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Restore Your Data from a USB Storage Device
1
Connect your device to a USB storage device via a USB OTG cable.
2
On the External storage screen of your device, touch USB storage.
3
Select the backup you want to restore from the RESTORE FROM BACKUP list.
4
Select the data you want to restore, touch Restore, and enter the password as prompted.
Back Up with a NAS Device
You can back up your important data on a network-attached storage (NAS) device, also
known as a private cloud storage server. The NAS device provides shared folders for data
backup.
1
On the External storage screen of your device, touch Shared folder.
2
On your device, scan for available NAS devices using your Wi-Fi network, then touch an
applicable one to access and add its shared folders.
3
Touch BACK UP, select the data you want to back up, then touch Back up.
4
Follow the onscreen instructions to set the password and password hint. The data will be
encrypted and backed up. The password will be required if you want to restore your data
backup.
To reset the password, go to the Shared folder backup screen, then
password.
The new password is only valid for backups created thereafter.
Restore Your Data from an NAS Device
1
On the External storage screen of your device, touch Shared folder.
2
On your device, scan for available NAS devices using your Wi-Fi network, then touch an
applicable one to access and add its shared folders.
3
Select the backup you want to restore from the RESTORE FROM BACKUP list.
4
Select the data you want to restore, touch Restore, and enter the password as prompted.
Restore Your Device to Default Settings
Reset Network Settings
This operation will reset your Wi-Fi, mobile data network, and Bluetooth settings. It will not
change any other settings on your device or delete any data.
Go to Settings > System & updates > Reset, touch Reset network settings, then follow the
onscreen instructions to reset network settings.
Restore All Settings
This operation will reset all network settings, your lock screen password, and the home
screen layout. If your device supports fingerprint or facial recognition, the enroled fingerprints
Settings
> Reset
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