings.
Figure 20. Mobile Connection
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