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Huawei Mate 10 User Manual

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  • Page 1 User Guide...

  • Page 2: Table Of Contents

    Contents Exciting Features Featured Usage Tips Camera Tips Manage Your Phone New Device New Device Configuration Gestures and Operations Take a Screenshot of Your Entire Screen Home Screen Navigation Bar Notification Panel and Status Bar Set a Lock Screen Password to Protect Your Privacy Home Screen Management Contacts Managing Business Cards...
  • Page 3 Navigate the Calendar Notepad Manage Your Notes to Keep Your Records in Order Utilities Use Recorder to Make Audio Notes HUAWEI ID and Multiple Users Set and Use Multiple Users Device Connection Connect Your Phone to Bluetooth Devices Desktop Mode...
  • Page 4 Contents Enable Storage cleaner Smart Assistance Access Phone Functions from Anywhere with Navigation Dock System Change the Input Method Enable Colour Correction General Settings Legal Notice Legal Notice Personal Information and Data Security Obtaining help For more information...

  • Page 5: Exciting Features

    Exciting Features Featured Usage Tips Pick Up to Lock Open Settings, go to Security & privacy > Face recognition. When enroling the face data, select Enable Pick up to wake device to enhance the Face unlock experience, and set the Face unlock method to Direct unlock.
  • Page 6 Exciting Features Use Portrait Mode to Take Stunning Portraits Want to make your selfies or group shots even more beautiful? Portrait mode provides you with customised options to make every photo beautiful and memorable. Enable Portrait mode and make your photos shine: Open Camera >...
  • Page 7 Exciting Features to stop shooting. After shooting, touch the camera thumbnail, and then touch above the photo to generate a 3D panoramic photo. Shooting scenery: Go to Camera > More > 3D panorama. Touch and hold , then follow the onscreen prompts to slowly move your Phone around your subject in one direction. Release to stop shooting.
  • Page 8 Exciting Features Download more shooting modes: Open Camera > More > Download > More. Select the shooting modes to download, and touch ADD. Update shooting modes: To update shooting modes, go to the More screen. The shooting modes with available updates will have red dots next to them. You can follow the onscreen prompts to update them.
  • Page 9 Exciting Features When shooting under sunlight, you can select . In a weak light environment, you can select Touch to adjust the colour temperature. If you want to give your photo a cosy, nostalgic tone, increase the K value. For a cold, calm or futuristic tone, select a lower K value. Adjust AF based on the shooting subject: On the Pro mode screen, touch , slide on the AF slider and drag your desired mode to the centre.

  • Page 10: Manage Your Phone

    Exciting Features Indoors Around 400 Night scenes Between 400 and 800 Adjust shutter speed: The shutter speed should be slow if the ambient light is low and fast when the ambient light is strong. The recommended shutter speed for static portraits is between 1/80 and 1/125.
  • Page 11 Exciting Features Set Your Home Screen Wallpaper Tired of default wallpapers? Set a photo you like as your home screen wallpaper to personalise your home screen. Open Settings, and then go to Home screen & wallpaper > Wallpaper. You can: Set a picture as your home screen wallpaper: Touch Gallery or select a preset wallpaper in your device, and follow the onscreen instructions to select Lock screen, Home screen or Both.
  • Page 12 Exciting Features Check that there are enough empty spaces on the home screen for the widget. If there is not enough space, add an empty screen page or free up some space on the current home screen page. Delete widgets: Touch and hold a widget on the home screen until your Phone vibrates, and then select Remove.

  • Page 13: New Device

    New Device New Device Configuration Pick Up to Lock Open Settings, go to Security & privacy > Face recognition. When enroling the face data, select Enable Pick up to wake device to enhance the Face unlock experience, and set the Face unlock method to Direct unlock.
  • Page 14 New Device Connect to a Wi-Fi Network: Open Settings, go to Wireless & networks > Wi-Fi, and enable Wi-Fi. Touch a Wi-Fi network to access it, and enter the network password or complete the authentication if required. Alternatively, you can scroll to the bottom of the menu, touch Add network, and follow the onscreen instructions to add a network hotspot by entering its name and password.

  • Page 15: Gestures And Operations

    Gestures and Operations Take a Screenshot of Your Entire Screen Use combo key to take screenshot: Simultaneously press and hold the Power button and the Volume down button to take a screenshot of the full screen. Use shortcut switch to take screenshot: Swipe down from the status bar and open the shortcuts panel, then touch to take a screenshot of the full screen.

  • Page 16: Home Screen

    Home Screen Navigation Bar Configure Your Navigation Bar Layout Using the navigation bar, you can conveniently access the home screen, return to the previous page, exit an app, or view recent apps used. To configure your navigation bar layout, go to Settings, then go to System >...

  • Page 17: Notification Panel And Status Bar

    Home Screen Switch to a recently used app: Swipe left or right on the screen to find the app you want to use, and touch the app tab. Close an app: Swipe up on the app tab to close the corresponding app. Close all apps: Touch to close all apps.

  • Page 18: Home Screen Management

    Home Screen unlock method > Pattern and draw the same pattern twice. The pattern must connect at least 4 dots. Set a password: A password made up of numbers, letters, and special characters is more secure than a PIN or pattern. For better security, use a password with 8 or more characters that includes numbers, letters, and special characters.
  • Page 19 Home Screen Delete a folder: Open the folder, touch , deselect all the apps, then touch OK. The folder will be deleted automatically and all the app icons in the folder will be moved to your home screen. Rename a folder: Open the folder, touch the folder name and enter a new name. Add or remove app icons from a folder: Open the folder, touch , select or deselect apps and then touch OK.
  • Page 20 Home Screen Modify screen page order: Touch and hold the screen page you want to move, then drag it to the desired position. Set a default home screen page: Touch in the upper part of the home screen to set the selected screen page as your default home screen page.
  • Page 21 Home Screen Check that there are enough empty spaces on the home screen for the widget. If there is not enough space, add an empty screen page or free up some space on the current home screen page. Delete widgets: Touch and hold a widget on the home screen until your Phone vibrates, and then select Remove.

  • Page 22: Contacts

    Contacts Managing Business Cards Scan Business Cards to Add Them to Contacts Open Contacts, go to Business cards > Scan, and you can: Scan a single business card: Place the business card on a flat surface and adjust the camera's focus frame so that the contents on the business card are clearly displayed in the viewfinder, then touch Scan multiple business cards: Switch to Multiple mode and follow the onscreen instructions to...

  • Page 23: Managing Contacts

    Contacts Share your business card: Open Contacts and touch My card to set your profile picture and enter your name, work address, telephone number, and other information. Then touch and your device will automatically generate your QR code business card. You can share your business card directly using the QR code.

  • Page 24: Merging Third-Party App Contacts

    Contacts Export contacts: Select Export to storage, Export to SIM, or Share contacts and follow the onscreen instructions. By default, .vcf files exported through Export to storage are saved in the root directory of your device's internal storage. Open Files to view exported files. Manage Your Contacts The Contacts app gives you a host of features for managing your contacts.
  • Page 25 Contacts View an Sender's Job Description If you've just started a new job, you'll need to quickly figure out what all of your new colleagues do. You can associate a social media account (such as LinkedIn) with your email contacts. The job information of email senders will then be displayed on the email details screen.

  • Page 26: Dialling

    Dialling Basic Calling Functions Make Emergency Calls In an emergency situation, if your Phone is powered on and within the service area, you can make emergency calls even if the screen is locked or there is no mobile reception. The emergency call feature is subject to your local regulations and Internet service provider. Network issues or environmental interference may lead to failed emergency calls.

  • Page 27: Volte: Make Calls And Use Data At The Same Time

    Dialling VoLTE: Make Calls and Use Data at the Same Time VoLTE (Voice over LTE) allows both call and data services to be carried on the same 4G network, which means you can use the Internet even while making calls. VoLTE also provides you with shorter call connection times and higher quality voice and video calls.

  • Page 28: Camera

    Camera Basic Camera Functions Use Camera to Record Videos Besides taking pictures, you can also use the camera to capture high resolution videos with sound. Record a video: Open Camera > Video, touch to start recording a video. Take a picture while recording a video: You can touch to take a picture when recording a video.
  • Page 29 Camera Spiral composition method: Use either Fibonacci spiral (left) or Fibonacci spiral (right). Place the subject of your photo within the centre of the spiral.

  • Page 30: Use Portrait Mode To Take Stunning Portraits

    Camera Use Portrait Mode to Take Stunning Portraits Want to make your selfies or group shots even more beautiful? Portrait mode provides you with customised options to make every photo beautiful and memorable. Enable Portrait mode and make your photos shine: Open Camera >...

  • Page 31: Use 3D Panorama To Take 360-Degree Photos

    Camera To capture a panorama shot, the camera takes multiple photos of objects within our visual field and stitches them together into a single photo. When taking a panorama, find a wide, open space that is some distance away from the subject and try to avoid backgrounds that are all in one colour.

  • Page 32: Pro Mode

    Camera Pro Mode Use Pro Mode to Take Scenic Photos Want to make your scenic photos more vibrant and interesting? Use Pro mode to take unique and personalised scenic photos. Open Camera > Pro to enter Pro mode. Select a metering mode based on the shooting subject: On the Pro mode screen, touch and select a metering mode accordingly.
  • Page 33 Camera Adjust AF based on the shooting subject: On the Pro mode screen, touch , slide on the AF slider and drag your desired mode to the centre. AF modes Application scenario AF-S mode Static scenes (such as mountains). AF-C mode Moving scenes (such as flowing water and sea waves).

  • Page 34: Take Black And White Photos

    Camera Adjust AWB: Select AWB depending on the lighting conditions. When shooting under sunlight, you can select . In a low light environment, you can select Adjust Focus: To better highlight a subject, it is recommended that you use manual focus (MF) when shooting portraits.

  • Page 35: Light Painting Mode

    Camera Light Painting Mode Use Tail Light Trails to Capture the Lights of the City Tail light trails lets you create artistic photos of car tail lights at night. Shoot from a distance and slightly above your subject for best results. Ensure that car headlights do not point directly at the camera, as this can overexpose the image.
  • Page 36 Camera Open Camera > More > Light painting > Light graffiti. Hold your Phone steady, and then touch to start shooting. A preview of the image is displayed in the viewfinder. Touch when you are finished. Use Silky Water to Capture Rivers and Waterfalls Silky water lets you capture silky smooth photographs of waterfalls and rivers.
  • Page 37 Camera Use Star Track to Capture the Beauty of Stars Star track lets you use your camera to capture the movement of stars in the night sky. For best results, choose a location free of light pollution with an unobstructed view of the sky, and on a clear night.

  • Page 38: More Capture Modes

    Camera More Capture Modes Custom Shooting Modes Want to discover new ways of using your camera besides the preset functions? You can download or delete shooting modes based on your needs. Download more shooting modes: Open Camera > More > Download > More. Select the shooting modes to download, and touch ADD.
  • Page 39 Moving pictures can be shared directly through Wi-Fi, Bluetooth, Huawei Share, and more. The receiving device must be a Huawei device that supports the capture of moving pictures in order to play the moving photo effects. When you share moving pictures to third-party apps or...

  • Page 40: Gallery

    Gallery Customise Highlights Albums Want to change the photos and videos in a Highlights album, the background music, or the video template of a Highlights video? You can edit a Highlights album by customising photos and videos in the album and personalising the generated video with the background music or template you like. The Highlights album is generated based on the time and location of photos and videos.

  • Page 41: Organise Photo Albums

    Gallery Add or delete photos and videos in the album: To add a photo or video, touch and select the photo or video you want to add, then touch to add the selected item into the album. To delete a photo or video, press and hold any photo or video in the album, then touch , and touch Move to delete the item from the album.
  • Page 42 Gallery Touch , and select the album to move the items into. Once the items are moved, they will no longer be retained in their original locations. Favourite photos and videos: Want to store your favourite photos and videos separately? You can Favourite your special photos and videos for easy viewing.

  • Page 43: Phone Manager

    Phone Manager Enable Smart Power-Saving Management to Optimise Power Consumption Running out of battery at an inopportune time can cause many inconveniences. Smart power-saving management helps you to effectively extend the battery life of your Phone so that you can better enjoy your favourite games and other interests.

  • Page 44: Manage Email Accounts

    Email Manage Email Accounts You can manage multiple email accounts concurrently on your Huawei Phone. Open Email. You can: Check emails: On the Inbox screen, touch , and then select an email account to view the list of your emails. Swipe down to refresh the list of emails. Open an email to read, reply, forward, or delete it.

  • Page 45: Navigate The Calendar

    Calendar Navigate the Calendar Want to bring order to your busy life? Try using the app Calendar on your Huawei Phone to manage your daily schedule. Go to today Search events Switch between month, week, day and schedule view Events for the day...
  • Page 46 Calendar Check conference participants: Open Calendar, and touch the conference reminder to view the participants.

  • Page 47: Notepad

    Notepad Manage Your Notes to Keep Your Records in Order Want to share important notes or add something to favourites? Manage your notes to keep your records in order. Share a note: Want to send your meeting notes to your colleague? On the list page of All notes or All to-dos, open the note you want to share, then touch to select a sharing method and follow the onscreen prompts.
  • Page 48 Notepad Add a handwritten note: Want to quickly record your drawing or handwriting? Go to Notes > touch , write your notes, and touch to save it. You can write and draw in Notepad. Add tags to notes: Want to easily view the categories of your notes? On the editing page of All notes, touch , and use different coloured tags to categorise different content for a clearer view of your notes.

  • Page 49: Utilities

    Utilities Use Recorder to Make Audio Notes Have you ever felt like you do not have enough time to take important notes during a meeting? Do you need to sort out a pile of notes from an interview or class? Recorder lets you record audio files that you can conveniently play back later.

  • Page 50: Huawei Id And Multiple Users

    HUAWEI ID and Multiple Users Set and Use Multiple Users Want to have more than one user account on your Phone to keep your work and personal life separate? You can add multiple users to your Phone and switch between them with a single touch.
  • Page 51 HUAWEI ID and Multiple Users Touch Settings, and go to Users & accounts > Users. Then, touch the username or profile picture of the desired user. You will be prompted to enter the password to unlock the screen when switching back to the...

  • Page 52: Device Connection

    You can also connect your Phone to Bluetooth wearables to record and manage fitness data. Connecting Bluetooth devices to your Phone does not increase power consumption significantly. Bluetooth protocols used by Huawei devices and their functions: HFP, HSP Make calls...

  • Page 53: Nfc

    Device Connection Tethering Connect to Bluetooth Low Energy (BLE) devices Enable or disable Bluetooth: From the home screen, swipe down from the status bar, open the shortcuts panel, and then touch to enable or disable Bluetooth. Touch and hold to open the Bluetooth settings screen.
  • Page 54 Settings, then touch Device connectivity and enable NFC and Huawei Beam. Select the files to be sent and touch Share > Huawei Beam. Keep your Phone unlocked and the screen on. Place the NFC detection areas of both devices close together. Once a connection is established, the transmitting device will play an audio prompt and the sharing screen will minimise.

  • Page 55: Desktop Mode

    Device Connection For example, when pairing Bluetooth devices, enable NFC, Huawei Beam, and Bluetooth on both devices. Open the Bluetooth pairing screen on both devices and place the NFC detection areas of devices close together. When the transmitting device plays an audio prompt and the transmitting screen shrinks, follow the onscreen instructions and touch the screen on the transmitting device to establish a Bluetooth connection.
  • Page 56 When your Phone is connected to an external display via an adapter, you can plug the adapter into a charger to charge your Phone. The charger must meet Huawei's charging specification. Devices with a power output of less than 5 V/2 A should not be used.
  • Page 57 Device Connection Use Your Phone as a Touchpad Now that you've connected your Phone to an external display, what happens if you don't have a keyboard or mouse with you? You can turn your Phone into a touchpad in a few simple steps. Swipe down from the status bar of your Phone and touch Virtual keyboard and mouse in the notification panel.
  • Page 58 Device Connection Multiple windows: When you're working on something important, open more than one window so that you can cross reference documents and increase your productivity. File management: Manage your files conveniently. You can save files to the desktop, create new files or folders, and rename or delete files.

  • Page 59: Transfer Data Between Your Phone And Computer

    Device Connection Transfer Data between Your Phone and Computer Use a USB cable to connect your Phone to your computer and transfer data. Select USB connection mode Use a USB cable to connect your Phone to the computer, you can then select a default connection method.

  • Page 60: Huawei Share

    Huawei Share supports data transfers between the following devices: Between mobile phones and tablets: You can use Huawei Share to share photos, and files on your Phone with other phones or tablets. Touch and hold the photos, and files you want to share, then select Huawei Share from the sharing option to enjoy a simple and easy sharing process that doesn't consume your mobile data.
  • Page 61 Bluetooth are both automatically enabled. Huawei Share Use Huawei Share to send files: Select the files you want to share and then touch Share. To send files, select the receiving device from the list of nearby devices and confirm.
  • Page 62 Device Connection Huawei Share uses Wi-Fi and Bluetooth to transfer data. When Huawei Share is enabled, Wi-Fi and Bluetooth are automatically enabled. During the data transfer, ensure that your Phone and computer are connected to the same network (for example, to the same Wi-Fi network).

  • Page 63: Security And Privacy

    Security and Privacy Face Unlock Enrol Your Facial Information to Enable Face Unlock Face unlock allows you to quickly unlock your Phone by holding it up to your face. Only the owner can enable Face unlock. This feature is not available for users or guests, and not supported in PrivateSpace either.

  • Page 64: Fingerprint Recognition: Enjoy Faster Navigation And Enhanced Security

    Security and Privacy Open Settings, go to Security & privacy > Face recognition, follow the onscreen instructions and enter the lock screen password, then touch Delete facial data and follow the onscreen instructions to delete your current face data. Pick Up to Lock Open Settings, go to Security &...

  • Page 65: Enable Or Disable Location Services

    Features may vary depending on your carrier. Huawei only uses location data to provide you with necessary functions and services, not for the purpose of identifying and collecting your private information. Set indoor positioning assistance: Open Settings, go to Security &...

  • Page 66: Privatespace

    Security and Privacy PrivateSpace PrivateSpace: Keep Your Private Information Hidden PrivateSpace is a feature that allows you to create an independent space on your Phone to store your private information. Files and apps stored in PrivateSpace cannot be accessed from the MainSpace. PrivateSpace provides you with the following features: Hide the entrance to your PrivateSpace: Want to keep all traces of your PrivateSpace hidden from other people? You can hide the entrance to your PrivateSpace in the MainSpace, keeping your...
  • Page 67 Security and Privacy If you want to switch directly to PrivateSpace from the lock screen using a password or fingerprint, the PrivateSpace password must be of the same type as your MainSpace password with a different content, or else you will not be able to access PrivateSpace from the lock screen. Hide the Entrance to Your PrivateSpace Want to keep all traces of your PrivateSpace hidden from other people? You can hide the entrance to your PrivateSpace in the MainSpace, keeping your PrivateSpace hidden and secret.

  • Page 68: Enable App Lock

    Security and Privacy Reset Your PrivateSpace Password You can set a security question so that when you forget your PrivateSpace password, you can answer the security question to quickly reset you PrivateSpace password. Enable the security question feature: Enter your PrivateSpace and open Settings.
  • Page 69 Security and Privacy Modify your App lock password and password protection: Touch on the App lock screen, and then touch Change password or Change password protection to modify your App lock password or password protection.

  • Page 70: Backup And Restoration

    Restore all settings: This will restore your device's initial network settings, fingerprint data, face data, and lock screen passwords. It won't reset settings for Find my Phone or HUAWEI ID, nor will it delete any data or files.

  • Page 71: Wi-Fi And Network

    Transfer Data Using Wi-Fi Direct Wi-Fi Direct allows you to rapidly transfer data between Huawei devices. Wi-Fi Direct is faster than Bluetooth and does not require devices to be paired. It is better suited to transferring large files over...
  • Page 72 Wi-Fi and Network Send files with Wi-Fi Direct: Open Files, touch and hold a file you want to send, and go to More > Share > Wi-Fi Direct. When another device is detected, touch its name to establish the connection and begin file transfer. Receive files with Wi-Fi Direct: Enable Wi-Fi.

  • Page 73: Share Your Mobile Network With Other Devices

    Wi-Fi and Network Share Your Mobile Network with Other Devices Have extra mobile data at the end of the month? You can share it with your friends. You can use Wi-Fi hotspot or Bluetooth to share your mobile data with other devices. Use Wi-Fi hotspot to share mobile data: Open Settings and go to Wireless &...
  • Page 74 Wi-Fi and Network Use USB to share mobile data: Use a USB cable to connect your device to a computer. Open Settings, go to Wireless & networks > Tethering & portable hotspot, and enable USB tethering to start sharing your mobile data. Depending on the operating system, you may need to install drivers or establish the relevant network connection on your computer before using this function.

  • Page 75: Apps And Notifications

    Apps and Notifications App Twin: Log in to Two Social Media Accounts at Once Have you ever wished you could log in to two WeChat and Facebook accounts on your Phone without the hassle of constantly switching between them? App twin lets you log in to two WeChat and Facebook accounts at the same time, allowing you to keep your work and private life separate.

  • Page 76: Sound And Display

    Sound and Display Configure Do Not Disturb Mode Do not disturb mode blocks calls from strangers and only notifies you when you receive calls and messages from chosen contacts. Open Settings and go to Sound > Do not disturb. Toggle on the Do not disturb switch, then touch Do not disturb mode and select one of the following options: Allow calls and messages from important contacts: Select Allow priority interruptions only, and then touch Define priority interruptions to configure which contacts can call or message...

  • Page 77: Enable Eye Comfort Mode To Prevent Eye Strain

    Sound and Display Set your Phone to Silent mode: From the Sound screen, enable Silent mode. After you enable Silent mode, enable Vibrate in silent mode. Now when you receive an incoming call, your screen will light up and your device will vibrate. Customise your ringtone and notification tone: From the Sound screen, select a custom ringtone or use the Notification.

  • Page 78: Storage

    Storage Enable Storage cleaner Your Phone may slow down over time as your storage space gets smaller. You can use memory cleanup to free up storage space, improve system performance, and keep your Phone running smoothly. Open Phone Manager, touch Cleanup, and clean up memory and cache based on the scan results to speed up your device's performance.

  • Page 79: Smart Assistance

    Smart Assistance Access Phone Functions from Anywhere with Navigation Dock In order to close an app or return to the home screen, you must use the navigation bar at the bottom of your Phone. You can enable the Navigation dock feature on your Phone to avoid using navigation buttons and to comfortably operate your device with one hand.

  • Page 80: System

    System Change the Input Method You can change the input method on your Phone as desired. Switch the input method: Open Settings, go to System > Language & input > Default keyboard, and select an input method. Enable Colour Correction The colour correction setting enables your device to compensate for the effects of colour blindness.
  • Page 81 System Home city to display dual clocks on your lock screen: one displaying the local time and the other the time in your home country. Print Documents and Photos from Your Phone Connect your Phone to a printer over Wi-Fi to print out documents and photos with ease. Mopria allows you to print directly from your Phone to a Mopria-certified printer.
  • Page 82 System Connect to your router: On your printer, enable Wi-Fi and connect to your home router. On your Phone, open Settings and go to Wireless & networks > Wi-Fi. Enable Wi-Fi, select your router, and then follow the onscreen instructions to complete the settings. Open Settings.
  • Page 83 System Open Settings, and touch Storage to view the memory usage, and free up more space in a timely manner based on the available storage space. Clean up space (recommended): If you select CLEAN UP, you can view the usage details of apps. Based on the scan result, you can also manually clean up the system as recommended or specify items to clean up.

  • Page 84: Legal Notice

    Huawei Technologies Co., Ltd. and its affiliates ("Huawei"). The product described in this document may include software that is the copyright of Huawei or its licensors. Such software shall not be reproduced, distributed, modified, decompiled, disassembled, decrypted, extracted, reverse engineered, leased, assigned, or sublicensed unless such restrictions are prohibited by law or such actions are approved by the copyright holder.
  • Page 85 Huawei does not own the intellectual property of the third-party software and applications that are delivered with this product. Therefore, Huawei will not provide any warranty of any kind for third- party software and applications. Neither will Huawei provide support to customers who use third- party software and applications, nor be responsible or liable for the functions or performance of third- party software and applications.

  • Page 86: Personal Information And Data Security

    It is recommended that you update through your device's online update feature or download official update packages for your device model from Huawei. Some applications require and transmit location information. As a result, a third-party may be able to share your location information.

  • Page 87: For More Information

    Legal Notice For more information For more information, you can enter a feature name in the search box of Tips.
  • Page 88 The N-Mark is a trademark or registered trademark of NFC Forum, Inc. in the United States and in other countries. Please visit http://consumer.huawei.com/en/support/hotline for recently updated hotline and email address in your country or region. Model : ALP-L09...

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