106 Appendix C: Battery, Warranty and Service Information
case or other adequate protective packaging to prevent in-transit damage. Such
damage is not covered by the one-year limited warranty; Hewlett-Packard
suggests that you insure the shipment to the service center. The packaged unit
should be shipped to the nearest Hewlett-Packard designated collection point or
service center. Contact your dealer for assistance. {If you are not in the country
where you originally purchased the unit, refer to International Service
Information, above.)
Whether the unit is under warranty or not, it is your responsibility to pay
shipping charges for delivery to the Hewlett-Packard service center.
After warranty repairs are completed, the service center returns the unit with
postage prepaid. On out-of-warranty repairs in the United States and some other
countries, the unit is returned C.O.D. (covering shipping costs and the service
charge).
Further Information
Service contracts are not available. Calculator product circuitry and design are
proprietary to Hewlett-Packard, and service manuals are not available to
customers.
Should other problems or questions arise regarding repairs, please call your
nearest Hewlett-Packard service center.
Programming and Applications Assistance
Should you need technical assistance concerning programming, applications,
etc., call Hewlett-Packard Customer Support at (503) 757-2000. This is not a
toll-free number, and we regret that we cannot accept collect calls. As an
alternative, you may write to:
Hewlett-Packard
Corvallis Division Customer Support
1000 N.E. Circle Blvd.
Corvallis, OR 97330
Dealer and Product Information
For dealer rmation, anlocations, product infod prices, please call (800) 547-
3400. In Oregon, Alaska, or Hawaii, call (503) 758-1010.