• The batteries are out of power
or a meter error occurred. –
Slide and release
off the meter. Then, slide and
release
to turn on the
meter again. If the error
message reappears, the
batteries may be out of power.
Insert new batteries. If the
error message still appears
when the meter is turned on
call the ACCU-CHEK Customer
Care Service Center at 1-800-
858-8072.
• The meter was exposed to a
strong electromagnetic field. –
Slide and release
off the meter. Move to a
different area or turn off the
source of the field.
• The test strip was bent before
the test started or during the
test. – Discard the test strip
and repeat the test.
to turn
to turn
• Blood or control solution was
applied to the test strip before
the flashing test strip and drop
symbol appeared on the
display. – Discard the test strip
and repeat the test.
The test strip was removed
during testing. – Slide and
release
to turn off the
meter. Only remove the test strip
from the meter by sliding and
releasing
.
105
Need help?
Do you have a question about the Compact Plus and is the answer not in the manual?
Questions and answers
No se ve la pantalla
The screen on the Accu-Chek Compact Plus may not be visible due to the following reasons:
1. The batteries are low or completely drained.
2. The ambient temperature is too low, affecting battery performance.
3. Condensation has affected the internal electronics.
4. The display is defective.
5. The drum compartment cover is not properly closed.
To resolve the issue, replace the batteries with new ones, ensure the device is in an environment between +10 °C and +40 °C, allow it to dry if condensation is present, and check that the drum compartment cover is closed with a click.
This answer is automatically generated